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Global Delivery Models: The Role Of Talent, Speed And Time Zones In The Global Outsourcing Industry, Stephan Manning, Marcus Larsen, Pratyush Bharati
Global Delivery Models: The Role Of Talent, Speed And Time Zones In The Global Outsourcing Industry, Stephan Manning, Marcus Larsen, Pratyush Bharati
Pratyush Bharati
We investigate antecedents and contingencies of location configurations supporting global delivery models (GDMs) in global outsourcing. GDMs are a new form of IT-enabled client-specific investment promoting services provision integration with clients by exploiting client proximity and time-zone spread allowing for 24/7 service delivery and access to resources. Based on comprehensive data we show that providers are likely to establish GDM configurations when clients value access to globally distributed talent pools and speed of service delivery, and in particular when services are highly commoditized. Findings imply that coordination across time zones increasingly affects international operations in business-to-business and born-global industries.
Better Knowledge With Social Media? Exploring The Roles Of Social Capital And Organizational Knowledge Management, Pratyush Bharati, Wei Zhang, Abhijit Chaudhury
Better Knowledge With Social Media? Exploring The Roles Of Social Capital And Organizational Knowledge Management, Pratyush Bharati, Wei Zhang, Abhijit Chaudhury
Pratyush Bharati
Purpose – The purpose of this paper is to explore social media’s impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach – Theory-confirming, quantitative study using panel data collected through web-based survey Findings – The results show that while social media affect structural capital and cognitive capital directly, it only affects relational capital indirectly through structural and cognitive capital. Moreover, overall social media and the enhanced social capital do help promote organizational efforts in knowledge management, which subsequently leads to higher level of organizational knowledge quality. Research limitations/implications – All survey respondents were …
Social Media Assimilation In Firms: Investigating The Roles Of Absorptive Capacity And Institutional Pressures, Pratyush Bharati, Chen Zhang, Abhijit Chaudhury
Social Media Assimilation In Firms: Investigating The Roles Of Absorptive Capacity And Institutional Pressures, Pratyush Bharati, Chen Zhang, Abhijit Chaudhury
Pratyush Bharati
Firms are increasingly employing social media to manage relationships with partner organizations, yet the role of institutional pressures in social media assimilation has not been studied. We investigate social media assimilation in firms using a model that combines the two theoretical streams of IT adoption: organizational innovation and institutional theory. The study uses a composite view of absorptive capacity that includes both previous experience with similar technology and the general ability to learn and exploit new technologies. We find that institutional pressures are an important antecedent to absorptive capacity, an important measure of organizational learning capability. The paper augments theory …
Technology Assimilation Across The Value Chain: An Empirical Study Of Small And Medium-Sized Enterprises, Pratyush Bharati, Abhijit Chaudhury
Technology Assimilation Across The Value Chain: An Empirical Study Of Small And Medium-Sized Enterprises, Pratyush Bharati, Abhijit Chaudhury
Pratyush Bharati
No abstract provided.
Smes And Competitiveness: The Role Of Information Systems, Pratyush Bharati, Abhijit Chaudhury
Smes And Competitiveness: The Role Of Information Systems, Pratyush Bharati, Abhijit Chaudhury
Pratyush Bharati
No abstract provided.
Current Status Of Technology Adoption: Micro, Small And Medium Manufacturing Firms In Boston, Pratyush Bharati, Abhijit Chaudhury
Current Status Of Technology Adoption: Micro, Small And Medium Manufacturing Firms In Boston, Pratyush Bharati, Abhijit Chaudhury
Pratyush Bharati
No abstract provided.
Product Customization On The Web: An Empirical Study Of Factors Impacting Choiceboard User Satisfaction, Pratyush Bharati, Abhijit Chaudhury
Product Customization On The Web: An Empirical Study Of Factors Impacting Choiceboard User Satisfaction, Pratyush Bharati, Abhijit Chaudhury
Pratyush Bharati
No abstract provided.
India’S It Services Industry: A Comparative Analysis, Pratyush Bharati
India’S It Services Industry: A Comparative Analysis, Pratyush Bharati
Pratyush Bharati
No abstract provided.
Service Quality From The Other Side: Information Systems Management At Duquesne Light, Pratyush Bharati, Daniel Berg
Service Quality From The Other Side: Information Systems Management At Duquesne Light, Pratyush Bharati, Daniel Berg
Pratyush Bharati
No abstract provided.
An Empirical Investigation Of Decision-Making Satisfaction In Web-Based Decision Support Systems, Pratyush Bharati, Abhijit Chaudhury
An Empirical Investigation Of Decision-Making Satisfaction In Web-Based Decision Support Systems, Pratyush Bharati, Abhijit Chaudhury
Pratyush Bharati
No abstract provided.
Using Choice-Boards To Create Business Value, Pratyush Bharati, Abhijit Chaudhury
Using Choice-Boards To Create Business Value, Pratyush Bharati, Abhijit Chaudhury
Pratyush Bharati
No abstract provided.
Managing Information Technology For Service Quality: A Study From The Other Side, Pratyush Bharati, Daniel Berg
Managing Information Technology For Service Quality: A Study From The Other Side, Pratyush Bharati, Daniel Berg
Pratyush Bharati
No abstract provided.
Global Perceptions Of Journals Publishing E-Commerce Research, Pratyush Bharati, Peter Tarasewich
Global Perceptions Of Journals Publishing E-Commerce Research, Pratyush Bharati, Peter Tarasewich
Pratyush Bharati
No abstract provided.