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Implementation Of A Debrief “Takeaway” Board, Carly A. Skeath Aug 2015

Implementation Of A Debrief “Takeaway” Board, Carly A. Skeath

Master's Projects and Capstones

Abstract

My original focus of my project was to implement Team STEPPS, to help improve the communication and teamwork within our entire perinatal service department. However, as I started I ran into barriers with time and with other projects put out by our management that needed to take president. It is then that I decided to narrow my focus on one aspect of Team STEPPS which we are already implementing, and that is debriefs. As a member of the Perinatal Patient Safety Program (PPSP), I was able to learn about all the takeaway’s we received from debriefs that had occurred, …


Improving Hand Off Communication To Enhance Patient Outcomes And Staff Satisfaction, Karin Weinstock Aug 2015

Improving Hand Off Communication To Enhance Patient Outcomes And Staff Satisfaction, Karin Weinstock

Master's Projects and Capstones

Abstract

The specific aim statement is: Improving hand off communication to enhance patient outcomes and staff satisfaction 50% by August 6. Staff had 100% participation. Reduction in unnecessary appointments occurred and a structured standardized hand off form with situation, background, assessment, and recommendation (SBAR) was implemented at the start date. The clinic has 2 exam rooms, 1 lab, a reception area, and two small offices. The majority of the clients are Hispanic females ages 15-25. The non-profit clinic provides free medical services to the community. Evaluation methods yielded quantitative and qualitative results through chart audits and direct observations.

In-services, one-to-one …


Understanding Core And Supportive Processes, Cora M. Murphy May 2015

Understanding Core And Supportive Processes, Cora M. Murphy

Master's Projects and Capstones

This CNL project explored ways to improve communication and workflow, thus, decreasing the “physician referral to kidney transplant list” process by the Kidney Transplant Team. The existing processes takes nearly double the time of the national standard of ninety days. This is a time sensitive issue for those in need of a kidney transplant; therefore, our objectives include improved quality of care, improved patient safety by offering time sensitive lifesaving treatment options, staff satisfaction with clearly defined processes, and increase productivity. Beginning in January of 2015, the Lean Transformation Team began conducting a series of meetings using lean tools to …