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Incivility

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Too Many Constructs In The Kitchen: Toward A Feature-Based Approach To Mistreatment, Sarah Carver Nov 2023

Too Many Constructs In The Kitchen: Toward A Feature-Based Approach To Mistreatment, Sarah Carver

Electronic Thesis and Dissertation Repository

The field of workplace mistreatment has grown considerably over the last two decades yet continues to be plagued by construct overload and measurement challenges. Constructs such as incivility, bullying, abusive supervision, and social undermining are definitionally distinct in terms of their frequency, intensity, and intentionality but this is seldom explicitly measured. Across three studies, we created and developed the Features of Mistreatment (FOM) measure to explicitly measure frequency, intensity, and perceived intentionality. In Study 1 (N = 282), we examined the psychometric properties of the initial 28-item FOM measure and revised the subscales to four items each. We found …


An Investigation Of Lgbtq+-Specific Workplace Microaggressions: Their Impact On Job Engagement And The Buffering Effects Of Organizational Trust And Identity Disclosure, Vishal Sooknanan Jul 2023

An Investigation Of Lgbtq+-Specific Workplace Microaggressions: Their Impact On Job Engagement And The Buffering Effects Of Organizational Trust And Identity Disclosure, Vishal Sooknanan

Electronic Thesis and Dissertation Repository

Minoritized employees are not protected from all forms of discrimination such as microaggressions. These are subtle discriminatory acts, with or without intent to harm, that target minoritized identities. Little research has investigated LGBTQ+ microaggressions even though the community is particularly at risk or tried to discern the unique nature of microaggressions when compared to other forms of subtle discrimination such as incivility. This study tested the relationship between LGBTQ+ microaggressions and job engagement, the roles of organizational trust and outness as moderators, as well as the unique contribution of microaggressions over and above incivility. LGBTQ+ microaggressions were not significantly related …


Leadership On The Ropes: How Hostile Followership Affects Leadership Behaviour, Noelle Baird Jul 2019

Leadership On The Ropes: How Hostile Followership Affects Leadership Behaviour, Noelle Baird

Electronic Thesis and Dissertation Repository

The current study examined the effect of followership on leadership behaviours, and whether leaders’ responses to hostile followership varies as a function of individual differences. This study used a randomized controlled between-subjects experimental design. Participants were assigned to the role of either the “team leader” or a “team member”. As the focal manipulation, participants were assigned to a hostile followership condition or a control condition. In these two conditions, a confederate either antagonized and challenged the leader’s ideas (i.e., hostile followership) or engaged in neutral behaviours (i.e., control condition) throughout a virtually-mediated group decision-making task. Support was found for the …


Rudeness Is In The Eye Of The Beholder: How Gender Impacts Reactions To Incivility At Work, Sarah Carver May 2019

Rudeness Is In The Eye Of The Beholder: How Gender Impacts Reactions To Incivility At Work, Sarah Carver

Electronic Thesis and Dissertation Repository

Although incivility is a widely studied topic in IO Psychology, little is known about how gender influences observer reactions to incivility. Using experimental vignettes, we examined how gender of the observer, instigator, and target influenced observer reactions to identical uncivil behaviours. Women observers reported stronger negative reactions to incivility than men. Additionally, results revealed that uncivil behaviour between a man instigator and man target provoked fewer negative reactions compared to women engaging in the same behaviour. Thus, men engaging in incivility against other men may be disregarded as just ‘boys being boys’, whereas women engaging in the same behaviour may …


Empowering Employees To Reduce Perceptions Of Workplace Incivility, Chloe A. Cragg Jul 2018

Empowering Employees To Reduce Perceptions Of Workplace Incivility, Chloe A. Cragg

Electronic Thesis and Dissertation Repository

Incivility is a low intensity deviant behaviour of ambiguous intent that is pervasive in many organizations. Given the cost of incivility to the employee and the organization, it is important to understand how individuals perceive this behaviour. We believe that employees who have access to opportunity, information, resources and support in their organization (i.e., structural empowerment) will be more psychologically empowered, and thus better equipped to cope with workplace stressors, leading to a reduction in the perception of uncivil behaviour. We tested our hypotheses using a survey approach with an online sample of 364 working participants. Regression analyses, mediation analyses …


Women’S Experience Of Incivility In Professional Occupations: The Roles Of Gender Representation And Occupational Commitment, Christina Politis Sep 2017

Women’S Experience Of Incivility In Professional Occupations: The Roles Of Gender Representation And Occupational Commitment, Christina Politis

Electronic Thesis and Dissertation Repository

The aim of the current study was to examine the role of gender representation and occupational commitment in shaping women’s experiences of workplace incivility, which was compared to men. Participants included 550 professional employees (45% female) who provided demographic information about their work units and completed a series of questionnaires including ones measuring workplace incivility, affective occupational commitment (AOC) and burnout. The analyses revealed that gender representation in the work unit predicted perceived overt incivility but not covert incivility or overall incivility for the females in the sample, but not for males. The predicted indirect effect of gender representation on …