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Experience Design Framework For Securing Large Scale Information And Communication Systems, Azadeh Nematzadeh, Omar Sosa-Tzec
Experience Design Framework For Securing Large Scale Information And Communication Systems, Azadeh Nematzadeh, Omar Sosa-Tzec
DRS Biennial Conference Series
Securing Information and Communication Systems (ICSs) is a highly complex process due in large part to the feedback relationship that holds between the users and the system and its ‘ecosystem’ of usage. Such a relationship is critical for experience designers. The design of secure systems can thereby be enhanced by using principles from disciplines where similar relations hold, such as security engineering and adaptive systems. In this work, we propose a user experience design framework based on six principles and use a social networking system as an example of its application. The proposed design principles are grounded in complex systems …
Deconstructing Expected Passenger Experience In Aiports, Philip J Kirk, Anna Harrison, Vesna Popovic, Ben Kraal
Deconstructing Expected Passenger Experience In Aiports, Philip J Kirk, Anna Harrison, Vesna Popovic, Ben Kraal
DRS Biennial Conference Series
The effect of passenger satisfaction on airport profitability has been widely acknowledged in the aviation industry. As a result, there has been much attention directed towards developing a deeper understanding of the factors that influence the passenger experience. In this paper, we explore passenger experience from a novel perspective - that of the activities expected to be undertaken by passengers while in the airport terminal building. Using the Taxonomy of Passenger Experience (TOPA) as our framework, we look at the pre-travel interview data of 48 participants. The results of our analysis are used to construct an activity-centred account of the …
From Product To Effect Towards A Human Centered Model Of Product Impact, Steven Fokkinga, Paul Hekkert, Pieter Desmet, Elif Özcan
From Product To Effect Towards A Human Centered Model Of Product Impact, Steven Fokkinga, Paul Hekkert, Pieter Desmet, Elif Özcan
DRS Biennial Conference Series
This paper introduces a human-centered model of product impact, which involves all experiential and behavioral effects that can result from human-product interaction. It proposes two levels of impact: the ‘product interaction’ level and the ‘overall effect’ level. The product interaction level concerns the product experiences that result directly from the user-product interaction. The overall effect level concerns the behavioral and experiential effects on the user and other people, in which the product is not the center of attention anymore. On the first level, the user experience is conceptually divided in aesthetical experience, emotional experience and experience of meaning. The second …
Towards A Framework Of Design Principles: Classifying System Features, Behaviours And Types, Chih-Chun Chen, Nathan Crilly
Towards A Framework Of Design Principles: Classifying System Features, Behaviours And Types, Chih-Chun Chen, Nathan Crilly
DRS Biennial Conference Series
‘Modularity’, ‘redundancy’, ‘robustness’, … these and other terms refer to principles that are well known in design research and widely applied in many varieties of design practice. What is less well considered within design is that these same principles are invoked by scientists as a way to characterise the structure, function and underlying ‘logic’ of biological systems. More generally, they are also being studied in a wide variety of disciplines concerned with defining, modifying or maintaining systems, whether those systems are comprised of hardware, software, ecologies, economies, societies or some combination of these. This widespread interest in ‘design principles’ and, …
Design For Emotional Well-Being: A Tactile And A Material Investigation, Alexandra Abalada
Design For Emotional Well-Being: A Tactile And A Material Investigation, Alexandra Abalada
DRS Biennial Conference Series
This paper presents how the research through design approach contributed to drive the exploration on design for emotional well-being on cognitively impaired children, who have visual and memory disabilities. A user understanding was gained through iterative process between research and practice. The tactile investigation and the responsible coupling between the physical and the computational materials are a key strategy to evoke positive emotions. The motivation is to define appropriate emotional effects through the combination of the physical and computational materials and gather relevant user information, using video to reflect on the initial designs, to envision how these emotional effects can …
Game Feedback Techniques: Eliciting Big Surprises In Business Model Design, Sune Gudiksen
Game Feedback Techniques: Eliciting Big Surprises In Business Model Design, Sune Gudiksen
DRS Biennial Conference Series
One major design debate is how design thinking can be applied in non-traditional design contexts. A particular hot new area is business model design. When entering new design grounds, codesign and the direction of design games have proven beneficial in the past, especially when it comes to engaging a cross-disciplinary circle of stakeholders and reframing and proposing new scenarios. In early business model design workshops in which I experimented with design games, observations revealed two concerns. First, to create big surprises that could lead discussions to novel directions, there was a need for techniques supporting the game purpose during play. …
Comparative Analysis Of Research On Industrial Design And Engineering Design By Viewpoint Of M Model, Yuma Sakae, Shuji Kanazawa, Hiroki Tabata, Shuji Takano, Koichiro Sato, Yoshiyuki Matsuoka
Comparative Analysis Of Research On Industrial Design And Engineering Design By Viewpoint Of M Model, Yuma Sakae, Shuji Kanazawa, Hiroki Tabata, Shuji Takano, Koichiro Sato, Yoshiyuki Matsuoka
DRS Biennial Conference Series
The division and specialization of Industrial Design (I.D.) and Engineering Design (E.D.) has made artifacts become large and complex, which turned to be one of the reasons of causing environmental issues and man-made disasters in recent years. Because the issues are difficult to solve using a single field, and works of comparison and analysis of both fields from a same viewpoint are few, I.D. and E.D. should be comparatively analyzed from comprehensive viewpoint. This paper describes the analysis of comparing research on I.D. and E.D. using comprehensive viewpoint. Herein, Multispace Design Model (M model), which consists of value, meaning, state, …
Are You A Designer Or An Engineer? We Are Both. An Insight Into Product Design Engineering Through Graduate Reflection, Blair Kuys, Clara C. Usma-Alvarez, Charlie Ranscombe
Are You A Designer Or An Engineer? We Are Both. An Insight Into Product Design Engineering Through Graduate Reflection, Blair Kuys, Clara C. Usma-Alvarez, Charlie Ranscombe
DRS Biennial Conference Series
This study was developed to understand the relationship between Product Design Engineering education and Product Design Engineers in industry. It is the intention of the authors to communicate data gathered from Product Design Engineering graduates from Swinburne University of Technology in Melbourne, Australia, to better determine the roles and responsibilities of a Product Design Engineer in the workforce. This information provides a learning platform for other Product Design Engineering programs, as well as create a greater understanding in industry as to what a Product Design Engineer can contribute to product development or manufacturing industries. The overall objective of this research …
Graphic Design: Focus On Nine Professional Reflections?, Karel Van Der Waarde
Graphic Design: Focus On Nine Professional Reflections?, Karel Van Der Waarde
DRS Biennial Conference Series
Graphic designers undertake a wide range of activities in their commercial practice. The variety presents a rather confusing image of the profession and it is difficult to get a general view ‘what graphic design actually offers’. A similar difficulty arises in graphic design education where discussions about the contents of curricula need to be based on a reliable description of professional practice. Through observations of practice, and interviews with practicing graphic designers, a set of common activities, reflections and patterns were distilled. These commonalities were verified and validated through further interviews, and were compared with the literature on reflective practice …
A Framework For Design And Assessment Of Products In Developing Countries, Timothy Whitehead, Mark Evans, Guy Bingham
A Framework For Design And Assessment Of Products In Developing Countries, Timothy Whitehead, Mark Evans, Guy Bingham
DRS Biennial Conference Series
In an attempt to increase opportunity and quality of life for people in poverty, governments and non-government organisations (NGOs) sell and donate products to developing countries. Typically these are essential household items such as cookstoves, water filters, and solar lighting. However, to date there has been limited research into the uptake and long term effectiveness of these products. To overcome this problem and provide guidance to future and existing designers and NGOs an assessment framework has been created consisting of eight critical indicators for product success. These indicators have been identified from a literature review, the analysis of 63 products …
An Aesthetic Approach To The Use Of Textiles In Architecture, Tina Moor, Andrea Weber Marin, Janine Häberle
An Aesthetic Approach To The Use Of Textiles In Architecture, Tina Moor, Andrea Weber Marin, Janine Häberle
DRS Biennial Conference Series
Current trends indicate that ways of living will change due to longer life expectation, urbanization, scarcity of raw materials and energy resources and increased mobility leading to a need for flexible housing.1. 2. Using textiles in architecture can be energy efficient and economic: it is lighter to transport and easier to (dis)assemble. We are interested in an aesthetic approach to using textiles in architecture: textiles can i.e. be soft, foldable, elastic and they are available in a variety of colours and textures. We want to play with the sensory capacity of textile to give architectural spaces a different touch and …
The Influence Of User Characteristics In Negative Product Use Experience, Chajoong Kim
The Influence Of User Characteristics In Negative Product Use Experience, Chajoong Kim
DRS Biennial Conference Series
Although User-centred design is prevalent in designing consumer electronic products, the number of product in consumer electronic industry is continuously increasing. Most of the reasons are not technical in nature but have to do with negative product use experience resulting from all kinds of non-technical problems, defined as ‘soft’ problems. The problems are becoming a threat to the industry leading to a large number of product returns. A lack of responding to user diversity due to globalisation is supposedly to be blamed for this product return, considering that user experience with a product cannot be necessarily the same between people. …
Defining The Experiential Aspects Of Passengers' Comfort In The Aircraft Interior An Empirical Study, Naseem Ahmadpour, Gitte Lindgaard, Jean-Marc Robert, Bernard Pownall
Defining The Experiential Aspects Of Passengers' Comfort In The Aircraft Interior An Empirical Study, Naseem Ahmadpour, Gitte Lindgaard, Jean-Marc Robert, Bernard Pownall
DRS Biennial Conference Series
The wellbeing and comfort of passengers have always been a concern for the aerospace industry; passenger comfort has therefore been subjected to a lot of research in the past few decades. While previous studies aimed at setting priorities for the aircraft interior elements that are significant to passenger’s comfort, this paper introduces passenger’s perception of those contextual elements in relation to comfort experience. Eight themes of passenger’s perceptions during the flight are identified as the result of a qualitative data analysis. They are named peace of mind, physical wellbeing, proxemics, pleasure, satisfaction, aesthetics, social, and association. The implication of some …
Examining Intuitive Navigation In Airports, Andrew Cave, Alethea Blackler, Vesna Popovic, Ben Kraal
Examining Intuitive Navigation In Airports, Andrew Cave, Alethea Blackler, Vesna Popovic, Ben Kraal
DRS Biennial Conference Series
Airports accommodate passengers with a range of prior experience, from frequent flyers, to passengers who fly every couple of years, to those who have never flown before. Passengers with varying levels of prior experience may use different visual elements when navigating the airport. Ensuring all passengers can navigate to the processing activities intuitively is important for passengers, airports and airlines. This paper examines how participants with Low, Medium and High airport familiarity navigate through the departures area at an Australian international airport. Three navigation activities are investigated (i) navigating to the check-in row, (ii) navigating through the Liquids, Aerosols and …
Ergonomics Information Flow In Product Design: A Case Study About Handles Used By Turkish Furniture Producers, Yener Altıparmakoğulları, Ilgım Eroğlu
Ergonomics Information Flow In Product Design: A Case Study About Handles Used By Turkish Furniture Producers, Yener Altıparmakoğulları, Ilgım Eroğlu
DRS Biennial Conference Series
Ergonomics aspects are usually considered within a product design process from the beginning, and therefore all possible ergonomics issues should be taken into account in this phase. However, designers sometimes use readily designed sub-elements (semi-finished products) like accessories, where the criteria for the evaluation of their ergonomics may differ when they are used as an element of a new design. In this paper, it was investigated how the ergonomics evaluation process takes place when designers tend to use a semi-finished product in their designs. As a case study, furniture handle production and application is researched, and interviews are conducted among …
Design Prospects: Investigating Design Fiction Via A Rogue Urban Drone, Andrew Morrison
Design Prospects: Investigating Design Fiction Via A Rogue Urban Drone, Andrew Morrison
DRS Biennial Conference Series
Design fiction is garnering attention as a mode of inquiry on the prospective in design practice and inquiry. This paper addresses design fiction as a potential area for design research to explore communicatively. The paper does so through a performative essayistic research text. Presented are extracts from an online visual-verbal hypernarrative and expository research writing. The performative exploration includes views from the persona of a unmanned aerial vehicle (UAV) or drone policing a near future city. Her perspectives are prospective. However, the urban ‘drone-gone-rogue’ is crafted as a design fictional rhetorical device to comment on topical issues in the hereand- …
Employing Poetry Culture For Creative Design With Six-Standpoints, Moli Yeh, Chiu Wei Chien, Rungtai Lin
Employing Poetry Culture For Creative Design With Six-Standpoints, Moli Yeh, Chiu Wei Chien, Rungtai Lin
DRS Biennial Conference Series
In recent years, countries from all over the world have been attempting to employ their “Culture” as features in increasing the value of “Creative Design” for developing an aesthetic economy. Chinese traditional poetry, full of expression created with poets’ fascinating words and still highly appreciated today, carries not only our predecessors’ wisdom but also principles which correspond to those for modern creative design. This study starts with the distinctive features of our classical poetry, lays its foundation on traditional theory of Chinese poetry, consults literature regarding the feasibility of employing poetry for cultural creative design, and furthers the trend for …
Design As Rhetoric In The Discourse Of Resonance, Veronika Kelly
Design As Rhetoric In The Discourse Of Resonance, Veronika Kelly
DRS Biennial Conference Series
Design that is effective by way of having an influence and impact on a human subject’s belief, behaviour, or action is a key concern of designers in the field of visual communications. Because of these aspects, one discourse that has grown in scholarly circles over recent decades is that design is a form of rhetoric. Nonetheless, the way that rhetoric has been applied to design practice itself – as a means of analysing the communicative function of designed artefacts and to posit propositions for practice – has remained largely theoretical. The purpose of this paper is to extend an understanding …
Making The Case: Collaborative Concept Development Of Products And Services For A New Design Museum, Louise Valentine, Joanna Bletcher, Saskia Coulson
Making The Case: Collaborative Concept Development Of Products And Services For A New Design Museum, Louise Valentine, Joanna Bletcher, Saskia Coulson
DRS Biennial Conference Series
This paper describes the role practice-‐led research has played in identifying an opportunity for innovative organizational progress (for a globally recognized museum), and discusses one role of practice-‐led research in product and service development for the new business. It looks at why collaborative research is employed to explore concept development, how this is being investigated and what the insights thus far indicate. Two projects are discussed, one in the area of curatorial practice for communicating design and craft innovation and, the other in the design of residency programmes in terms of nurturing innovation in design and craft practices. The design …
Social Design Principles And Practices, Inês Veiga, Rita Almendra
Social Design Principles And Practices, Inês Veiga, Rita Almendra
DRS Biennial Conference Series
Last century, a new design area bond with new aims and principles emerged, committed to answer more urgent and relevant needs of humanity. Multiple terms come forward to identify it a nd because there isn't a unifying language among its practitioners, questions have been raised about whether they refer to a general area in design or to single design practices. T his “social” vocabulary, caused so far enormous controversy and dispersion of this area in design that wants – and today it needs – to assert itself practically and theoretically. In this paper, we propose to clarify some of these …
Our Common Future? Political Questions For Designing Social Innovation, Ramia Mazé
Our Common Future? Political Questions For Designing Social Innovation, Ramia Mazé
DRS Biennial Conference Series
Design roles are expanding in society, as reflected in a growth of interest and funding for design and design research in the area of ‘social innovation’. By social innovation here, I refer to the provision of social services and resources, such as habitation, education, care, mobility and food, in which design is increasingly engaged in the complexity and dynamics of local provision of such services and resources, and in the co-production of alternatives. The question of designing for social innovation necessarily involves political questions about the role of design in how, where, by and for whom, and in what forms, …
Social Implication Design (Sid) – A Design Method To Exploit The Unique Value Of The Artefact To Counteract Social Problems, Nynke Tromp, Paul Hekkert
Social Implication Design (Sid) – A Design Method To Exploit The Unique Value Of The Artefact To Counteract Social Problems, Nynke Tromp, Paul Hekkert
DRS Biennial Conference Series
The role of design in changing people’s behaviour and causing social implications has been referred to as an inherent aspect of design. In taking responsibility for this influence of design, emphasis is often placed on the prevention of undesired consequences rather than the realization of desired ones. Little research exists on how to exploit this implicit yet inevitable role of design in the social realm. This paper presents the development of a method to help designers in exploiting this influence of design to realize social benefit. We explain how design is part of the ‘choice architecture’ in social dilemmas and …
The Reappearing Computer: The Past And Future Of Computing In Design Research, Simone Gristwood, Stephen Boyd Davis
The Reappearing Computer: The Past And Future Of Computing In Design Research, Simone Gristwood, Stephen Boyd Davis
DRS Biennial Conference Series
This paper investigates the early history of computing in design and in design research, focusing on individuals who were associated with the Department of Design Research at the Royal College of Art between the 1960s and the 1980s. The authors suggest that the theory and practice developed at that time may be valuable in thinking about the future, particularly when considering how computing may be used, in various forms, by designers in their work. A taxonomy of some early ideas and activities is presented which, it is suggested, displays a different emphasis from the way computing in design is conceived …
Communication Design As An Agent In Creating Gender Equality In India, Nicola St John
Communication Design As An Agent In Creating Gender Equality In India, Nicola St John
DRS Biennial Conference Series
Developing from the field of behavior change through design, this study investigated if communication design is an effective tool in changing cultural behaviors and perceptions of gender in India. Previous studies on gender violence campaigns (Gadornski, 2001; Murphy, 2009; Kostick et al., 2011) suggest utilising men and traditional gender stereotypes are effective in creating behavior change. Yet there exists a gap on specific cultural roles and changing ingrained behaviors. This study focuses on the necessary recognition of cultural traditions and behaviours that must precede any design activity within an epistemological setting. Developing communication strategy within sensitive and complex social issues …
Industrial Designers And Engineering Designers; Causes Of Conflicts, Resolving Strategies, And Perceived Image Of Each Other, Kwanmyung Kim, Kun-Pyo Lee
Industrial Designers And Engineering Designers; Causes Of Conflicts, Resolving Strategies, And Perceived Image Of Each Other, Kwanmyung Kim, Kun-Pyo Lee
DRS Biennial Conference Series
What causes the conflicts between industrial designers and engineering designers? How are these conflicts resolved? Furthermore, what view point does each group form toward the other from their dynamic interaction? This study explores a consumer product company to answer these questions. Three industrial designers and three engineering designers working on the same product development were interviewed. As a result, this paper presents the causes of conflicts, conflict resolution strategies, and perceived image of each group. Two types of conflict causes, direct causes and basic causes, are reported. The direct causes are related to tasks in the design process, and the …
Source, A Case Study For The Design Of Precious Moments' Memory, Damien Dupre
Source, A Case Study For The Design Of Precious Moments' Memory, Damien Dupre
DRS Biennial Conference Series
The increasing number of systems that can collect personal data leads individuals to store these memories uncontrollably and unsustainably over time. For example, the archiving of digital images is a problem not only because of the amount of pictures but also because of the extended life of digital memory such as hard drives or USB memory. The need to return to tangible and sustainable data to store and view these precious moments becomes an issue. The Arnano technology is an answer to these difficulties. Thanks to nano engraving information on sapphire disk, data can be backed up and secured for …
Investigating The Changing Relation Between Consumer And Designer In Post-Industrial Design, Guido Hermans, Anna Valtonen
Investigating The Changing Relation Between Consumer And Designer In Post-Industrial Design, Guido Hermans, Anna Valtonen
DRS Biennial Conference Series
This paper focuses on the post-industrial society and the changing object of design. Postindustrial design will be realized through the digitalization of the physical world and the advent of digital fabrication tools such as 3D printing that bridge the gap between digital design and physical goods. In post-industrial design professional designers will be concerned with designing toolkits and incomplete designs rather than fully determined products. The consumer will be adapting the incomplete design to his or her needs and desires in some way or another. This adaptation could be done with minimal involvement as well as by intensive participation. The …
The Use Of Grounded Theory In User Experience Based Design Research: A Study On "Automobile Modification" In Turkey, Selen Devrim Ülkebaş
The Use Of Grounded Theory In User Experience Based Design Research: A Study On "Automobile Modification" In Turkey, Selen Devrim Ülkebaş
DRS Biennial Conference Series
In today’s so called post-industrial societies, increasing influence of the symbolic use of object overwhelmingly dominates the relationship between human and object. As objects have become an important part of individual’s social and psychological world, qualitative research approaches aiming to gather a deep understanding of human behavior and experiences have gained importance not only in the disciplines of social sciences but also in design related disciplines. Grounded Theory is one of the qualitative research approaches aiming to discover and uncover the experiences and interactions of people "grounded" in everyday life practices and generate theories regarding social phenomena. Although Grounded theory …
An Automatic Open-Source Analysis Method For Video And Audio Recordings Of Co-Design Processes, Miika Toivanen, Minna Huotilainen, Huageng Chi, Pirita Seitamaa-Hakkarainen
An Automatic Open-Source Analysis Method For Video And Audio Recordings Of Co-Design Processes, Miika Toivanen, Minna Huotilainen, Huageng Chi, Pirita Seitamaa-Hakkarainen
DRS Biennial Conference Series
In co-design of several persons utilizing different materials together, capturing movement and position information of the hands as well as the speaking patterns of the designers provide answers to research questions related to social aspects of the co-design situation. Special motion-capture devices exist for precise movement tracking. They are, however, typically expensive and may restrict the movement of the designers. Recording the design sessions with a simple web camera offers a low-cost way to obtain the hand locations accurately enough but exploring the videos manually is a time-consuming and error-prone task. In this paper, we propose an inexpensive and automatic …
Meta-Levels In Design Research: Resolving Some Confusions, Pieter Jan Stappers, Froukje Sleeswijk Visser
Meta-Levels In Design Research: Resolving Some Confusions, Pieter Jan Stappers, Froukje Sleeswijk Visser
DRS Biennial Conference Series
Doing design and doing research are related activities. When doing design in a (PhD) research project, a number of confusions pop up. These confusions stem from the fact that most of the basic terms, such as ‘designer’, ‘research’, and ‘product’, have many connotations but not a shared definition. Because design research often happens in a multi-disciplinary context, the confusions can be even larger, as each discipline brings its own connotations and associations to the discussion without making them explicit. Especially when the researchers build on design skills themselves, and conduct researchthrough- design, it can be difficult to distinguish where and …