Digital Commons Network^™

Training Professionals’ Usage And Understanding Of Kirkpatrick’S Level 3 And Level 4 Evaluations, Perri Estes Kennedy

Boise State University Theses and Dissertations

Behavior-based (Level 3) and results-based (Level 4) evaluations of training interventions can provide organizations with substantive proof of the value of those interventions. Training professionals have long acknowledged the necessity of conducting such evaluations, yet Level 3 evaluations are conducted for only about half of all training interventions and Level 4 for about one-third. This research examined the frequency with which training professionals currently conduct Level 3 and Level 4 evaluations, their perceptions on the utility of Level 3 and Level 4 evaluations, and the factors that facilitate or obstruct their attempts to perform such evaluations.

The research was conducted …