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An Assessment Tool For E-Government System Performance: A Citizen-Centric Model, Shatha A. Al-Haddad, Peter Hyland, Geoffrey Hubona Nov 2012

An Assessment Tool For E-Government System Performance: A Citizen-Centric Model, Shatha A. Al-Haddad, Peter Hyland, Geoffrey Hubona

Associate Professor Peter Hyland

Governments worldwide have, increasingly, implemented e-government initiatives for their potential significant benefits; among which, delivering better services to citizens through increasing citizens' convenience, satisfaction, and independence; and saving their time, effort, and cost. Achieving each benefit is an objective to these governments and fulfilling each objective is considered a critical success factors. Hence, governments need to assess the extent to which they were able to obtain their preset goals. This study merely focuses on the citizens' perspective of the evaluation. However, the literature seems to lack studies that propose such a sufficient evaluation tool that has been reliably validated. Therefore, …


Decision Making Concerning The Acquisition And Use Of Information And Communication Technology (Ict) In Medical Practices, Robert Macgregor, Peter Hyland, Charles Harvie Nov 2012

Decision Making Concerning The Acquisition And Use Of Information And Communication Technology (Ict) In Medical Practices, Robert Macgregor, Peter Hyland, Charles Harvie

Associate Professor Peter Hyland

A number of studies both within medical practices as well as the wider small business sector suggest that gender plays a role in both decision-making and the running of the business. Yet despite these apparent differences, the role of gender in the adoption of ICT in medical practices has remained largely ignored. This paper presents a study of 196 GPs (128 males, 68 females) who have adopted ICT in their practice. The results of this study show that the perception of drivers of ICT adoption and use in medical practices appear to differ depending on the gender of the GP. …


Attrition From Australian Ict Degrees - Why Women Leave, Madeleine R. H Roberts, Tanya J. Mcgill, Peter N. Hyland Nov 2012

Attrition From Australian Ict Degrees - Why Women Leave, Madeleine R. H Roberts, Tanya J. Mcgill, Peter N. Hyland

Associate Professor Peter Hyland

Student attrition is of particular concern in the field of ICT because the industry faces staffing shortfalls, generally and a noticeable lack of female employees. This paper explores the reasons female students give for leaving their ICT courses. An online survey of early leavers from four Australian universities was conducted. The results show that, for many students, it is a combination of issues that leads to their withdrawal. Contrary to expectations, few female ex-students had experienced serious life events that necessitated their withdrawal or indicated that negative behaviour or attitudes had contributed to their decision to leave. More commonly female …


Benefits Of Ict Adoption And Use In Regional General Medical Practices: A Pilot Study, Robert Macgregor, Peter Hyland, Charles Harvie, Boon-Chye Lee, Andrew Dalley, Sangeetha Ramu Nov 2012

Benefits Of Ict Adoption And Use In Regional General Medical Practices: A Pilot Study, Robert Macgregor, Peter Hyland, Charles Harvie, Boon-Chye Lee, Andrew Dalley, Sangeetha Ramu

Associate Professor Peter Hyland

This paper presents a pilot study of benefits derived from information and communications technology (ICT) adoption and use in medical practices in regional Australia. The study involved 122 regional medical practitioners. The results show that like the more general small businesssector, the perception of certain benefits is associated with the size of the practice (in terms of employee levels) and/ or the gender of the respondent practitioner.


Information Security Awareness In Saudi Arabia, Abdulaziz Alarifi, H. Tootell, Peter Hyland Nov 2012

Information Security Awareness In Saudi Arabia, Abdulaziz Alarifi, H. Tootell, Peter Hyland

Associate Professor Peter Hyland

While the Web, cell phone „apps‟ and cloud computing put a world of information at our fingertips, that information is under constant threat from cyber vandals and hackers. Although awareness of information threats is growing in the Western world, in places like Saudi Arabia, information security is very poor. Unlike Western pluralistic democracies, Saudi Arabia is a highly-censored country, with a patriarchical and tribal culture, which may influence its poor information security rating. This paper examines the level of information security awareness (ISA) among the general public in Saudi Arabia, using an anonymous online survey, based on instruments produced by …


An Assessment Tool For E-Government System Performance:-A Citizen-Centric Model, Shatha A. Al-Haddad, Peter Hyland, Geoffrey Hubona Nov 2012

An Assessment Tool For E-Government System Performance:-A Citizen-Centric Model, Shatha A. Al-Haddad, Peter Hyland, Geoffrey Hubona

Associate Professor Peter Hyland

Governments worldwide have, increasingly, implemented e-government initiatives for their potential significant benefits; among which, delivering better services to citizens through increasing citizens‟ convenience, satisfaction, and independence; and saving their time, effort, and cost. Achieving each benefit is an objective to these governments and fulfilling each objective is considered a critical success factors. Hence, governments need to assess the extent to which they were able to obtain their preset goals. This study merely focuses on the citizens‟ perspective of the evaluation. However, the literature seems to lack studies that propose such a sufficient evaluation tool that has been reliably validated. Therefore, …