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Analytical Framework For Evaluating Digital Diplomacy Using Network Analysis And Topic Modeling: Comparing South Korea And Japan, Sejung Park, Dahoon Chung, Han Woo Park
Analytical Framework For Evaluating Digital Diplomacy Using Network Analysis And Topic Modeling: Comparing South Korea And Japan, Sejung Park, Dahoon Chung, Han Woo Park
2019 Faculty Bibliography
This study introduces a data-driven approach for assessing the practices and effectiveness of digital diplomacy, using the cases of South Korea and Japan. The study compared the networking power of public diplomacy organizations based on social media use, engagement with the public, interaction patterns among the public, and public perceptions and attitudes toward organizations. This was accomplished through a three-step method employing social network analysis and topic modeling. The network analysis found that the Korean public diplomacy organization generated a larger, more loosely connected, and decentralized comment network than the Japanese organization, which presented a “small-world” connectivity pattern with highly …