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Measuring Performance Excellence: Key Performance Indicators For Institutions Accepted Into The Academic Quality Improvement Program (Aqip), Paul J. Ballard
Measuring Performance Excellence: Key Performance Indicators For Institutions Accepted Into The Academic Quality Improvement Program (Aqip), Paul J. Ballard
Dissertations
Given growing interest in accountability and outcomes, the North Central Association's Higher Learning Commission developed a new path for accreditation, the Academic Quality Improvement Program (AQIP). The goal is to infuse continuous improvement and quality in the culture of higher education, and to blend traditional accreditation with the philosophy and techniques of the Baldrige Performance Excellence Program. Yet, little is known about the key performance indicators (KPI) that colleges and universities are using to improve their quality and continuous improvement processes.
To this end, my research involved a content analysis of the Systems Portfolios submitted for accreditation by 34 purposefully …
The Voices Of Higher Education Service-Learning Directors: A Qualitative Inductive Analysis, Kelsey Woodard
The Voices Of Higher Education Service-Learning Directors: A Qualitative Inductive Analysis, Kelsey Woodard
Dissertations
This research explored issues surrounding service-learning directors (SLDs) within higher education institutions, including who they are, how they became SLDs, and what they experience in the role. Qualitative data were drawn from in-depth interviews of 11 SLDs, as well as review of their vitaes. A qualitative inductive analysis was conducted in which important patterns, themes, and interrelationships that emerged from the data were coded into a category system of major themes and subthemes.
Data analysis revealed the following major themes: (1.0): all the SLDs came from various helping profession backgrounds, with interesting journeys to become a SLD; (2.0) many SLD’s …