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Advancing Evaluation In Community Colleges: A Mixed Methods Case Study Of Outcomes-Based Assessment Training In Student Affairs, Tammy L. Russell

Dissertations

Many student affairs departments struggle to contribute to an institution’s evidence base of student learning. In part, this results from student affairs personnel not having adequate training in how to assess learning outside the classroom. This is a particular challenge for small community colleges, in which individual units (e.g., admissions or financial aid) may have only one or two employees. Failure to assess co-curricular learning poses challenges to institutions in meeting accreditation standards, placing them at risk for increased scrutiny and loss of state funding under a performance-based system. The purpose of this mixed methods study was to use a …

A Metaevaluation Of The Commission On Fire Accreditation International Accreditation Process, Stacy A. French

Dissertations

Fire and emergency services throughout the country are being required by local governmental authorities to provide efficient and effective services. In 1996, the International City-County Management Association (ICMA) and the International Association of Fire Chief (IAFC) executed a master trust agreement that established the Commission on Fire Accreditation International (CFAI) to award accreditation to those fire and emergency services that demonstrated efficiency and effectiveness in the services provided. As of this study, no documented research had been published that challenged the current CFAI Accreditation process to ensure the highest level of accountability and usefulness for both the public and fire …

Measuring Performance Excellence: Key Performance Indicators For Institutions Accepted Into The Academic Quality Improvement Program (Aqip), Paul J. Ballard

Dissertations

Given growing interest in accountability and outcomes, the North Central Association's Higher Learning Commission developed a new path for accreditation, the Academic Quality Improvement Program (AQIP). The goal is to infuse continuous improvement and quality in the culture of higher education, and to blend traditional accreditation with the philosophy and techniques of the Baldrige Performance Excellence Program. Yet, little is known about the key performance indicators (KPI) that colleges and universities are using to improve their quality and continuous improvement processes.

To this end, my research involved a content analysis of the Systems Portfolios submitted for accreditation by 34 purposefully …