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Strategies For Effective Labor-Management Relationships In The Foodservice Industry, Nichola A. Hall Mar 2024

Strategies For Effective Labor-Management Relationships In The Foodservice Industry, Nichola A. Hall

Walden Dissertations and Doctoral Studies

The relationship between unions and management is particularly critical for food service firms, which rely heavily on unionized employees to meet operational needs. Food service managers are concerned with ineffective strategies for engaging with unions because managing these ineffective relationships jeopardizes employee retention and the firm's performance. Grounded in authentic leadership theory, the purpose of this qualitative multiple-case study was to explore strategies food service managers use to develop and maintain an effective union-management relationship for retaining unionized employees. The participants were six food service managers from three large food service firms who implemented success strategies to develop and maintain …


Leadership Strategies To Increase Department Store Employees' Morale, Stephanie L. Williams Feb 2024

Leadership Strategies To Increase Department Store Employees' Morale, Stephanie L. Williams

Walden Dissertations and Doctoral Studies

Department store leaders who lack effective strategies to increase employee morale face an organizational decrease in productivity, thus increasing absenteeism and turnover rates, which could cost an organization billions of dollars. Grounded in the transformational leadership theory, the purpose of this qualitative pragmatic inquiry study was to explore leadership strategies department store managers use to increase employee morale and improve productivity in their organizations. The participants were seven department store leaders who minimized low employee morale. Data were collected using semistructured interviews and a review of public company documents. Through thematic analysis, three themes were identified: (a) effective communication, (b) …


Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson Jan 2023

Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson

Walden Dissertations and Doctoral Studies

External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …


Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson Jan 2023

Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson

Walden Dissertations and Doctoral Studies

External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …


Leadership Strategies To Prevent Unethical Employee Behavior, Gregory O'Donnell Jan 2023

Leadership Strategies To Prevent Unethical Employee Behavior, Gregory O'Donnell

Walden Dissertations and Doctoral Studies

Preventing unethical employee behavior in the workplace is a key concern of business leaders. Business leaders are concerned that their businesses cannot prevent employee unethical behavior in the workplace. Grounded in the transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies that business leaders use to prevent unethical employee behavior in the workplace. Participants in this study comprised three business leaders from private sector organizations in the surrounding areas of San Antonio, Texas, who used strategies to prevent unethical behavior in the workplace. Data were collected from semi-structured interviews and company documents. Thematic analysis …


Strategies Used By Small Traditional Retail Business Owners For Sustainability, Linda Ogbah Faas Jan 2023

Strategies Used By Small Traditional Retail Business Owners For Sustainability, Linda Ogbah Faas

Walden Dissertations and Doctoral Studies

Small businesses fail at an alarming rate, negatively affecting job creation because small business owners create a major portion of jobs in the United States. In March of 2020, 274,000 businesses failed in the United States, resulting in 76,000 lost jobs. Owners of small traditional retail stores are significantly challenged to avoid financial failure. Grounded in Schumpeter’s entrepreneurship theory, the purpose of this qualitative multiple-case study was to explore strategies owners of small traditional retail stores used to survive beyond the first 5 years of operations. Participants included five owners of small traditional retail stores in Missouri whose businesses survived …


Community-Based Organization Leaders’ Communication Effectiveness And Effects On Performance Outcomes, Troy N. Nicholas Jan 2023

Community-Based Organization Leaders’ Communication Effectiveness And Effects On Performance Outcomes, Troy N. Nicholas

Walden Dissertations and Doctoral Studies

The purpose of this study was to determine if effective leader communication builds employee relationships that improves organizational performance. Organizational communication is a prominent factor that impacts the outcome of an organization’s goals and assists in executing its mission. There remain some gaps in the current literature considering the work environment and the attitudes of employees as they relate to organizational communication. To address the gap, the constructive grounded theory model was used to construct and analyze a theory of organizational communication. The sample for the study included 12 participants who were leaders or employees in a community-based organizations in …


Strategies Automotive Manufacturing Managers Use To Deliver Work In Alignment With Project Milestones, Sashidhar Mr. Sankaranarayanan Jan 2023

Strategies Automotive Manufacturing Managers Use To Deliver Work In Alignment With Project Milestones, Sashidhar Mr. Sankaranarayanan

Walden Dissertations and Doctoral Studies

Project managers working in manufacturing firms in the automotive industry frequently face challenges such as cost overruns, schedule delays, and scope changes. Project managers often lack effective strategies to ensure that different departments deliver their work in alignment with project milestones, which can negatively affect project success rates. Grounded in the balanced scorecard framework, the purpose of this qualitative single case study was to explore strategies managers in the automotive manufacturing industry used in their different departments to deliver their work in alignment with project milestones. The participants were three project managers who had successfully implemented strategies that reduced the …


Employee Engagement And Leadership In The Federal Sector, Quanekqua Tequila Russell Pringle Jan 2023

Employee Engagement And Leadership In The Federal Sector, Quanekqua Tequila Russell Pringle

Walden Dissertations and Doctoral Studies

While levels of engagement have slightly increased, employee engagement in the U.S. federal government sector still significantly lags when compared to the private sector. When asked if organizational leaders generate high levels of motivation and commitment in the workforce, only 48% of U.S. federal government employees indicated a positive response. The purpose of this quantitative correlation study and primary research question was to determine to what extent, if any, does a relationship exist between perceptions of leadership communication and effectiveness and employee engagement in the U.S. federal government sector. The theoretical framework of this quantitative correlational study was informed by …


The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt Jan 2023

The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt

Walden Dissertations and Doctoral Studies

The position of ethics officer was created to watch over corporate behavior. However, scandals have continued to demonstrate unethical leadership involving government officials, sports heroes, religious organizations, and corporate leaders. The research problem was that despite the adoption of corporate ethics programs and government oversight, there is a lack of understanding of ethics officers’ experiences, perceptions of effectiveness, and whether they effectively influence executive-level ethical conduct. The purpose of this qualitative phenomenological study was to explore the lived experiences of ethics officers regarding their interactions with executives. Shaped by Brown and Treviño’s ethical leadership theory, the research question concerned the …


Perceptions Of Women Of Color Improving Patient Outcomes Through Hospital Leadership Advancement, Benita A. Mclarin Jan 2023

Perceptions Of Women Of Color Improving Patient Outcomes Through Hospital Leadership Advancement, Benita A. Mclarin

Walden Dissertations and Doctoral Studies

Women of color have been underrepresented in hospital leadership positions and face challenges in advancing their careers. The benefit to hospitals providing women of color with training and support to move into leadership positions may be improved patient outcomes. Grounded in the interactional model of cultural diversity framework, the purpose of this basic qualitative study was to explore the perceptions of women of color advancing in leadership roles in hospitals and their impact on patient outcomes. The study participants included 16 women of color in leadership positions from hospitals in a western U.S. state. Data were collected through semi structured …


A Leadership Perspective On Preventing Counselor Burnout In A Behavioral Health Setting During Covid-19, Claudia P. De La Torre Jan 2023

A Leadership Perspective On Preventing Counselor Burnout In A Behavioral Health Setting During Covid-19, Claudia P. De La Torre

Walden Dissertations and Doctoral Studies

During the COVID-19 pandemic, there was a high need for mental health services, which resulted in a shortage of mental health clinicians. This shortage of mental health clinicians then resulted in a high burnout rate due to client intake. This doctoral case study was grounded in the Baldrige Excellence Framework and focused on how a behavioral health organization in South Texas managed burnout in clinicians during the COVID-19 pandemic. This study aimed to help behavioral health leaders find a solution to preventing burnout during a high demand pandemic. This doctoral study had several data sources, including semistructured interviews with three …


Strategies To Increase Volunteer Retention In Protestant Churches, Anthony David Brown Jan 2023

Strategies To Increase Volunteer Retention In Protestant Churches, Anthony David Brown

Walden Dissertations and Doctoral Studies

Church leaders utilize volunteers as the primary human capital to accomplish organizational goals. However, volunteer retention is an ongoing global challenge for church leaders, and unless addressed, leaders will be hindered in achieving church goals. Grounded in the job embeddedness conceptual framework, the purpose of this qualitative, multiple-case study was to explore strategies some church leaders used to retain volunteers to accomplish organizational goals. Three leaders from different Protestant churches in the Southwest United States participated in the study. Data were collected from semistructured interviews, internal church documents, and publicly accessible information. Data were analyzed using thematic analysis, and six …


Strategies For Improving Performance Through Diversity And Inclusion In The Workplace, Satari Kay Durrah Jan 2023

Strategies For Improving Performance Through Diversity And Inclusion In The Workplace, Satari Kay Durrah

Walden Dissertations and Doctoral Studies

A lack of diversity and inclusion policies can lead to the perception of exclusion in the workplace and cause some employee groups to underperform. Some hospital leaders lack strategies for developing and implementing effective diversity and inclusion policies to improve business performance. Grounded in transformation leadership theory, the purpose of this multiple case qualitative study was to explore strategies for improving performance through diversity and inclusion in the healthcare field. The participants included four leaders from hospitals located in the southeastern region of the United States. Data were collected using semistructured interviews and review of company documents. Data were analyzed …


Exploring Leadership Skills Needed To Implement Mergers And Acquisitions In Ghana, Akwasi Effah-Adu Jan 2023

Exploring Leadership Skills Needed To Implement Mergers And Acquisitions In Ghana, Akwasi Effah-Adu

Walden Dissertations and Doctoral Studies

There has been consideration of increased investment in the banking industry in Ghana through mergers and acquisitions. Data shows that the financial performance of the merged banks does not support the investment in the industry, at least within the first 3 years after the merger or acquisition. Grounded in Burn’s transformational leadership theory, the purpose of this qualitative single case study was to explore the leadership skills used to implement the successful merger of two commercial banks in Ghana. Data were collected from eight senior officers using semistructured interviews, a review of relevant publications, and a reflective journal. The data …


Law Enforcement Leaders’ Perceptions Of The Attributes Of Emotional Intelligence, Gordon A. Broussard Jan 2023

Law Enforcement Leaders’ Perceptions Of The Attributes Of Emotional Intelligence, Gordon A. Broussard

Walden Dissertations and Doctoral Studies

AbstractAlthough there have been numerous studies conducted on emotional intelligence and effective leadership, there is a need for increased emotional intelligence among law enforcement leaders. This study aimed at determining how law enforcement leaders perceive the importance of emotional intelligence attributes when leading their organization. A phenomenological qualitative study was used with purposive and snowball sampling of 12 participants who held senior leadership positions for over five years as chiefs and sheriffs throughout the United States. Semistructured interviews were conducted to determine participants’ perceptions of the importance of the four attributes of emotional intelligence: self-awareness, self-management, social awareness, and relationship …


A Leadership Perspective On Preventing Counselor Burnout In A Behavioral Health Setting During Covid-19, Claudia P. De La Torre Jan 2023

A Leadership Perspective On Preventing Counselor Burnout In A Behavioral Health Setting During Covid-19, Claudia P. De La Torre

Walden Dissertations and Doctoral Studies

During the COVID-19 pandemic, there was a high need for mental health services, which resulted in a shortage of mental health clinicians. This shortage of mental health clinicians then resulted in a high burnout rate due to client intake. This doctoral case study was grounded in the Baldrige Excellence Framework and focused on how a behavioral health organization in South Texas managed burnout in clinicians during the COVID-19 pandemic. This study aimed to help behavioral health leaders find a solution to preventing burnout during a high demand pandemic. This doctoral study had several data sources, including semistructured interviews with three …


Future-Oriented Strategies That Small 501(C)(3) Nonprofit Organizations May Use To Support Financial Sustainability, Justine Lownsbury Jan 2023

Future-Oriented Strategies That Small 501(C)(3) Nonprofit Organizations May Use To Support Financial Sustainability, Justine Lownsbury

Walden Dissertations and Doctoral Studies

The age of mortality for a nonprofit organization is between 6-15 years. The problem is that leaders of nonprofit organizations face challenges in financially sustaining nonprofit operations, which directly affects the ability to achieve and maintain the organizational mission. The purpose of this qualitative classical Delphi study was to explore how an expert panel of nine purposively selected U.S.-based stakeholders from small U.S.-based 501(c)(3) nonprofit organizations viewed the desirability, feasibility, and importance of future-oriented strategies to support financial sustainability. The research questions addressed this purpose. The conceptual framework was rooted in effective leadership, innovation, sustainability, and positive social change, as …


Perceptions Of Women Of Color Improving Patient Outcomes Through Hospital Leadership Advancement, Benita A. Mclarin Jan 2023

Perceptions Of Women Of Color Improving Patient Outcomes Through Hospital Leadership Advancement, Benita A. Mclarin

Walden Dissertations and Doctoral Studies

Women of color have been underrepresented in hospital leadership positions and face challenges in advancing their careers. The benefit to hospitals providing women of color with training and support to move into leadership positions may be improved patient outcomes. Grounded in the interactional model of cultural diversity framework, the purpose of this basic qualitative study was to explore the perceptions of women of color advancing in leadership roles in hospitals and their impact on patient outcomes. The study participants included 16 women of color in leadership positions from hospitals in a western U.S. state. Data were collected through semi structured …


Future-Oriented Strategies That Small 501(C)(3) Nonprofit Organizations May Use To Support Financial Sustainability, Justine Lownsbury Jan 2023

Future-Oriented Strategies That Small 501(C)(3) Nonprofit Organizations May Use To Support Financial Sustainability, Justine Lownsbury

Walden Dissertations and Doctoral Studies

The age of mortality for a nonprofit organization is between 6-15 years. The problem is that leaders of nonprofit organizations face challenges in financially sustaining nonprofit operations, which directly affects the ability to achieve and maintain the organizational mission. The purpose of this qualitative classical Delphi study was to explore how an expert panel of nine purposively selected U.S.-based stakeholders from small U.S.-based 501(c)(3) nonprofit organizations viewed the desirability, feasibility, and importance of future-oriented strategies to support financial sustainability. The research questions addressed this purpose. The conceptual framework was rooted in effective leadership, innovation, sustainability, and positive social change, as …


Leadership Skill Development In Master’S-Level Counselor Education, Charity A. Godfrey, Richard J. Cicchetti, Craig R. Blum, Gary Michael Szirony, Tamara Harris Dec 2022

Leadership Skill Development In Master’S-Level Counselor Education, Charity A. Godfrey, Richard J. Cicchetti, Craig R. Blum, Gary Michael Szirony, Tamara Harris

Journal of Educational Research and Practice

Student leadership identity is fast becoming one of the most critical challenges educational institutions face today. However, mental health counselors may be limited in the amount of education and training received as they become leaders in the field. There is currently no known mandate at the master’s level for leadership embedded within the counseling curriculum in the educational environment, although research suggests otherwise. The purpose of this correlational predictive empirical study was to investigate leadership identity characteristics as measured by the Socially Responsible Leadership Scale, Revision 2 (SLRS-R2), moderated by demographic factors. Multiple regression analysis was used to determine outcome …


Strategies To Enhance Leadership Development Of Midlevel Managers, Elizabeth Wiebe Jan 2022

Strategies To Enhance Leadership Development Of Midlevel Managers, Elizabeth Wiebe

Walden Dissertations and Doctoral Studies

Organizational executives annually invest more than $50 billion in leadership development worldwide. Nonetheless, human resources (HR) managers are concerned that leadership development initiatives prove inadequate in delivering learning outcomes equal to the investment, leaving midlevel managers ill-prepared to lead. Guided by experiential learning theory, this qualitative multiple-case study was conducted to explore strategies HR managers use to enhance the leadership development of midlevel managers. A purposeful sample included three HR managers from three organizations located in a west coast metropolitan area in Canada who successfully implemented leadership development strategies. Data were collected from semistructured interviews and organizational documents. Informed by …


The Role Of Women In Public Administration In Saint Lucia, Elizabeth Elicia Bailey Jan 2022

The Role Of Women In Public Administration In Saint Lucia, Elizabeth Elicia Bailey

Walden Dissertations and Doctoral Studies

Women continue to face stereotypes and barriers with their advancement to leadership positions. Nonetheless, there is an increasing number of females in leadership roles partly due to programs and policies for the advancement of women, causing several women to aspire to and take up top leadership positions in the public sector. In Saint Lucia, women hold about 70% of the senior management positions that were once dominated primarily by men. However, little is known about the role of women in public administration in Saint Lucia. This qualitative study aimed to understand the perceptions of male and female leaders relating to …


Strategies To Reverse Profit Declines At Exchanges, David L. Johnson Jan 2022

Strategies To Reverse Profit Declines At Exchanges, David L. Johnson

Walden Dissertations and Doctoral Studies

Military exchange business leaders recognize declines in profit have the potential for a loss of revenue and possible closings of the military exchange business in some locations. Grounded in Porter’s five forces model, the purpose of this qualitative single case study was to explore strategies military exchange business leaders use to reverse profit declines to remain sustainable. The participants were four military exchange managers who reversed the decline in profits and remained sustainable. Data were collected using semistructured interviews and a review of organizational documents. Through thematic analysis, three themes were identified: rivalry among existing competitors, potential development of substitutes, …


Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens Jan 2022

Effective Strategies To Reduce Voluntary Employee Turnover Intentions In The Retail Sector, Connie Latoyia Owens

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a complex business problem that hurts organizations’ productivity and profits. High employee turnover rates require retail business leaders to implement strategies to help prevent employees from leaving their jobs. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies retail store managers use to reduce voluntary employee turnover. The participants included six retail managers from two mid-to-large retail food organizations in Chicago who successfully reduced voluntary employee turnover. Semistructured interviews and public company information were used for data collection. Data were analyzed using Yin’s five-step method. Four themes were …


Motivational Communication Strategies For Virtual Teams, Monica Metri Jan 2022

Motivational Communication Strategies For Virtual Teams, Monica Metri

Walden Dissertations and Doctoral Studies

Organizational leaders may not communicate effectively to motivate their virtual teammembers to achieve goals. Leaders who lack communication strategies to motivate virtual team members can lead to dissatisfied employees and increased timelines to achieve project goals for their organization. This may adversely impact the accurate and timely achievement of goals, reducing profits and thereby, shareholder returns. Grounded in Herzberg's two-factor theory, the purpose of this multiple case study was to explore leaders' communication strategies to motivate virtual team members to achieve project goals. The participants consisted of eight virtual team leaders in the northeastern United States who successfully implemented communication …


Leadership Strategies To Engage Employees And Sustain Small Businesses, Donald Akah Ngwa Jan 2022

Leadership Strategies To Engage Employees And Sustain Small Businesses, Donald Akah Ngwa

Walden Dissertations and Doctoral Studies

Small businesses in the United States safeguard long-term employment opportunities, job security, and economic growth, yet only 50% of small business establishments survive beyond the first 5 years of startup. Small business survival is vital to the health of an economy, given the number of employees that depend on income generated from jobs created by small business owners. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore leadership strategies small retail store managers use to sustain business operations beyond the first 5 years. The participants comprised 6 small retail store managers in Columbia, …


Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr Jan 2022

Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr

Walden Dissertations and Doctoral Studies

The cost of nonconformance of parts can impact the aerospace industry globally, resulting in revenue loss and consumer confidence degradation. Grounded in the eight disciplines of problem solving, the purpose of this multiple case study was to explore strategies aerospace manufacturing quality managers in the United States used to implement successful change initiatives to address the nonconformance of parts. Data were collected through semistructured interviews with four aerospace quality executives and supporting company documents. Data were analyzed using methodological triangulation, coding, and thematic analysis. Four themes emerged: (a) identify and implement a specific problem-solving strategy, (b) identify and mitigate employee …


Creative Strategies; Maintaining Loyalty In Corporate Downsizing, Sara Caroline Blum-Stapleton Jan 2022

Creative Strategies; Maintaining Loyalty In Corporate Downsizing, Sara Caroline Blum-Stapleton

Walden Dissertations and Doctoral Studies

To remain competitive, organization leaders look for methods of reducing organizational costs. Downsizing is one method leaders have implemented to lower costs; however, downsizing may affect employee loyalty and trust within the organization. The purpose of this study was to highlight managers’ experiences affecting practices and strategies, influencing loyalty and trust in corporate downsizing through the qualitative hermeneutic phenomenology approach. The conceptual framework provided structuralism revealing low morale and decreased loyalty and trust. The research question focused on lived experiences of managers and employees during downsizing, maintaining loyalty and trust by invoking creative strategies to retain jobs. Eight participants shared …


Leadership Styles And Rn Turnover Intentions In Long-Term Care Facilities, Kelli M. Casey Jan 2022

Leadership Styles And Rn Turnover Intentions In Long-Term Care Facilities, Kelli M. Casey

Walden Dissertations and Doctoral Studies

Employee turnover is a concern for leaders in the nursing home industry because employees with turnover intentions may negatively impact the continuity of operations and strategic plans, resulting in poor quality of care for residents. Grounded in House's path-goal theory, the purpose of this quantitative, correlational study was to examine the relationship among idealized attributes, idealized behaviors, inspirational motivation, intellectual stimulation, individualized consideration, contingent reward, management by exception-active management by exception-passive, and turnover intentions in RNs. The independent variables were the subcategories of transformational and transactional leadership. The dependent variable was turnover intentions. Participants included 110 nonmanagement RNs working in …