Open Access. Powered by Scholars. Published by Universities.®

Digital Commons Network

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 13 of 13

Full-Text Articles in Entire DC Network

People And Process: Successful Change Management Initiatives, Gene E. Fusch, Lawrence R. Ness, Janet M. Booker, Patricia Fusch Nov 2020

People And Process: Successful Change Management Initiatives, Gene E. Fusch, Lawrence R. Ness, Janet M. Booker, Patricia Fusch

Journal of Sustainable Social Change

The Greek philosopher Heraclitus once said πάντα ῥεῖ (Panta rhei, for everything flows, in contemporary English), and people have expanded upon this philosophy to mean the only constant in life is change. In this article, we will discuss organizational change through change management implementation (CMI) to improve organizational performance as well as a leadership response to social distancing and the global COVID-19 coronavirus pandemic. We will discuss research exploring leadership communication, the importance of communication in minimizing or addressing change, and CMI roadblocks including employee resistance.


The Lived Experiences Of Low-Income Mothers Raising Children With Autism, Renee L. Sullivan Ph.D., Leann Stadtlander Ph.D. Jul 2020

The Lived Experiences Of Low-Income Mothers Raising Children With Autism, Renee L. Sullivan Ph.D., Leann Stadtlander Ph.D.

Journal of Social, Behavioral, and Health Sciences

Previous studies indicated that parents raising children with autism spectrum disorders (ASD) experience higher rates of stress; however, no qualitative studies have addressed low-income parents’ lived experiences of raising children with ASD. The purpose of this basic qualitative study was to understand the challenges that low-income parents of children with ASD face daily within the framework of family systems theory. Interview questions were used to focus on the impact of income and the core symptoms of ASD (social deficits, communication deficits, and repetitive behaviors) on marital and interpersonal relationships. Although the study was open to both mothers and fathers, only …


Communication Strategies Used To Improve Employee Performance In A Diverse Workforce, Dr. Sharine Denise Daniel Jan 2020

Communication Strategies Used To Improve Employee Performance In A Diverse Workforce, Dr. Sharine Denise Daniel

Walden Dissertations and Doctoral Studies

Ineffective communication strategies can negatively affect employee performance in a diverse workforce, which may hinder business growth. Top-level managers in the telecommunication sector who struggle to improve employee performance are at high risk of their businesses failing. Grounded in organizational information theory, the purpose of this qualitative multiple case study was to explore the communication strategies top-level managers in the communication sector use to improve employee performance in a diverse workforce. The participants were 5 top-level managers in 2 telecommunication companies in St. Maarten, who effectively used communication strategies to improve employee performance in a diverse workforce. Sources for data …


Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown Jan 2020

Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown

Walden Dissertations and Doctoral Studies

As financial systems, global trade, and the regulatory environment integrate, business leaders are often ill equipped to develop and implement strategies to lead changes in organizations. Business leaders who lead change initiatives without proven sustainability strategies are highly susceptible to business closure. Grounded in Lewin's theory of change, the purpose of this qualitative multiple case study was to explore successful strategies some business leaders used to develop and manage change initiatives to remain operable beyond 5 years. The participants included 4 industry business leaders with a minimum of 5 years of successful change leadership experience. The data collection included semistructured …


Strategies Small Business Leaders Use To Improve Employee Engagement, Jennifer A. Boyd Jan 2020

Strategies Small Business Leaders Use To Improve Employee Engagement, Jennifer A. Boyd

Walden Dissertations and Doctoral Studies

When employees are disengaged, owners of small businesses face decreased employee productivity, which affects profitability. Owners of small businesses may reduce the profits lost annually by implementing strategies to improve employee engagement. Grounded in the social exchange theory, the purpose of this qualitative multiple case study was to explore strategies that 3 small business owners in Virginia used to improve employee engagement. The participants selected successfully implemented strategies to improve employee engagement. Data were collected using semistructured interviews via Zoom audio, employee handbooks, and documents obtained from the small businesses' websites. The 3 themes that emerged from the thematic analysis …


Instructor-Initiated Communication And Student Success In Online High-Impact Community College Courses, Tonia J. Benton Jan 2020

Instructor-Initiated Communication And Student Success In Online High-Impact Community College Courses, Tonia J. Benton

Walden Dissertations and Doctoral Studies

The problem addressed in this study is low student success in online high-impact courses. Researchers have shown that instructor-initiated communication contributes to student satisfaction and success. The purpose of this study was to determine any relationship between instructor-initiated communication and student pass rates in online high-impact courses offered at a community college in the United States. The Community of Inquiry (CoI), which identifies teacher, social, and cognitive guidelines supporting learning experiences for students, was the theoretical foundation of the study. The research question was designed to explore relationships among the percentage of students passing a course with an A, B, …


Parental Perceptions Of Family Communication Within The Context Of Modern Technology, Litermin Joseph Jan 2020

Parental Perceptions Of Family Communication Within The Context Of Modern Technology, Litermin Joseph

Walden Dissertations and Doctoral Studies

The increasing dependence or reliance on the usage of technology to connect with each other is influencing family communication today. Face-to-face family communication is becoming more and more devalued. Considering the value of family communication, parents should play the most important role of sustaining it to enhance family relationship. Using the family systems theory as a foundation, the purpose of this generic qualitative study was to understand parental experiences concerning family communication within the context of modern technology. This study used purposeful sampling and semi-structured interviews from 7 U.S. citizens, men and women aged 30-55, from St Lucie County, Florida. …


The Hospital Consumer Assessment Of Healthcare Providers And Systems And Readmissions, Sheri Matson Jan 2020

The Hospital Consumer Assessment Of Healthcare Providers And Systems And Readmissions, Sheri Matson

Walden Dissertations and Doctoral Studies

Patient perception of care has become a main priority in the delivery of high-quality health care. The creation of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provided a nationally standardized method of evaluating patient perception to be incorporated in the reimbursement process defined by the Centers for Medicare and Medicaid Services (CMS). The purpose of this study was to examine the relationship between HCAHPS scores and readmission rates in 2 states in the South Atlantic region of the United States. Using social construction theory, this quantitative study utilized multiple regression analysis to analyze HCAHPS scores (independent …


Tool Kit To Address Communication On A Mental Health Unit, Carol L. Barclay Jan 2020

Tool Kit To Address Communication On A Mental Health Unit, Carol L. Barclay

Walden Dissertations and Doctoral Studies

Effective communication by newly graduated, hired nursing staff is a significant issue affecting patient care on mental health units. The rising prevalence of mental illness in the United States has not only increased the healthcare burden, but has also affected the overall economy. The lack of training of new nursing staff regarding communication diminishes the effective recovery rate of patients, further increasing the burden to the healthcare field and the economy. A tool kit for newly graduated mental health nurses working on mental health units may help to improve communication skills and enhance patient safety and quality of care. Therefore, …


Evaluation Of Nurse-To-Nurse Handoff With The Use Of A Tablet, Maria Bessie Ziegenfuss Jan 2020

Evaluation Of Nurse-To-Nurse Handoff With The Use Of A Tablet, Maria Bessie Ziegenfuss

Walden Dissertations and Doctoral Studies

According to recent studies, many medical errors are caused by ineffective hand-off communication, which leads to patient harm and poor outcomes. Researchers have demonstrated that accurate and timely communication improves patient outcomes. The purpose of this quality improvement project was to evaluate the necessity, planning, implementation, outcomes, and transferability of the site quality improvement project, “Improving Nurse-to-Nurse Handoff With the Use of a Tablet.” The context/input/process/product model was used to provide a systematic approach to the evaluation of the site quality improvement project. A paired t test was used to analyze the pre- and post-survey results and demonstrated improvement in …


Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel Jan 2020

Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel

Walden Dissertations and Doctoral Studies

The purpose of this qualitative case study was to investigate and deepen the understanding of employee engagement in the multigenerational workforce of a federal agency. Organizational culture in combination with the dispersion of staff across multiple generations presented the opportunity to inform the case study through scientific management theory and the theory of generations as well as concepts regarding organizational change, employee satisfaction, and organizational leadership. Research questions involved investigating factors influencing the reduction in employee satisfaction and engagement, the impact of generational differences, and the role leadership plays in altering employee engagement. Survey questions were developed based on 4 …


Effectiveness Of End Of Shift Bedside Report, Glory Abuajah Jan 2020

Effectiveness Of End Of Shift Bedside Report, Glory Abuajah

Walden Dissertations and Doctoral Studies

AbstractNursing shift reports are the primary communication mechanism for outgoing nurses to transfer information about a patient to oncoming nurses. Nurse shift reports and nurse handovers are two of the most critical patient care processes that can support patient safety and reduce medical errors. But many nurses do not recognize the evidence supporting the practice of bedside reporting (BSR). In response to this practice problem, this project involved education on the importance of BSR on a telemetry unit in line with the best available evidence. The goal of the staff education project was to educate the staff on the value …


Strategies For Increasing Workforce Engagement, Joanne White Hayes Jan 2020

Strategies For Increasing Workforce Engagement, Joanne White Hayes

Walden Dissertations and Doctoral Studies

The existence of disengaged employees can reduce productivity and increase organizations’ costs. Engaged employees are vital to many organizations and the success of organizational leaders. Grounded in Herzberg's two factor theory, the purpose of this qualitative single case study was to explore strategies managers used to increase employee engagement in the nonprofit industry. Participants were 3 managers in South Carolina who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and a review of company documents. Data were analyzed using Yin’s 5-step method of analysis, and 3 themes emerged: providing clear and concise communication, recognition and …