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Virginia Commonwealth University

2006

Nursing

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Emotional Labor And Nursing Students: An Investigation Of Nursing Students' Emotion Work, Ann Caldwell Smolen-Hetzel Jan 2006

Emotional Labor And Nursing Students: An Investigation Of Nursing Students' Emotion Work, Ann Caldwell Smolen-Hetzel

Theses and Dissertations

This study examined emotional labor as a potential source of stress for nursing students, as nursing students' performance of emotional labor may impact their working lives in important ways. Participants were 107 undergraduate and graduate nursing students enrolled in a large southeastern university who completed the Discrete EmotionsEmotional Labor Scale (DEELS; Glomb & Tews, 20041, the Student Nurse Stress Index (SNSI; Jones & Johnston, 1999), the Job Descriptive Index (JDI; Balzer et al., 20001, and the Job in General (JIG; Balzer et al., 2000) scales. Two sub-samples of nursing students were identified, one of which held a registered nurse license …