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Customer Service And Innovation Are Key Today, Usu Jon M. Huntsman School Of Business, Eric Schulz
Customer Service And Innovation Are Key Today, Usu Jon M. Huntsman School Of Business, Eric Schulz
Jon M. Huntsman School of Business News Collection
Just about every company pays lip service to “the customer is king” philosophy, but nobody does it as well as Disney. The sign over the entrance to Disneyland Park says, “The Happiest Place on Earth,” but how does Disney make good on that promise?