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Patient Satisfaction And Energy Intakes Are Enhanced By Point Of Service Meal Provision, Sarah Mahoney, Amanda Zulli, Karen Walton Jan 2009

Patient Satisfaction And Energy Intakes Are Enhanced By Point Of Service Meal Provision, Sarah Mahoney, Amanda Zulli, Karen Walton

Faculty of Health and Behavioural Sciences - Papers (Archive)

Aim: This systemic review aimed to investigate the effects of various methods of point of service meal provision on patient satisfaction and energy intakes of hospital patients. Methods: 'Medline' and 'Wiley Interscience' online databases (1999–2008) were consulted using search terms such as 'food service' and 'food delivery in hospital'. Cross-referencing was also used to select studies that compared the provision of full diets to hospital patients using two different methods of food service delivery. Results: Searching yielded 268 studies, of which 18 met the inclusion criteria (hospitals, all ages, oral intake only). Patient satisfaction was measured in 12 studies, while …


Dynamic Selection Of Service Peers With Multiple Property Specifications, Jun Shen, Shuai Yuan, Aneesh Krishna Jan 2009

Dynamic Selection Of Service Peers With Multiple Property Specifications, Jun Shen, Shuai Yuan, Aneesh Krishna

Faculty of Informatics - Papers (Archive)

Semantic Web services, one of the most significant areas in the emerging business process management systems, have attracted a great deal of effort from both academic and industry community. Traditional methodologies are still very inadequate to effectively and autonomously conduct service discovery and composition in a dynamic environment, as they seldom focus on dealing with real complex situations, such as simultaneously considering peers’ multiple specifications which reflect different properties of e-services. Different ontology based e-service profiles have been proposed to enhance service oriented framework for the total or partial automation of service invocation, discovery, selection and composition, which are involved …


Towards Dynamic Formation Of Temporal Constraints For The Service Level Agreements Negotiation, Azlan Ismail, Jun Yan, Jun Shen Jan 2009

Towards Dynamic Formation Of Temporal Constraints For The Service Level Agreements Negotiation, Azlan Ismail, Jun Yan, Jun Shen

Faculty of Informatics - Papers (Archive)

SLAs play an important role for the QoS-driven service composition. Meanwhile, the temporal constraints are one of the main elements in the management of SLA especially in specifying the validity period of the QoS offers. In practice, the temporal constraints should be generated dynamically by taking the resource capability of the provider into account. The generation should consider various parameters that influence the resource capability such as the expected duration of the required Web service, the amount of current utilization, the amount of available resources, the number of required time slots, etc. Therefore, this paper aims to elaborate this issue …


Public Service Reform Through E-Government: A Case Study Of 'E-Tax' In Japan, Akemi T. Chatfield Jan 2009

Public Service Reform Through E-Government: A Case Study Of 'E-Tax' In Japan, Akemi T. Chatfield

Faculty of Informatics - Papers (Archive)

There is a growing interest in the debate over whether or not e-government has a transformational impact on government performance, governance, and public service, as we addressed this very issue at the 2007 ECEG. However, e-government research results on the transformational impact are mixed. This may be an apt reflection of either the early stages of e-government development or the newness of e-government research field or both. Our research goal as scholars of e-government must be to penetrate appearances to ascertain whatever lessons and meanings might lie beneath. This paper is an initial attempt toward achieving this goal. The main …


Qos Analysis For Web Service Composition, Huiyuan Zheng, Weiliang Zhao, Jian Yang, Athman Bouguettaya Jan 2009

Qos Analysis For Web Service Composition, Huiyuan Zheng, Weiliang Zhao, Jian Yang, Athman Bouguettaya

Faculty of Engineering - Papers (Archive)

The quality of service (QoS) is a major concern in the design and management of Web service composition. Existing methods for QoS calculation either do not take the probability of path execution into consideration when QoSs are provided for different execution paths, or do not take different execution paths into consideration when a single integrated QoS is provided for the whole composition. In this paper, a comprehensive QoS analysis approach is proposed that calculates the QoS probability distribution by considering both the execution probability and execution conditions of each path in the service composition. Four types of basic composition patterns …


Customer Orientation In An Australian Public Service Agency And Its Effect On Public Service Motives: Developing A Research Study, Christa Wood Jan 2009

Customer Orientation In An Australian Public Service Agency And Its Effect On Public Service Motives: Developing A Research Study, Christa Wood

Faculty of Commerce - Papers (Archive)

The Australian public service has experienced dramatic changes during the last few decades. One of the changes is the push for public servants to behave in accordance with private sector principles, such as customer service orientation. This paper is developing a research study that aims to analyse the motivational forces that enable (or disable) the behavioural changes of public servants and what impact (if any) those changes have on traditional public service motives. The study intends to use an extended expectancy-valence model together with a public service motive measurement scale to identify if there are relationships between motivational forces, customer …