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Proceedings - Enabling Excellence Through Equity Conference 2019, Pranit Anand, Kylie Austin, Jacinta Mcnamara, Jenna Thorn, Kimberley Twist

Enabling Excellence through Equity conference 2019

Proceedings of the Enabling Excellence through Equity EPHEA & NAEEA conference, University of Wollongong, 24-27 November 2019, 103p. [Conference information, programme and abstracts]

It’S Only Pixels, Badges, And Stars: On The Economic Value Of Reputation On Airbnb, Timm Teubner, Norman Saade, Florian Kawlitschek, Christof Weinhardt

27th Australasian Conference on Information Systems

Abstract: Trust is a crucial prerequisite for peer-to-peer rental and sharing. Therefore, platform operators such as Airbnb have implemented a host of trust-building mechanisms, user interface (UI) artefacts, and reputation systems. While the role of reputation systems for establishing trust is well-understood, little is known about how reputation actually translates into tangible economic value. In this paper, we thus consider the economic value of trust artefacts on Airbnb by quantifying price effects of common reputation features from a signalling theory perspective. Our analysis is based on a large-scale dataset from 86 German cities and hedonic price modelling. We find that …

Optimising Visual Layout For Training And Learning Technologies, Bruce Hillard, Jocelyn Amarego, Tanya Mcgill

27th Australasian Conference on Information Systems

Abstract: The layout and arraying of information in electronic aids used for training can affect viewer comprehension and impressions. This paper explains existing layout guidance, and defines an integrated design model for applying these recommendations. To test the efficacy of this model, experiments were conducted under Murdoch University Human Research Ethics Committee (HREC) approval 2010/012. In these experiments two similar presentations were created, which contained the same content. However, one of these presentations applied the integrated design model to shape the positioning of the visual content, and a variant was developed that flipped the layout, so it did not conform …

Who Influences Information Security Behaviours Of Young Home Computer Users In Vietnam? An Ego-Centric Network Analysis Approach, Duy Dang-Pham, Siddhi Pittayachawan, Vince Bruno

27th Australasian Conference on Information Systems

Abstract: This study aims to explore the social roles of the people who can influence young home computer users (HCUs) in Vietnam, as well as the interactions that make those people influential. Since HCUs are considered the weakest link in the security chain and cyber-threats can attack organisation’s information systems indirectly via these HCUs, it is therefore necessary to identify their sources of security influence for designing effective intervention. To this end, the ego-centric network analysis approach was employed to analyse the personal networks of security influence of 116 HCUs, comprising 548 influential sources in total. Close relationships such as …

Self-Disclosure On Facebook: Comparing Two Research Organisations, Kathryn Parsons, Dragana Calic, Carlos Barca

27th Australasian Conference on Information Systems

Abstract This study investigated why employees self-disclose on Facebook, and whether there is a difference in self-disclosure between employees of an Australian government organisation and an academic institution. We employed quantitative and qualitative approaches, including an online questionnaire of 216 participants and ten interviews. The two organisations were compared on organisational variables, and measures of Privacy Concerns, Privacy Behaviour and Propensity to Trust as potential predictors of self-disclosure. Privacy Behaviour and Propensity to Trust were significant predictors for the government organisation, whereas demographic and organisational factors were the main predictors for the academic institution. Furthermore, qualitative findings revealed that, whilst …

Test-Retest Reliability And Internal Consistency Of The Human Aspects Of Information Security Questionnaire (Hais-Q), Agata Mccormac, Dragana Calic, Kathryn Parsons, Tara Zwaans, Marcus Butavicius, Malcolm Pattison

27th Australasian Conference on Information Systems

Abstract: This paper reports on an evaluation of the test-retest reliability and internal consistency of the Human Aspects of Information Security Questionnaire (HAIS-Q), a measure designed to capture an individual’s knowledge, attitude and self-reported behaviour towards information security in the workplace. The analyses focused on responses from 197 working Australians, who completed two iterations of the HAIS-Q, approximately four weeks apart. The HAIS-Q showed significant test-retest correlations and has high internal reliability levels. The results of this study demonstrated that the HAIS-Q possesses both external reliability and internal consistency, and can therefore be used as a reliable measure of information …

Do They Read Your Research? An Investigation Of Practitioners’ Use Of It Outsourcing And Cloud Sourcing Research, Mohammad Mehdi Rajaeian, Aileen Cater-Steel, Michael Lane

27th Australasian Conference on Information Systems

Abstract: Significant concerns have been raised in the Information Systems (IS) field about a research-practice gap and the limited impact of IS research on the practice world. Theory-practice inconsistencies in the field of IT outsourcing (ITO) prompted the investigation of the use of academic-generated knowledge by ITO practitioners. We conducted interviews and a survey and found academic research is the least used source of decision-making knowledge among ITO practitioners. Practitioners preferred to seek advice from their peers, IT vendors and consultants. We identified two communities of users and nonusers of academic research in our sample of ITO practitioners, with non-users …

Boundary Spanning Theory: A Case Study Of The Professionalisation Of Ict Graduates In The Australian Public Service, Dale Mackrell, Craig Mcdonald, Fiona Buick, Dale Kleeman

27th Australasian Conference on Information Systems

Abstract: In this qualitative research-in-progress case study, boundary spanning theories are being used as a conceptual lens to investigate the tensions that arise in the education of ICT graduates as they transition into professionals within the Australian Public Service. Even though these graduates are selected for the ICT Graduate Program from a large pool of applicants and have expert supervision and vigilant mentoring, they seem to face major adjustments to both their personal and working lives as they tackle an educationally challenging postgraduate university course. The researchers are using theories of boundary spanning to frame phenomena associated with the graduates’ …

An Investigation Of How And Why Managers Use Tablets To Support Decision Making, Meng Xiao, Rob Meredith, Shijia Gao

27th Australasian Conference on Information Systems

Abstract: Managers are very mobile and a large proportion of their work is dealing with decisions. Although many managers currently use tablet computers in their work, there is little research on tablets’ role in managerial decision support. This exploratory study aims to investigate how managers use tablets to support their decision-making and the reasons behind it. Anchoring on Task-Technology Fit theory, semi-structured interviews were conducted with 17 managers who use tablets for their work-related decision-making. The study reveals managers’ tablet usage patterns in terms of location, tablet applications, decision activities and types. This study has also found that a range …

Location Privacy Acceptance: Attitudes To Transport-Based Location-Aware Mobile Applications On University Campus, Edward Dou, Peter Werner Eklund, Ulrike Gretzel

27th Australasian Conference on Information Systems

Abstract: Location-based services feature in many information systems however attitudes to location privacy, and the impact of user attitudes to transport app usage, are less common. This paper builds on a usecase, the implementation of UNISHUTTLE, a smartphone transport app developed by the authors, that provides users with real-time bus location and arrival information from an Automatic Vehicle Location (AVL) system. In exchange, the AVL system tracks and warehouses user interactions with the transport network. The paper describes a pre- and post-implementation survey of user attitudes toward location privacy, and explores how some app features of the transport app trade-off …

Healthcare Consumers’ Voluntary Adoption And Non- Adoption Of Electronic Personal Health Records, K. Niki Kunene, Kamila Zysk, Mame-Fatou Diop

27th Australasian Conference on Information Systems

Abstract: The use and ready availability of electronic health records is broadly purported to have the potential to improve health outcomes for individual healthcare consumers, providers and the healthcare system as a whole. Unlike electronic health records that are created and managed by providers, personal health records (PHR) are controlled by the individual consumer and the persons/entities to which they choose to grant access. Studies show while more healthcare consumers have access to PHRs, their voluntary adoption is lagging. Yet, our understanding of adoption lag is also lacking. In this qualitative study, we investigate: (1) how individual healthcare users in …

Lost In Translation: The Influence Of Translated Information Quality On Foreign Shoppers, Wanxian Zeng, Alex Richardson

27th Australasian Conference on Information Systems

Abstract: Global e-retailing continues to soar in popularity, but scant attention is being paid to the role of translation services that combine people power with machines to enable business opportunities. This paper details a study investigating whether improving translated information quality of product descriptions increases the customers’ information satisfaction and their intention to use an online shopping website. Both machine and crowdsourced translation methods were used for written language translation from English to Simplified Chinese, as these are the official languages of the two largest economies (U.S.A and China) that also have large e-tailing markets. A research model based on …

Investigating The Impact Of Institutional Pressures On Information Security Compliance In Organizations, Ahmed Alkalbani, Hepu Deng, Booi Kam, Xiajuan Zhang

27th Australasian Conference on Information Systems

Abstract: The increasing threat to information security has created institutional pressures on organizations to comply with information security policies and standards. This paper presents an empirical study to investigate the impact of institutional pressures (coercive, normative, and mimetic) on information security compliance in organizations. The results show that coercive pressures that are manifested by regulatory agencies, normative pressures that are exerted through social pressures, and mimetic pressures that are manifested by security benefits positively influence information security compliance in public organizations. Furthermore, the results reveal that regulation and security benefits generate pressures on management to strengthen their commitments towards information …

Design Methodologies For M-Health Innovations: A Content Analysis, Shah Jahan Miah, John Gammack, Najmul Hasan, Rakibul Hoque

27th Australasian Conference on Information Systems

Abstract: Whilst researchers and professionals recognize that M-health offers great opportunities, most existing work has comprised individual project-based developments in specialised areas. Existing review papers generally utilise medical literature and categories: none investigates M-health from an IS design point of view. Identifying application areas, design issues and IS research techniques will demonstrate models, issues, approaches and gaps to inform future research. A comprehensive analysis of up to date literature from this viewpoint is valuable, both for theoretical progression and for guiding real-world innovative developments. Drawing from key IS and multidisciplinary journals we analyse recent (2010-2016) articles concerning M-health application developments …

Investigating The Nonlinear And Conditional Effects Of Trust On Effective Customer Retention --The Role Of Institutional Contexts, Haiyun Zou, Israr Qureshi, Yulin Fang, Heshan Sun, Kai H. Lim, Elaine Ramsey, Patrick Mccole

27th Australasian Conference on Information Systems

Abstract: Transacting online, customers may concern about risks regarding the vendors and the general online environment. Trust and institutional contexts are thus in place to address such concerns. The IS literature has long studied trust’s effects on customers’ shopping intention. To make better use of vendors’ limited resources in trust building, recent studies shed light on narrowing down trust’s operational boundary for a more effective range. Integrating the findings on the nonlinear and conditional effects of trust, this study aims at understanding the complex moderating effects of institutional contexts on the relationship between trust and repurchase intention. Drawing on prospect …

Using Social Media For Business Communication: A Symbolic Interaction Perspective, Renee Rui Chen, Robert M. Davison, Carol Xiaojuan Ou

27th Australasian Conference on Information Systems

Abstract: It is important to understand the symbolic meaning of social media perceived by users in a particular communication context, as it may completely deviate from designers’ original intentions. In the exploratory case study of Moon Struck hotel in China, we investigate how customers interpret this hotel’s use of WeChat (the most dominant instant messaging tool in China) for business communication and how customers respond to the messages received from WeChat in this context. Leveraging the symbolic interaction perspective, we report that customers’ interpretations towards the symbolic meaning of WeChat vary across personal and business communication contexts, and subsequently affect …

Measuring Mobile Portal User Satisfaction, Daisy Seng, Ly Fie Sugianto, Carla Wilkin

27th Australasian Conference on Information Systems

Abstract: With the rapid advancement of mobile technology, smart devices have challenged the extant research concerned with time and space. Based on a user’s specific interests, mobile portals allow quick and easy access anywhere, anytime to a world of data, applications and services. Whilst this provides an enhanced, dynamic and personalized user experience, knowing how satisfied users are with their mobile portal is crucial to understanding users’ needs, identifying important factors that can be used to improve existing mobile portals and enhancing Information Technology (IT)-related business value. The study extends research knowledge about user satisfaction to the context of mobile …

Integrating Contextual And Online Self-Reported Data For Personalized Healthcare: A Tennis Elbow Case Study, Tian Yu Goh, Frada Burstein, Pari Delir Haghighi, Allison Macpherson, Margaret Staples, Rachelle Buchbinder

27th Australasian Conference on Information Systems

Abstract: Advances in sensors and mobile technology have helped evolve the use of eHealth, especially in the field of chronic pain. Chronic pain is a widespread problem where self-management is important. Current studies tend to collect data at sparse intervals due to the cost involved in collecting data using traditional instruments. We demonstrate how technology enables richer data collection frequencies to analyse the influence of patients’ context on their pain levels. In this paper, we present a case study as an add-on analysis to a clinical trial for lateral epicondylitis (tennis elbow). We explore the usefulness of on-line key data …

Online Patient Education Design Features: Are There Any Differences In Opinion Based On Consumer’S Stage Of Change?, Naffisah Mohd Hassan, Khin Than Win, Harri Oinas-Kukkonen

27th Australasian Conference on Information Systems

Abstract: Patients’ stage of change towards their disease management plays an important role in healthcare. The aim of this study is to explore whether there are any differences in the patients’ perceptions toward the design features of online patient education according to the patients’ stages of change. Patients and carers who use chronic disease websites from Australia were invited to participate in the study to understand their perspectives on the design features. The statistical analysis package for the social science 19.0 (SPSS 19.0) and Smart PLS were used to perform statistical analysis for answering the research questions and related hypotheses. …

Who’S In To Win?: Participation Rate In A Primary Personal Information Market, Ross Farrelly, Eng Chew

27th Australasian Conference on Information Systems

Abstract: Understanding individuals’ willingness to share their personal data with companies is an important theme in social media research. Yet there is a dearth of research into the issue of granting access to social media data in exchange for financial compensation. Currently there is no readily available means by which individuals can reap a financial benefit by selling their personally generated data. One solution which could address this is a permissions-based Primary Personal Information Market (PPIM). This paper investigates the willingness of digital citizens to grant access to their social media data in exchange for financial compensation. We simulated requests …

Infrastructure For A Better Future: A Forum For Vision, Leadership And Action - Event Program, University Of Wollongong

International Symposium for Next Generation Infrastructure 2016

Infrastructure for a Better Future: A Forum for Vision, Leadership and Action, Event Program, International Symposium for Next Generation Infrastructure 2016, University of Wollongong, 1-2 September 2016, 16p.

‘You Want Me To Check Your Grammar Again?’ How Online Grammar Checkers Can Complement Our Feedback To Students, Siab Dianati, Michelle Cavaleri

AALL 2015 UOW Conference

No abstract provided.

Connec&Ng Emerging Perspec&Ves On Learning And Complementary Perspec&Ves On Language, Steve Johnson

AALL 2015 UOW Conference

No abstract provided.

A Semi-Deterministic Approach For Modelling Of Urban Travel Demand, Nam Huynh, Nagesh Shukla, Albert Munoz, Vu Lam Cao, Pascal Perez

International Symposium for Next Generation Infrastructure 2013

Abstract: This paper presents a methodology to construct travel related activity schedules for individuals in a synthetic population. The resulting list of activity schedules are designed as an input into a micro-simulator for urban transport dynamics analysis. The methodology involves two main steps. The first step generates a synthetic population based on census data sourced from the Australian Bureau of Statistics (ABS). The second step assigns individuals in the synthetic population activity schedules using Household Travel Survey (HTS) data related to the geographical area of interest (in this case, the Sydney Greater Metropolitan area). Each individual is assigned an ordered …

Agency In Transport Service: Implications Of Traveller Mode Choice Objective And Latent Attributes Using Random Parameter Logit Model, A. H.M. Anwar, K. Tieu, P. Gibson, K. T. Win, M. J. Berryman

International Symposium for Next Generation Infrastructure 2013

Abstract: This paper explains how principal-agent theory (PAT) can be used as an analytical tool to understand the traveller-Transport for NSW (TfNSW) relationship and minimise the agency problem in the relationship by examining traveller preferences for mode choices. The paper emphasises latent variables (LVs) and traditional objective attributes (TOAs) together during the choice process within the agency relationship, as a method by which the utility of the principal (traveller) can be maximised and evaluated using a discrete choice experiment, i.e. random parameter logit (RPL) model. The probability of car use is significantly higher than public transport, which indicates that an …

Modelling And Data Frameworks For Understanding Infrastructure Systems Through A Systems-Of-Systems Lens, Matthew J. Berryman, Rohan Wickramasuriya, Vu Lam Co, Qun Chen, Pascal Perez

International Symposium for Next Generation Infrastructure 2013

Abstract: Modelling and analysis of large systems of infrastructure systems carries with it a number of challenges, in particular around the volume of data and the requisite complexity (and thus computing resources required) of models. In this paper we present an integrated land use–transportation model of a region in Sydney, and detail how we integrated an agent-based model of location and transport choice with a traffic micro-simulator. We also discuss both some novel architectures for scalability of modelling as well as for fusion and relevant visualisation of large data sets. We have a particular focus on geospatial infrastructure data visualisation. …

Proceedings Of The International Symposium For Next Generation Infrastructure, 1 - 4 October 2013, Peter Campbell, Pascal Perez

International Symposium for Next Generation Infrastructure 2013

Proceedings of the International Symposium for Next Generation Infrastructure, 1-4 October 2013, SMART Infrastructure Facility, University of Wollongong, Australia.

ISBN:

978-1-74128-241-2

The Australian Corporate Closet, Why It’S Still So Full: Investigating The Relationship Between Sexual Orientation (Disclosure And Concealment) And Heterosexism And How This Affects Glbt Employee Well-Being, Ian Smith

Business HDR Student Conference 2010-13

There is minimal research on the effects of ‘outness’ (sexual orientation disclosure) on the work experiences of GLBT employees. Few international empirically sound studies from the literature have compared the variable of outness, its effect on workplace heterosexism, and job satisfaction. To date, no Australian studies have compared the variables of workplace heterosexism, the psychological well-being of GLBT employees and their general life and job satisfaction. Due to the stigmatised status of sexual minority members in our society, GLBT employees hold varied attitudes and value systems regarding their sexual identity. Evidence suggests that GLBT employees apply sexual identity management strategies …

Influences On Sustainability Reporting Practices In Selected South Australian Local Councils: An Explanatory Case Study, Kuntal Goswami, Sumit Lodhia

11th Australasian Centre for Social and Environmental Accounting Research (A-CSEAR) Conference

Purpose: - This research aims to understand the factors driving sustainability reporting practices in selected South Australian local councils and to investigate what these councils are reporting as sustainability issues, in the absence of any mandatory reporting guidelines. Research Design: - The study is orientated towards a qualitative research approach aligning with the case study method and uses new institutional theory as the theoretical framework. The research focuses on four selected South Australian local councils (i.e. metropolitan, metropolitan fringe, regional and rural council) and uses interviews and content analysis of 2010-11 annual reports to explore the sustainability reporting practice in …

Socially Responsible Investment In Malaysia: Behavioural Framework In Evaluating Investors’ Decision Making Process, Ainul Azreen Adam, Elvia Shauki

11th Australasian Centre for Social and Environmental Accounting Research (A-CSEAR) Conference

Socially responsible investment (SRI) represents the method of investment that consider the impact (good or bad) of investment decisions on social, ethics, and/or environment within the context of rigorous financial analysis. Despite the evidence of an increasing interest among academics and industry players on SRI, the understanding of the psychological aspect of decision-making behaviour of SRI investors is still incomplete. Currently, no published evidence has been found in the context of Malaysian investors‘ decision – making behaviour regarding SRI. Thus, this study aims to examine the role of intention, attitude, subjective norms, perceived behavioural control and moral norm in explaining …