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High Reliability Collaborations: Theorizing Interorganizational Reliability As Constituted Through Translation, Rebecca M. Rice
High Reliability Collaborations: Theorizing Interorganizational Reliability As Constituted Through Translation, Rebecca M. Rice
Communication Studies Faculty Publications
High reliability organizations (HROs) need to collaborate to address risks that transcend organizational boundaries. HRO literature has yet to examine the challenge of creating interorganizational reliability, while collaboration literature can further explore how stakeholder priorities become dominant in collaborations. This study joins these bodies of literature to identify the growing domain of High Reliability Collaborations (HRCs). Drawing from 2 years of ethnographic research within a community emergency collaboration, the study theorizes that communicative translations constitute HRCs and serve to make sense of HROs and non-HROs as belonging to a shared collaborative framework. These translations are necessary to create reliability but …
Emergency Managers As Change Agents, Christine G. Springer
Emergency Managers As Change Agents, Christine G. Springer
Public Policy and Leadership Faculty Publications
Since 2001, FEMA and others have been defining and refining competencies for emergency management professionals. In so doing, they have addressed directly and indirectly the qualities of leaders. We know that leadership is not a person or a position. It is a complex relationship between people, based on trust, obligation, commitment, emotion, and a shared vision of the good. We also know that transformational or change-based leadership has become an organizational necessity given the fact that emergency management as a profession is just now coming into its own and emergency management jobs are not traditional in terms of the how, …