Open Access. Powered by Scholars. Published by Universities.®

Digital Commons Network

Open Access. Powered by Scholars. Published by Universities.®

UMass Global

Theses/Dissertations

Discipline
Keyword
Publication Year

Articles 1 - 30 of 511

Full-Text Articles in Entire DC Network

Movin’ On Up: The Lived Experience Of Women Of Color In Leadership And The Supports That Helped Them Make It To The Top, Rozina Kapadia May 2024

Movin’ On Up: The Lived Experience Of Women Of Color In Leadership And The Supports That Helped Them Make It To The Top, Rozina Kapadia

Dissertations

Purpose: The number of women of color in leadership continues to be significantly lower than the number of men. The lack of opportunity combined with the lack of support results in less women of color in leadership. The purpose of this phenomenological study was to explore the lived experiences of women of color in their roles as leaders in corporate environments with respect to the support (personal supports, organizational supports, cultural supports, and stereotypical supports) received. Specifically, the research examined the stories of female leaders of color to understand how their experiences have supported or hindered their growth in leadership. …


The Use Of Personal Disruption Strategies By Female Executive Ministry Leaders For Career Advancement, Neko Green May 2024

The Use Of Personal Disruption Strategies By Female Executive Ministry Leaders For Career Advancement, Neko Green

Dissertations

Purpose: The purpose of this explanatory mixed methods research study was to identify and describe the perceived impact of Johnson and Mohr’s (2019) five disruptive career skills on females in church executive leadership.

Methodology: This mixed methods study highlighted eight women in executive ministry positions in the United States and the impact that disruptive behaviors had on their advancement to executive leadership positions.

Findings: Analysis of the mixed methods data from the eight female ministry executives revealed that females found it difficult to challenge authority in ministry. They understood preparing and the benefit of improvisation. They were humble in self-promotion …


A Phenomenological Study On The Perceived Impact Of Bass's Four I'S Of Transformational Leadership, Yarissa Marn May 2024

A Phenomenological Study On The Perceived Impact Of Bass's Four I'S Of Transformational Leadership, Yarissa Marn

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe World of Warcraft game leaders’ perceptions of the impact on their guilds regarding Bass’s 4 I’s of transformational leadership.

Methodology: This qualitative study interviewed 13 World of Warcraft game leaders who have led their guild members for at least one year. The main source of data collection was semi-structured open-ended interview questions with other resources to include artifacts. The researcher coded and analyzed data for themes and patterns.

Findings: Several domains of Bass’s Four I’s Transformational Leadership framework were found to have an impact on World of Warcraft …


A Delphi Study Of The Characteristics Of School Counselor Leaders Who Have Overcome Adversity, Anita Shirley May 2024

A Delphi Study Of The Characteristics Of School Counselor Leaders Who Have Overcome Adversity, Anita Shirley

Dissertations

Purpose: This Delphi study aimed to identify essential qualities school counselor leaders need to navigate role confusion, drawing from Maxwell’s (2021) Leading in Tough Times strategies. The Delphi panel identified the following strategies: connecting their roles to the organization’s vision or big picture, promoting their roles through organizational teamwork, and making good choices or strategic organizational decisions which would assist them in meeting and exceeding their professional school counseling standards.

Methodology: A mixed methods Delphi multivariable research design was utilized to collect both qualitative and quantitative data. This approach aimed to gather consensus from 20 current or former school counselors …


How Elementary School Principals Successfully Led Through The Turbulence Of The Covid-19 Crisis, Juan Chavez Apr 2024

How Elementary School Principals Successfully Led Through The Turbulence Of The Covid-19 Crisis, Juan Chavez

Dissertations

Purpose: This phenomenological study aimed to discover and describe behaviors elementary school principals practiced while leading their schools through the turbulent times of COVID-19 using the leadership attributes of personal temperament, concern for collective interest, resilience, and moral purpose, as perceived by elementary school teachers. Methodology: This qualitative study used a phenomenological research design. Data were collected from interviews 12 with elementary school teachers in Monterey County to discover and describe behaviors their principals practiced in leading their schools through the turbulent times of COVID-19. Findings: The study revealed 16 themes related to behaviors elementary school principals used related to …


Adaptive Leadership: Nurse Executives Building Organizational Adaptive Capacity During Times Of Crisis, Challenge, And Change, Kristian Poitier Apr 2024

Adaptive Leadership: Nurse Executives Building Organizational Adaptive Capacity During Times Of Crisis, Challenge, And Change, Kristian Poitier

Dissertations

Purpose: The purpose of this exploratory phenomenological study was to identify and describe the strategies used by nurse executives in acute care hospitals to build an adaptive capacity based on the five key characteristics of adaptive leadership identified by Heifetz et al. (2009).

Methodology: This qualitative phenomenological study identified and described the perceived impact of adaptive leadership on building an organization’s adaptive capacity as perceived by nurse executives in acute care hospitals, for-profit and not-for-profit, with the title of chief nursing officer (CNO) or chief nurse executive (CNE) in Southeast, West, and North Florida. The researcher was part of a …


Millennial Latina Non-Profit Leaders: Exploring Self-Sabotaging Behaviors And Their Journey To Reclaiming Their Power, Tatiana Mendoza-Larreynaga Apr 2024

Millennial Latina Non-Profit Leaders: Exploring Self-Sabotaging Behaviors And Their Journey To Reclaiming Their Power, Tatiana Mendoza-Larreynaga

Dissertations

Purpose: The purpose of this mixed method study was to identify and describe self-sabotaging behaviors experienced by Millennial Latina nonprofit C-Suite leaders and explore the impact of these behaviors on their career development. A secondary purpose of this study was to identify strategies employed by Millennial Latina nonprofit leaders to overcome self-sabotaging behaviors.

Methodology: Employing a mixed method sequential explanatory design, the research involved eight Millennial Latina nonprofit leaders, utilizing convenience and snowball sampling. Data collection included electronic Likert scales to quantify self-sabotaging behaviors and interviews to explore lived experiences. Analysis sought to identify prevalent behaviors and strategies for overcoming …


Returning To School After A Pandemic And The Lived Experiences Of Rural High School Mathematics Teachers On Student Success, Joshua Saúl Silva Apr 2024

Returning To School After A Pandemic And The Lived Experiences Of Rural High School Mathematics Teachers On Student Success, Joshua Saúl Silva

Dissertations

Purpose: The purpose of this qualitative phenomenological methodology investigation was to examine and describe rural mathematics teachers’ lived experiences on the effects of the COVID-19 global pandemic on freshman students returning to school after being online for 2 years through the lens of Bandura’s theory of self-efficacy and serves as part of a thematic dissertation with each researcher focusing on different educators in the K-12 school system.

Methodology: Through qualitative methodology utilizing one-on-one interviews of nine rural high school freshman mathematics teachers with 5 or more years of experience before, during, and after the COVID-19 global pandemic, data was analyzed …


A Classic Delphi Study: To Identify And Describe How Elementary School Teacher Leaders Create And Foster A School Culture That Supports Social-Emotional Learning, Nicole Lindemuth Apr 2024

A Classic Delphi Study: To Identify And Describe How Elementary School Teacher Leaders Create And Foster A School Culture That Supports Social-Emotional Learning, Nicole Lindemuth

Dissertations

Purpose: The purpose of this Delphi study was to identify the strategies that elementary teacher leaders use to create and foster a school culture that supports the five Collaborative for Academic, Social, and Emotional Learning (CASEL) competencies (self-awareness, social awareness, relationship skills, self-management, and responsible decision making). An additional purpose was to identify what teacher leaders perceive to be the most effective strategies for creating and fostering a school culture that supports these social and emotional learning (SEL) competencies.

Methodology: This study used the Delphi method to collect data from elementary teacher leaders serving Grades TK–6 to identify their strategies …


Perception Of Emotional Intelligence And Self Efficacy For School Business Officials At K-12 Districts, Agha Mirza Apr 2024

Perception Of Emotional Intelligence And Self Efficacy For School Business Officials At K-12 Districts, Agha Mirza

Dissertations

Purpose: The purpose of this quantitative, correlational study was to investigate the relationship between emotional intelligence and self-efficacy in Chief Business Officials (CBOs) working in School Districts in the state of California.

Methodology: The primary objective of this study was to examine the relationship between emotional intelligence and self-efficacy characteristics, employing a quantitative, correlational research design. The study involved a non-experimental approach to establish correlations between the identified variables and an explanatory design to elucidate the relationship between variables. Correlational research has been established as the most effective approach for examining correlations between phenomena and distinct population samples, which made …


District-Level Instructional Leaders’ Perceptions Of Obstacles When Implementing District-Wide Change Initiatives—A Delphi Study, Ashley Fulmer Apr 2024

District-Level Instructional Leaders’ Perceptions Of Obstacles When Implementing District-Wide Change Initiatives—A Delphi Study, Ashley Fulmer

Dissertations

Purpose: The purpose of this Delphi study was to identify what expert district-level administrative instructional leaders perceive as obstacles when implementing district-wide change initiatives to improve student achievement and well-being through a shared leadership approach, to rate the degree of importance of the identified obstacles, and to describe the most effective strategies to overcome the highest rated obstacles identified.

Methodology: This study used the Delphi methodology to collect data from expert district-level administrative instructional leaders through three rounds of survey questionnaires. The expert panel was selected through purposive, convenience, and expert nomination sampling methods. In Round 1, the expert panel …


Returning To School After A Pandemic: K-6 Education Teachers Perspectives On Low- Income Students Returning To School With Regard To Academic Achievement, Behavior, Mindset, And Social Connections, Sarah Orendorff Apr 2024

Returning To School After A Pandemic: K-6 Education Teachers Perspectives On Low- Income Students Returning To School With Regard To Academic Achievement, Behavior, Mindset, And Social Connections, Sarah Orendorff

Dissertations

Purpose: The purpose of this phenomenological study was to determine K-6 educators’ perceptions of the impact on low-income students returning to school after the trauma of a pandemic for 2 years with regard to behavior, academic achievement, mindset, and social connections.

Methodology: This qualitative study interviewed 12 K6 teachers who taught before, during, and after the pandemic in Orange County, CA. Semi-structured open ended interview questions was the main source of data collection with other sources including observations, and artifacts. Data was coded and the researcher analyzed the data for themes and patterns.

Findings: After analyzing data, codes, and themes …


The Organizational Socialization Of K–12 Classified Employees, Steven Dunlap Mar 2024

The Organizational Socialization Of K–12 Classified Employees, Steven Dunlap

Dissertations

Purpose: The purpose of this mixed methods study was to identify to what extent newly employed classified staff in K–12 school districts in Southern California experienced organizational tactics (content, context, and social) to support their socialization process during the 1st year of employment (G. R. Jones, 1986). In addition, it was the purpose of this study to identify and describe the degree to which newly employed classified staff saw these tactics as effective in supporting their socialization to their new role (role clarity, social acceptance, and task mastery).

Methodology: This study used a sequential explanatory mixed methods design to engage …


Adaptive Leadership During Times Of Great Change And Opportunity: Building Adaptive Capacity As Perceived By Community Emergency Response Team Program Managers, Ramona Gresham Mar 2024

Adaptive Leadership During Times Of Great Change And Opportunity: Building Adaptive Capacity As Perceived By Community Emergency Response Team Program Managers, Ramona Gresham

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe the strategies used by Community Emergency Response Team (CERT) program managers to build an adaptive capacity based on the five key characteristics of adaptive leadership identified by Heifetz et al. (2009).

Methodology: This phenomenological study explored the lived experiences of 1` to build an adaptive capacity. The purposeful, convenience sampling frame was used to identify 10 participants who met the study’s criteria. The semistructured, open-ended interview protocol was developed by a thematic research team of nine peers and three faculty advisors. The data collected from interviews and artifacts …


Qualitative Study: Brain Breaks In Primary School Classroom, Mandeep Biring Mar 2024

Qualitative Study: Brain Breaks In Primary School Classroom, Mandeep Biring

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to identify and describe the brain break strategies used by exemplary primary grade teachers to support student learning for each of the three different types of brain breaks (breathing breaks, movement breaks, and mental breaks). A further purpose of this study was to identify primary teachers’ perceptions of which brain break strategies are most effective to support student learning.

Methodology: A phenomenological research design was used for this study. A qualitative method was used to collect data which included conducting semistructured interviews and observations with participants to gain information related to …


Deficit-Oriented Language Use: Understanding The Effects Of Deficit-Oriented Labeling On First-Generation Students, Jeff Foulkes, Jeff Foulkes Mar 2024

Deficit-Oriented Language Use: Understanding The Effects Of Deficit-Oriented Labeling On First-Generation Students, Jeff Foulkes, Jeff Foulkes

Dissertations

Purpose: The purpose of this sequential mixed methods study was to describe how first- generation undergraduate college students perceive that deficit-oriented and strengths- based language has impacted them during their first year of study. A further purpose of this study was to identify how these students overcome the negative influences that are associated with deficit-oriented language.

Methodology: A sequential mixed methods research design was chosen to address the research questions for this study. Using a convenience sampling approach, the survey was disseminated to all first-year students in a specific program at a single university. Once the quantitative survey data were …


A Phenomenological Study On The Effectiveness Of Induction Programs To Prepare Second- And Third-Year Teachers To Meet The Needs Of All Students After The Covid-19 Pandemic, Mary Henschel Mar 2024

A Phenomenological Study On The Effectiveness Of Induction Programs To Prepare Second- And Third-Year Teachers To Meet The Needs Of All Students After The Covid-19 Pandemic, Mary Henschel

Dissertations

Purpose: The purpose of this phenomenological qualitative descriptive study was to identify and describe how second- and third-year elementary school teachers who participated in induction programs perceived the efficacy of the induction programs in preparing them to design and implement effective instructional programs to meet the needs of all students after the COVID-19 pandemic.

Methodology: This phenomenological qualitative descriptive study explored and described second- and third-year teachers participating in induction programs to learn how the induction programs support new teachers after the COVID-19 pandemic. Using convenience sampling, structured interviews were held with 12 participants from Los Angeles County to learn …


A Delphi Study To Explore Successful Implementation Of The International Baccalaureate Primary Years Programme From A Principal's Perspective, Hilary Reynolds Mar 2024

A Delphi Study To Explore Successful Implementation Of The International Baccalaureate Primary Years Programme From A Principal's Perspective, Hilary Reynolds

Dissertations

Purpose: The purpose of this Delphi study was to identify the essential elements needed to implement the International Baccalaureate Primary Years Programme (IB PYP) standards and practices from the perspective of elementary school principals who have successfully implemented the programme.

Methodology: This research study examined the essential elements needed for elementary schools as they transition to an IB PYP. This study illustrated the framework for the implementation of the study. Additionally, a description of the population, target population, and the sample used for the study was explored. The instrumentation, data collection procedures, and description of data analysis were then explained. …


Returning To School After A Pandemic: K-6 Special Education Teachers Perspectives On Students With Disabilities Returning To School In Regard To Mindset, Behavior, Social Connections, And Academic Achievement, Andrea Xenios Mar 2024

Returning To School After A Pandemic: K-6 Special Education Teachers Perspectives On Students With Disabilities Returning To School In Regard To Mindset, Behavior, Social Connections, And Academic Achievement, Andrea Xenios

Dissertations

Purpose: The purpose of this phenomenological study was to determine K-6 special education educators’ perceptions of the impact on students with disabilities returning to school after the trauma of a pandemic for 2 years with regard to behavior, academic achievement, mindset, and social connections.

Methodology: This qualitative study interviewed 10 special education teachers who taught before, during, and after the pandemic in Orange County, CA. Semi-structured open ended interview questions was the main source of data collection with other sources including observations, and artifacts. Data was coded and the researcher analyzed the data for themes and patterns.

Findings: The study …


Help Or Hindrance: Latinx College Graduates’ From Stem Majors Perceptions Of University Culture Following Vincent Tinto’S Theoretical Framework Of Student Persistence, Carmen Gonzalez, Carmen Lucia Gonzalez Mar 2024

Help Or Hindrance: Latinx College Graduates’ From Stem Majors Perceptions Of University Culture Following Vincent Tinto’S Theoretical Framework Of Student Persistence, Carmen Gonzalez, Carmen Lucia Gonzalez

Dissertations

Purpose: The purpose of this phenomenological study was to explore how Latinx college graduates who have achieved STEM degrees perceive the culture of their university and the STEM program they were enrolled in as supporting or not supporting a Latinx college student’s persistence to graduation.

Methodology: A qualitative phenomenological approach was the methodology selected for this study. This phenomenological research captured and described the lived experiences of study participants through interviews and artifacts.

Findings: The findings of this research illustrate (a) Research participants all perceived that creating relationships with STEM program faculty was important in supporting them toward degree completion, …


Barriers That Exemplary Principals Have Overcome To Increase Parent Participation At The School Site, Sandra Quintanilla Feb 2024

Barriers That Exemplary Principals Have Overcome To Increase Parent Participation At The School Site, Sandra Quintanilla

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to explore the barriers exemplary principals have overcome to increase parent involvement at their school sites. This study explored how principals develop strategies to overcome barriers impeding parent involvement. Using those strategies, principals enhance parent involvement at their school sites.

Methodology: A phenomenological qualitative study was conducted, consisting of interviews to collect data from elementary school principals who have successful parent involvement at their school sites. First, the principals were interviewed in 60 min sessions. The data collected were analyzed to understand individuals’ beliefs and motivation.

Findings: Data analysis revealed that …


Cultural Agility Competency Of Relationship Management As A Leadership Imperative: A Study Of Charter School Administrators, Monica Christensen Feb 2024

Cultural Agility Competency Of Relationship Management As A Leadership Imperative: A Study Of Charter School Administrators, Monica Christensen

Dissertations

As the United States has become more diverse, research on Culturally Responsive School Leadership strategies and practices and research on Culturally Agility competencies has expanded. While interest has continued to grow in both of these areas of focus, little was known in the intersectionality of these two areas as it relates to cultural competency within K-12 charter schools. More specifically, little was known about how charter school administrators are culturally agile when managing relationships in their organization. Purpose: The purpose of this phenomenological study was to identify and describe how charter school administrators are culturally agile when managing relationships in …


Software Developers’ Experiences With Call In The Context Of The Four Language Competencies (Reading, Writing, Listening, And Speaking) And Teacher And Learner Fit: A Qualitative Descriptive Study, Artem Kalyanov Feb 2024

Software Developers’ Experiences With Call In The Context Of The Four Language Competencies (Reading, Writing, Listening, And Speaking) And Teacher And Learner Fit: A Qualitative Descriptive Study, Artem Kalyanov

Dissertations

Purpose: The purpose of this qualitative descriptive study was to explore how CALL software developers identify and describe their experiences with developing CALL software in the context of the four language competencies: reading, writing, listening, and speaking, along with teacher and learner fit.

Findings: The analysis of the collected data revealed six key findings that shed light on the developers’ experiences. The findings related to how CALL software developers combine different language competencies; how they implement continuous testing and evaluating of key elements of the language competencies; and how they ensure the development of a CALL program that is both …


Returning To School After A Pandemic: K-12 School Mental Health Practitioners’ Perspectives Returning To School In Regard To Mindset, Behavior, Performance, And Social Connections, Viridiana Benitez Esparza Feb 2024

Returning To School After A Pandemic: K-12 School Mental Health Practitioners’ Perspectives Returning To School In Regard To Mindset, Behavior, Performance, And Social Connections, Viridiana Benitez Esparza

Dissertations

Purpose: The purpose of this phenomenological study was to determine K-12 school mental health practitioners’ perceptions of their experiences working with students following the 2-year educational/social/emotional trauma of the COVID-19 pandemic with regard to the mental health practitioners’ mindset, behavior, performance, and social connections. Methodology: The researcher conducted a phenomenological study examining particular experiences of participants to understand their perspective during a phenomenon (McMillan & Schumacher, 2006). This qualitative study interviewed 12 school mental health practitioners who served in K-12 public schools after the pandemic in Los Angeles County, California. Semi-structured interview questions were used for data collection and aligned …


Shepherds Leading The Flocks: A Qualitative Phenomenological Study Of Church Leaders Managing Church Membership During The Covid-19 Pandemic, Rbetrice Phillips Feb 2024

Shepherds Leading The Flocks: A Qualitative Phenomenological Study Of Church Leaders Managing Church Membership During The Covid-19 Pandemic, Rbetrice Phillips

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe experiences of church leaders adapting the Scarneo (2019) intrapersonal and interpersonal socioecological influences while managing membership during the COVID-19 Pandemic.

Methodology: This study used a qualitative phenomenological approach with a socioecological justification with open-ended interview questions investigating the lived experiences of the participants. This study aimed to gather data from sample size 10 church leaders in Los Angeles County, California plus a snowball sampling of referred church leaders who managed during COVID-19. In this study, the collection of narratives through semi-structured interviews provided the data which was analyzed …


Using Personal Power To Overcome Self-Sabotage, Kelli Jakubik Feb 2024

Using Personal Power To Overcome Self-Sabotage, Kelli Jakubik

Dissertations

Purpose: The purpose of this sequential, explanatory mixed methods study was to identify and describe personal power tactics that California female school superintendents employ to overcome the four identified self-sabotaging behaviors from the self-sabotaging framework adapted from Lerner (2012) and Ryder and Briles (2003). Methodology: This sequential, explanatory mixed methods study identified and described the power tactics that eight female superintendents in a Southern California public school used to overcome the top four self-sabotaging behaviors: thinking too small, fear and worrying, holding back, and not taking time for reflection. Purposeful and convenience sampling was used to identify the participants. The …


The Use Of Personal Disruption Strategies By Female Executives In The Property Management Industry For Career Advancement, Lorri Oliver Feb 2024

The Use Of Personal Disruption Strategies By Female Executives In The Property Management Industry For Career Advancement, Lorri Oliver

Dissertations

Purpose: This explanatory mixed-method study aimed to identify and describe the perceived impact of Johnson and Mohr’s (2019) five disruptive career skills on female property managers’ advancement to executive leadership positions.

Methodology: This mixed method study identified and described the impact of the disruptive behaviors of eight female executives in the property management industry across the United States. The researcher gained a transparent view of female property management executives using quantitative and qualitative research methods.

Findings: Females who challenge and influence authority are more likely to challenge authority figures by providing indisputable facts and using influence tactics. Females are typically …


Phenomenological Study On Adaptive Leadership During Times Of Great Change And Opportunity As Perceived By California Public School Superintendents In Los Angeles County School Districts, Darrin Deknikker Feb 2024

Phenomenological Study On Adaptive Leadership During Times Of Great Change And Opportunity As Perceived By California Public School Superintendents In Los Angeles County School Districts, Darrin Deknikker

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe strategies used by superintendents of California public school districts in Los Angeles County to build an adaptive capacity based on the five key characteristics of adaptive leadership by Heifetz et al. (2009).

Methodology: This phenomenological study explored the lived experiences of superintendents serving in public school districts in Los Angeles County. Purposeful, convenience sampling was used to identify 10 participants who met the study’s criteria. The semi-structured, open-ended interview protocol was developed by a thematic research team of nine peer researchers and three faculty advisors. Data collected from …


Life After Emancipation: A Phenomenological Study Of Emancipated Foster Youth And Their Lived Experiences, Felecia Gray Feb 2024

Life After Emancipation: A Phenomenological Study Of Emancipated Foster Youth And Their Lived Experiences, Felecia Gray

Dissertations

Purpose: The purpose of the current phenomenological study was to identify and describe the perceptions of emancipated foster youth (EFY) regarding the factors that have impacted their successful transition into adulthood. The secondary purpose of this study was to describe the measures EFY considers essential for a successful transition from foster care to independent living.

Methodology: This qualitative study identified and described the lived experiences of 12 emancipated foster youth from Los Angeles County, California. Respondents were purposively chosen based on specific criteria. Data were collected, and themes were formed with regard to five characteristics of the emerging adulthood theoretical …


Personal Disruption Strategies Used By Latina Superintendents For Career Advancement, Dina Hernandez Feb 2024

Personal Disruption Strategies Used By Latina Superintendents For Career Advancement, Dina Hernandez

Dissertations

Purpose: The purpose of this explanatory mixed methods study was to identify and describe the perceived impact of Johnson and Mohr’s (2013) five disruptive career skills on Latina superintendents’ advancement to an executive leadership position.

Methodology: Using an explanatory mixed methods approach, this research studied the experiences of eight Latina superintendents in California. Data was gathered through a combination of quantitative surveys and qualitative interviews. Quantitative data involved collecting responses and calculating mean scores, while qualitative data was gathered through semi structured interviews. Combining quantitative and qualitative data allowed for an in-depth evaluation and the development of themes from survey …