Digital Commons Network^™

Impact Of Organizational Structure On Community Engagement Outcomes, Christy Arrazattee

School of Education Doctoral Projects - Higher Education

Community engagement has been embedded into higher education institutions since the early 1990s, yet scholars and practitioners still debate if there is an ideal reporting structure for coordinating offices (Jacoby, 2014). This study involved a quantitative analysis of 72 institutions who submitted information to the National Inventory of Institutional Infrastructure for Community Engagement survey (NI³CE – pronounced “nice”) between 2017 and 2020. Institutions were categorized by organizational structure (centralized vs. decentralized) and by reporting line (Academic Affairs, Student Affairs, Joint Academic Affairs/ Student Affairs, Outreach, and decentralized). Using the NI³CE inventory and scoring system, points were awarded to institutions based …

I’M Not That Needy: Black Students’ Perceptions Of Food Assistance And The Impact Of Self-Categorization On Campus Food Pantry Utilization, Catherine M. Jermany

School of Education Doctoral Projects - Higher Education

The purpose of this qualitative study was to identify which student groups Black students perceive as needing food assistance, to explore how Black students’ perceptions of students in need impacts their decision to utilize the on-campus food pantry at California State University, Dominguez Hills (CSUDH), and to identify the circumstances that influence Black students’ self-categorization. Nine, Black-identified students enrolled at CSUDH participated in semi-structured interviews that were transcribed and coded using a grounded theory approach. Results of the study revealed that Black students generally perceived low-income students, unemployed or overemployed students, students experiencing food insecurity, and students with non-traditional housing …

Disability Disclosure And Academic Advising: Factors That Influence Disability Disclosure To An Academic Advisor, Autumn Grant

School of Education Doctoral Projects - Higher Education

The National Center for Education Statistics revealed that in 2015-2016, 19.4% of undergraduate students reported having a disability. Further data convey that students with disabilities have lower graduation and retention rates than their non-disabled peers. Academic advising has a long-standing linkage to retention and success; however, academic advisors frequently feel that they are in a better place to support students with disabilities if they understand the impact of the disability on academic life. Existing literature focuses on factors that influence students to disclose a disability to obtain reasonable accommodations from an institution's disability/accessibility office and disclosure to faculty members. This …

A Guided Orientation Process For Online Adult Learners, Shana L. Palla

School of Education Doctoral Projects - Higher Education

To the MS in Applied Statistics, Analytics & Data Science program at the University of Kansas, the orientation process, between accepting an offer of admission and starting the first day of classes, takes approximately 7 steps. Students to this program, typically online non-traditional working professionals, were sent an email with directions on how to complete the steps, and the students self-guided their way through the process using the email. The steps must be completed in a specific order and some steps require overnight processing before the next step can be initiated. When students were unable to complete the process on …

Parental Engagement In The Transition To College, Casey M. Henceroth

School of Education Doctoral Projects - Higher Education

Increased parental involvement with children in college has been attributed to rising higher education costs, an increase in technology usage and communication, a generational shift in parenting style with increased closeness and involvement at the primary and secondary education levels, and the growing number of college students whose parents attended college. Some higher education professionals are concerned this increased parental engagement has a negative impact on college student growth and maturity, while others see benefits to students from a developmental standpoint. While there has been increased scholarly attention over the previous two decades about the growing involvement of parents on …

Faculty Job Satisfaction Related To Online Course Design, April Marie Hixson

School of Education Doctoral Projects - Higher Education

Online education has expanded and evolved slowly through the decades, but the COVID-19 pandemic of 2020-2021 put online education at the forefront of teaching and learning worldwide and sped up the design and delivery of online courses. This study sought to examine faculty attitudes and opinions (amid a global pandemic) toward online course design that may affect their job satisfaction levels. Specifically, it explored factors that could inhibit or contribute to faculty job satisfaction during their engagement in online instructional design. Further, the study was designed to gain an understanding of how pedagogical and technological changes influence the degree of …

Impressions Of Viability: How Current Enrollment Management Personnel And Former Students Perceive The Implementation Of A Chatbot Focused On Student Financial Communication, Courtney Robinson

School of Education Doctoral Projects - Higher Education

The increasingly competitive modern higher educational environment has forced student services professionals to increase focus on recruitment and retention, which corresponds with an expanding body of scholarly literature and research on retention practices (Moore, Hossler, Ziskin, & Wakhungu, 2008). These large-scale recruitment and retention goals coincide with significant declines in state and federal funding, leaving many financially-limited institutions struggling to balance higher expectations and declining resources. Oftentimes, institutions seek out technological platforms that streamline the workload, while remaining cognizant that selected platforms must appeal to the current student population, the technologically-savvy Generation Z (Castillo, 2018; Stillman & Stillman, 2017).

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