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St. Catherine University

Master of Arts in Organizational Leadership Theses

Theses/Dissertations

2011

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The Creation Of An Inclusive Culture: A Case Study Of The Midwestern Region Of A Large Retail Banking Organization, Katherine T. Sherlock Dec 2011

The Creation Of An Inclusive Culture: A Case Study Of The Midwestern Region Of A Large Retail Banking Organization, Katherine T. Sherlock

Master of Arts in Organizational Leadership Theses

Through a case study of the Midwestern region of a large retail banking organization, this thesis set out to explore how the organization has worked to create an inclusive culture, as well as the associated challenges, measurement opportunities and outcomes of those activities. Though this case study focused on these efforts across the Midwestern region, the organization itself is one ofAmerica’s largest financial institutions and employs over 275,000 team members. A comprehensive literature review, conceptual and relational content analyses of the organization’s website, and interviews with seven leaders from the region were used in this research.

The results of this …


Exit Strategies For "Leaving Well", Patricia J. Mcdonald Jan 2011

Exit Strategies For "Leaving Well", Patricia J. Mcdonald

Master of Arts in Organizational Leadership Theses

The purpose of this research is to expand the current body of

knowledge related to exit strategies employed by ethical, enduring

leaders as they prepare to exit their current posts. This is

accomplished by using the following resources:

 Scholarly literature review covering voluntary terminations,

quitting and leadership

 In-depth interviews with exited leaders

 In-depth interviews with Human Resources professionals from

companies the leaders exited

The common, emerging themes have been analyzed and provide the

basis for building an effective exit strategy framework; that positions

leaders to leave an organization as good or better than they found it,

prepares …


Employer Use Of Facebook As A Tool In Pre-Employment Screening Of Applicants: Benefits And Ethical, Legal, And Privacy Implications, Beth E.H. Lory Jan 2011

Employer Use Of Facebook As A Tool In Pre-Employment Screening Of Applicants: Benefits And Ethical, Legal, And Privacy Implications, Beth E.H. Lory

Master of Arts in Organizational Leadership Theses

The social networking Web site, Facebook, allows users to publish personal information to communicate and interact with others. Because of its online accessibility, Facebook has unintentionally provided a gateway for employers who are hiring to use as a tool in the applicant pre-employment screening process of applicants. This practice can introduce legal, ethical, and privacy implications. No laws in Minnesota currently govern employers’ use of Facebook relative to this practice. Using Facebook as a tool in the pre-employment screening of applicants can offer employers a fast and efficient way to get information about prospective employees that could preempt negligent hiring …


Running Up The Curve: Adult Learning Styles And Employee Onboarding, Jolynn M. Nelson Jan 2011

Running Up The Curve: Adult Learning Styles And Employee Onboarding, Jolynn M. Nelson

Master of Arts in Organizational Leadership Theses

The purpose of this research was to increase the effectiveness of technical employee onboarding by understanding the role learning style training could play in onboarding. The research included a review of available literature on adult learning styles, including a specific review of the adult learning styles of technical students, as well as a survey and face-to-face interviews with training and development (T&D) personnel. Both the web survey and interview results showed that despite interest and recognition of the role of learning styles in education, the training community is for a variety of reasons not ready to update onboarding curricula with …


Successful Boundary Management Strategies For Optimal Fit And Minimal Role Strain, Brianne K. Sampson Jan 2011

Successful Boundary Management Strategies For Optimal Fit And Minimal Role Strain, Brianne K. Sampson

Master of Arts in Organizational Leadership Theses

This study investigated successful individual strategies for creating optimal fit and minimal role strain between work and non-work spheres through boundary work, specifically in regards to identification on the integration-segmentation continuum (Nippert-Eng, 2006). This research extends the work of Kreiner, Hollensbe, and Sheep (2009). Survey and interview with nine individuals identified as highly skilled in boundary work revealed eleven successful strategies and five key observations, many of which were interconnected. The vast majority of interviewees identified with the integration end of the continuum. Change in strategy over the life course was evident, but change in integration-segmentation preference identification over the …


Blind Spots In Corporate Evolution: The 21st Century Organizational Assessment, Christine Capra Jan 2011

Blind Spots In Corporate Evolution: The 21st Century Organizational Assessment, Christine Capra

Master of Arts in Organizational Leadership Theses

Continued increases in complexity, interconnectedness and flux due to technology and globalization mean that almost everything is changing. Given such upheaval, key characteristics necessary for business success have evolved dramatically over recent decades and those emerging characteristics will continue to increase in importance. Yet in spite of the thinkers, gurus and media heralding massive and profound change for over two decades, many businesses seem to be slow in embracing the implications for their own organizations, at a time when being slow to change in and of itself would seem to be a core weakness in this new epoch. Why is …


How Leaders Leverage Life Cycle Assessment (Lca) Data: A Guide For The North American Residential Window Industry, Annie Perkins Jan 2011

How Leaders Leverage Life Cycle Assessment (Lca) Data: A Guide For The North American Residential Window Industry, Annie Perkins

Master of Arts in Organizational Leadership Theses

This research studied ways in which leaders leverage Life Cycle Assessment (LCA) data, specifically as it relates to the North American residential window industry. Multiple segment groups ranging from NGOs to manufacturers were interviewed to ensure thorough cross sections of experts were polled. Such comprehensive sampling lends credence to the final recommendations.

The results revealed reoccurring themes which identify the most common uses of LCA data. Internal and external benefits range from material selection, environmental benchmarking and communications to global market access and policy development, all of which ultimately improve transparency and profitability while reducing environmental impacts


The Employee As The Customer: Leading The Development Of Services By Utilizing Marketing Management Practices, Stephanie Anne Gieseke Jan 2011

The Employee As The Customer: Leading The Development Of Services By Utilizing Marketing Management Practices, Stephanie Anne Gieseke

Master of Arts in Organizational Leadership Theses

No abstract provided.