Digital Commons Network^™

U.S. Call Center Industry Report 2004 National Benchmarking Report Strategy, Hr Practices & Performance, Rosemary Batt, Virginia Doellgast, Hyunji Kwon

Virginia Doellgast

No abstract provided.

[Review Of The Book Growth With Equity], Gary S. Fields

Gary S Fields

[Excerpt] This book, by three nationally respected researchers in the Brookings Institution's Center on Economic Progress and Employment, addresses two problems facing the American economy: anemic productivity improvement and consequent slow economic growth, and growing income inequality. Contrary to their distinguished predecessor at Brookings, the late Arthur Okun, who maintained in a widely cited 1975 book that the twin goals of growth and more equal distribution of income conflict with each other (Arthur M. Okun, Equality and Efficiency: the Big Tradeoff [Washington, D.C.: Brookings Institution, 1975]), Baily, Burtless, and Litan argue—correctly, I believe—that growth and equality are compatible goals. "Unless …

A Human Resource Perspective On Implementing The Ada, Susanne M. Bruyere

Susanne Bruyère

This brochure is one of a series on human resources practices and workplace accommodations for persons with disabilities edited by Susanne M. Bruyère, Ph.D., CRC, Director, Employment and Disability Institute, Cornell University ILR School. This brochure was written by Susanne Bruyère in July, 2001. It was further updated in 2011 by Beth Reiter, an independent legal consultant, Ithaca, N.Y., with assistance from Sara Furguson, a Cornell University Employment and Disability Institute student research assistant.

The Impact Of Business Size On Employer Response, Susanne M. Bruyere Dr., William Erickson, Sara Vanlooy

Susanne Bruyère

More than 10 years have passed since the employment provisions of the Americans with Disabilities Act of 1990 (ADA) came into effect for employers of 15 or more employees. Americans with disabilities continue to be more unemployed and underemployed than their nondisabled peers. Small businesses, with fewer than 500 employees, continue to be the most rapidly growing part of our national economy and therefore a potential source of employment for American job seekers with disabilities. A Cornell University survey of human resource professionals examined how employers of different sizes are complying with the ADA. The authors point to needed ADA …

Mega-Cases, Diversity, And The Elusive Goal Of Workplace Reform, Nancy Levit

Nancy Levit

Employment discrimination class action suits are part of a new wave of structural reform litigation. Like their predecessors - the school desegregation cases in the 1950s, the housing and voting inequalities cases in the 1960s, prison conditions suits in the 1970s, and environmental lawsuits since then - these are systemic challenges to major institutions affecting large segments of the public. This article explores the effectiveness of various employment discrimination remedies in reforming workplace cultures, promoting corporate accountability, and implementing real diversity.

Reviewing the architecture and aftermath of consent decrees in five major employment discrimination cases - the cases against Shoney's, …

Innovazione E Occupazione, Mario Pianta

Mario Pianta

No abstract provided.

Innovation And Employment, Mario Pianta

Mario Pianta

The relationship between innovation and employment is a complex one and has long been a topical issue in economic theory. Moving from the classical question ‘‘does technology create or destroy jobs?’’ recent research has investigated the impact of different types of innovation and the structural and institutional factors affecting the quantity of employment change. Quality aspects have received increasing attention, with questions of ‘‘what type of jobs are created or destroyed by innovation?’’ This line of research has asked, ‘‘how does the composition of skills change’’ and ‘‘how does the wage structure change,’’ leading to a large literature on skill …

The Impact Of Innovation On Jobs, Skills And Wages, Mario Pianta

Mario Pianta

Unemployment, skill polarisation and growing wage inequality are major problems in advanced countries. Technological change - in particular the emergence of Information and Communication Technologies (ICTs) - has often been called into question as a factor in such labour market developments. This article investigates the impact innovation has on jobs, skills and wages, discussing the concepts for analysis, reviewing the evidence of major studies and providing recent empirical evidence for European countries.

An Exploratory Resource Allocation Model For Implementing Supported Employment Services, Philip S. Hall, John J. Wheeler

John J. Wheeler