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Riding Waves Of Liturgical Change, Vaughan S. Roberts Aug 2005

Riding Waves Of Liturgical Change, Vaughan S. Roberts

Vaughan S Roberts

Following publication of ‘Water as an implicit metaphor for organizational change within the Church’ (2002), I was asked to present those ideas at a conference on ministerial leadership and then invited the following year to offer thoughts about the implications of this approach for practical church ministry. These further reflections were published as this chapter in 'How to be a Creative Church Leader'.


Existing Knowledge, Knowledge Creation Capability, And The Rate Of New Product Introduction In High-Technology Firms, Ken G. Smith, Christopher J. Collins, Kevin D. Clark Dec 2004

Existing Knowledge, Knowledge Creation Capability, And The Rate Of New Product Introduction In High-Technology Firms, Ken G. Smith, Christopher J. Collins, Kevin D. Clark

Christopher J Collins

[Excerpt] A field study of top management teams and knowledge workers from 72 technology firms demonstrated that the rate of new product and service introduction was a function of organization members' ability to combine and exchange knowledge. We tested the following as bases of that ability: the existing knowledge of employees (their education levels and functional heterogeneity), knowledge from member ego networks (number of direct contacts and strength of ties), and organizational climates for risk taking and teamwork.


Innovation And Employment, Mario Pianta Dec 2004

Innovation And Employment, Mario Pianta

Mario Pianta

The relationship between innovation and employment is a complex one and has long been a topical issue in economic theory. Moving from the classical question ‘‘does technology create or destroy jobs?’’ recent research has investigated the impact of different types of innovation and the structural and institutional factors affecting the quantity of employment change. Quality aspects have received increasing attention, with questions of ‘‘what type of jobs are created or destroyed by innovation?’’ This line of research has asked, ‘‘how does the composition of skills change’’ and ‘‘how does the wage structure change,’’ leading to a large literature on skill …


Service Quality From The Other Side: Information Systems Management At Duquesne Light, Pratyush Bharati, Daniel Berg Dec 2004

Service Quality From The Other Side: Information Systems Management At Duquesne Light, Pratyush Bharati, Daniel Berg

Pratyush Bharati

No abstract provided.