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Cross-Sectional Assessment Of Safety Culture Perceptions And Safety Behavior In Collegiate Aviation Programs In The United States, Daniel Kwasi Adjekum, Julius Keller, Micah Walala, John P. Young, Cody Christensen, Randal J. Demik, Gary J. Northam
Cross-Sectional Assessment Of Safety Culture Perceptions And Safety Behavior In Collegiate Aviation Programs In The United States, Daniel Kwasi Adjekum, Julius Keller, Micah Walala, John P. Young, Cody Christensen, Randal J. Demik, Gary J. Northam
Aviation Technology Faculty and Staff Publications
A cross-sectional quasi- mixed-method approach was used to determine the relationships between safety culture perceptions and safety reporting behavior among flight students with and without certified flight instructor (CFI) ratings. Respondents (n=259) were recruited from five collegiate aviation programs in the US and took part in the study. Survey Items adopted from the Collegiate Aviation Perception of Safety Culture Assessment Survey (CAPSCAS) were validated using factor analysis analyzed for reliability before use in the study. Researchers sought to find out if the safety reporting behavior (reporting frequency) of respondents could be predicted from their safety culture perceptions. Pearson’s …
Development Of A Model Of Airline Consumer Satisfaction, Erin E. Bowen, Brent D. Bowen, Dean E. Headley
Development Of A Model Of Airline Consumer Satisfaction, Erin E. Bowen, Brent D. Bowen, Dean E. Headley
Aviation Technology Faculty and Staff Publications
Previous research on perceptions, satisfaction, and attitudes regarding the major commercial air carriers in the United States has provided little more than an interesting descriptive “snapshot” of the average air traveler. Building upon 20 years of work with the National Airline Quality Rating, the present study attempts to move beyond basic descriptive information of air travelers to identify attitudinal patterns and relationships in the way consumers at varying levels of travel frequency view the commercial air industry. Development of such a model allows key players the ability to improve their understanding of the prime drivers and perceptions of passenger behavior. …