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Organizational Challenges: The Impact Of Role Clarity On Burnout In A Technology Division, Jessica Arriaza Jun 2024

Organizational Challenges: The Impact Of Role Clarity On Burnout In A Technology Division, Jessica Arriaza

The Scholarship Without Borders Journal

Organizations grapple with significant challenges such as burnout, turnover, and low job satisfaction. Studies indicate that emotional exhaustion, influenced by job demands and available resources, significantly impacts job performance positively or negatively. This quantitative study uses secondary data from the Work, Family, and Health Study to investigate the relationship between role clarity and burnout within Tomo, the technology division of a Fortune 500 company in the United States. The findings reveal a significant inverse correlation between role clarity and burnout, with participants reporting "Never" experiencing burnout more likely to have well-defined roles. Supported by chi-square and linear regression analyses, these …


Closing The Gap: A Literature Review Of Gender Disparities In Higher Education, Morgan Purdy Jun 2024

Closing The Gap: A Literature Review Of Gender Disparities In Higher Education, Morgan Purdy

Pepperdine Journal of Communication Research

No abstract provided.


Triumphs In Leadership: Exploring The Positive Power Of Appreciative Inquiry, Emotional Intelligence, And Social Constructivism Among Successful Lebanese Women Leaders In Higher Education, Lina Safa Mar 2024

Triumphs In Leadership: Exploring The Positive Power Of Appreciative Inquiry, Emotional Intelligence, And Social Constructivism Among Successful Lebanese Women Leaders In Higher Education, Lina Safa

Education Division Scholarship

This qualitative study investigates the success strategies of Lebanese women leaders in higher education, a sector where they have historically faced underrepresentation. It examines the evolution of women’s roles in this field, highlighting the progress and ongoing challenges related to gender biases and societal constraints in Lebanon. The research employs a phenomenological approach to explore the lived experiences of these leaders, focusing on how they navigate cultural norms and societal expectations. Theoretical frameworks like appreciative inquiry, emotional intelligence, and social constructivism are used to analyze their transformative potential within Middle Eastern patriarchal structures. This study aims to inform policies and …


Realizing The Sustainability Of Portfolio Assessment In Second-Language Writing, Pauline Mak, Kevin M. Wong Mar 2024

Realizing The Sustainability Of Portfolio Assessment In Second-Language Writing, Pauline Mak, Kevin M. Wong

Education Division Scholarship

Portfolio assessment, as an alternative writing assessment approach, has received growing attention in the past few decades. Although the benefits of portfolio assessment are well validated, there is a dearth of empirical research on how portfolio assessment can be sustained over time and the support teachers need to sustain portfolio assessment practice in their teaching contexts. To fill this significant void, the present study examines the influences that contribute to the sustainability of portfolio assessment in second-language writing. Drawing on data from interviews with the principal, English department chair and four English teachers from one elementary school in Hong Kong, …


Examining The Experiences Of Dei Practitioners: A Look At The Racial Disparity In Policing Of Black People And The Subsequent Need For Adaptive Leadership, Lashawn Taylor Jan 2024

Examining The Experiences Of Dei Practitioners: A Look At The Racial Disparity In Policing Of Black People And The Subsequent Need For Adaptive Leadership, Lashawn Taylor

Theses and Dissertations

For centuries, Black people in the U.S. have had to navigate structural and institutional racism. This is especially true for the system of policing, which evolved from pre-emancipation slave patrols. Though law enforcement agencies have made strides in the past 160 years, Black people continue to be targeted and killed by police at a disproportionate rate. Evidence shows that DEI training initiatives within policing often fail to reduce this racial disparity that exists in policing. Yet, improved training outcomes surrounding racial relations continues to be a priority. The purpose of this qualitative, phenomenological study was to examine the experiences of …


From Command Posts To Corporations: Applying United States Marine Corps Leadership Development To Corporate Organization Development, Paul D. Gowin Jan 2024

From Command Posts To Corporations: Applying United States Marine Corps Leadership Development To Corporate Organization Development, Paul D. Gowin

Theses and Dissertations

This research investigates the applicability of the United States Marine Corps (USMC) leadership development (LD) to corporate organizational development (OD). Despite significant investment in LD, many corporate programs do not meet expectations, highlighting the need for effective models. The USMC LD approach, emphasizing personal and subordinate leadership skills development, mission accomplishment, and team welfare, presents a unique model for exploration. This study examines the integration of USMC leadership components-traits, principles, and core values-into corporate leadership roles and evaluates the perception of USMC veterans on their applicability in corporate settings. The research employs a mixed-methods approach, combining quantitative surveys of 125 …


Building Resilience, Navigating Crises Since 2019: A Phenomenological Study Of Leadership Factors Influencing Retail Business Owners In Lebanon, Mira Fadel Jan 2024

Building Resilience, Navigating Crises Since 2019: A Phenomenological Study Of Leadership Factors Influencing Retail Business Owners In Lebanon, Mira Fadel

Theses and Dissertations

The Lebanese population and culture are recognized for their resilience when facing adversity withstanding events such as the Lebanese Civil War, and multiple country invasions. The purpose of this study was to explore the lived experiences of retail business owners from different geographical regions and retail types in Lebanon and to identify the leadership factors that kept them resilient while navigating the compounding crises since 2019. The leadership factors included leadership styles, strategies, and agility. The conceptual framework encompassed all leadership factors, the retail industry, cultural context, and resilience. Data for this hermeneutic phenomenology was collected through semi-structured interviews followed …


Examining The Role Of Cultural Capital In Access And Equity For Female C-Stem Learners Of Color, Tiffany L. Wright Jan 2024

Examining The Role Of Cultural Capital In Access And Equity For Female C-Stem Learners Of Color, Tiffany L. Wright

Theses and Dissertations

This study aimed to examine the impact of cultural capital (Bourdieu, 1973; Bourdieu & Passeron, 1977) on the access and equity of C-STEM learners of color under the following four tenets of Yosso’s (2005) Community Cultural Wealth model: aspirational, familial, social, and navigational capital. A theoretical framework of Critical Race Theory (CRT; Crenshaw, 1988) was utilized to frame the study. Research questions explore the impacts of cultural capital upon the perceived access and equity of female C-STEM learners. Qualitative methodology guided the study under the integrated approach of Quantitative Ethnography (QE) which examines qualitative data with the support of statistical …


Leadership In Social Service Non-Profit Organizations: An Interpreative Phenomenlogical Analysis Of Executive Leadership High Attrition Levels And Proposals For Change, Stephanie Fredericka Wanza Jan 2024

Leadership In Social Service Non-Profit Organizations: An Interpreative Phenomenlogical Analysis Of Executive Leadership High Attrition Levels And Proposals For Change, Stephanie Fredericka Wanza

Theses and Dissertations

The purpose of this study is to address how leaders who are employed at non-profit organizations can utilize change management frameworks, leadership style, strategic planning and organizational best practices to reduce attrition levels at their organizations. The focus of this study is three-fold: a) to understand why high attrition takes place at non-profits; identify what change model/s, types of leadership styles and best practices can be effective in reducing leader attrition, b) explore the development of a leadership framework by understanding how to manage change at nonprofits through the Carnall (1986), Shields (1999) and Cummings and Worley (2009) change management …


Development Of Leader Voice And Leader Silence Scales: How And Why Leaders Choose To Remain Silent Or Speak Up During Situations Of Workplace Aggression, Katherine L. Dickins Jan 2024

Development Of Leader Voice And Leader Silence Scales: How And Why Leaders Choose To Remain Silent Or Speak Up During Situations Of Workplace Aggression, Katherine L. Dickins

Theses and Dissertations

This study aimed to investigate the factors that drive leaders to speak up or remain silent when witnessing workplace aggression and to develop scales to measure leader voice and leader silence. While research on employee voice and silence exists, leader voice and silence need more theoretical development. I used an exploratory sequential mixed-method design to address these gaps. Subjects: Study one included 26 graduate management students and 35 leaders across multiple industries in the United States who witnessed workplace aggression in their unit. Study 2 included 345 people who supervised others at work. Instruments: Seven open-ended questions asking respondents to …


The Benefits Of Voluntary Disorienting Dilemmas For A Transformational Life: A Grounded Theory Study In Transformational Learning, Rebecca Bamberger Jan 2024

The Benefits Of Voluntary Disorienting Dilemmas For A Transformational Life: A Grounded Theory Study In Transformational Learning, Rebecca Bamberger

Theses and Dissertations

Being uncomfortable by choice as a means of personal growth has been touted for hundreds of years among scholars, philosophers, religious leaders, modern pop culture icons, and more. Yet, research pertaining to the benefits of being uncomfortable by choice is sparse. This qualitative, grounded theory study addressed the first step of transformational learning: the disorienting dilemma. Seventy participants located in America participated in extensive interviews to answer this study’s research question, “what if any, are the benefits of voluntary disorienting dilemmas?” Additional research questions, “what is the meaning(s) of voluntary disorienting dilemmas?” and “would subjects repeat their voluntary disorienting dilemmas …


Psychological Safety During The Covid-19 Pandemic Restrictions-A U.S. Healthcare Context, Mary Jean Brown Jan 2024

Psychological Safety During The Covid-19 Pandemic Restrictions-A U.S. Healthcare Context, Mary Jean Brown

Theses and Dissertations

The pandemic forced many employees to transition to remote work, leading to concerns about the economic impact and inequities between remote and on-site workers. The shift to remote work has raised psychological safety issues, work-life balance, and employee engagement. The virtual workspace created during the pandemic has highlighted communication challenges, interpersonal dynamics, and maintaining boundaries between work and personal life. Through a quantitative approach, this study explored changes in perceived psychological safety, its relation to the psychosocial impact of COVID-19, and demographic factors, offering the opportunity to gain insights into this unprecedented experience during a global pandemic. Findings showed that …


Leadership, Service, And Wicked Problems: Impact Of War, Lack Of Funding, And Covid-19 In Service Of Those With Fewer Opportunities, Ruth V. Akumbu Jul 2023

Leadership, Service, And Wicked Problems: Impact Of War, Lack Of Funding, And Covid-19 In Service Of Those With Fewer Opportunities, Ruth V. Akumbu

The Scholarship Without Borders Journal

As the world and organizations struggled to overcome the challenges created by the COVID-19 pandemic, I, the Founder and CEO of Plant A Seed, also known as Plant a Seed Africa, used this chaotic period to assess and address issues facing the organization. Multiple challenges are addressed, including the pandemic, financial, political, and leadership. I created a new leadership strategy that switches between pacesetting, visionary, and transformational leadership styles. The new organizational change model will use the 5-F or Plant A Seed 5-F model.


Leadership Strategies For Building High-Performing Faculty Teams In Technology-Focused Higher Education Departments, Liz Hollerman Jan 2023

Leadership Strategies For Building High-Performing Faculty Teams In Technology-Focused Higher Education Departments, Liz Hollerman

Theses and Dissertations

This study explored the leadership strategies academic leaders of technology departments in higher education may use to build high-performing faculty teams. The objective of the study was to discover the most effective ways for fostering faculty ingenuity in curriculum reform for a technology-focused program. In addition, the literature review presents The Five Practices of Exemplary Leadership by Kouzes and Posner (2019) as the theoretical basis for this study. Literature uncovered thirteen effective leadership elements for building high-performing teams (Friedman, 2021; Katzenbach & Smith, 2005). The research subquestions for this qualitative study were organized around Kouzes and Posner's model of leadership. …


Transformational Leadership Strategies In U.S. Public Universities, Jason C. Hardman Jan 2023

Transformational Leadership Strategies In U.S. Public Universities, Jason C. Hardman

Theses and Dissertations

This qualitative study explores the transformational leadership strategies used by university leaders to transform their respective institutions of higher education in the post-pandemic era. The study builds on Bass's (1985a) transformational leadership model, and the guiding research question is, "What transformational leadership strategies do university leaders use to transform university environments?" The study utilizes a narrative inquiry approach to collect and analyze data from publicly available and accessible sources. The data analysis highlights four themes of transformational leadership practices, including idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. The findings reveal that transformational leaders exhibit high moral standards, personal …


Recovery At Work: Seeking Relief From Toxic Workplace Behavior Through The Adult Children Of Alcoholics And Dysfunctional Families Model, Matthew D. Devandry Jan 2023

Recovery At Work: Seeking Relief From Toxic Workplace Behavior Through The Adult Children Of Alcoholics And Dysfunctional Families Model, Matthew D. Devandry

Theses and Dissertations

The present study investigated whether the Adult Children of Alcoholics and Dysfunctional Families (ACA) 12-step recovery model might be relevant to reducing toxic workplace behavior. Seventeen participants in the ACA program were interviewed to answer what changes in work-life are experienced by those who have worked in the ACA program and what components of ACA do practitioners believe have been most influential in their work-life changes? Interviewees reported experiencing positive results in their work lives, categorized by internal, philosophical changes, changes in behavior regarding interpersonal issues, changes in behavior regarding issues of self, and changes in overall outcome. These findings …


Successfully Transitioning Executives During Times Of Multidimensional Change: A Delphi Study Examining Organizational Practices In Large Hospital Systems, Lilicia Bailey Jan 2023

Successfully Transitioning Executives During Times Of Multidimensional Change: A Delphi Study Examining Organizational Practices In Large Hospital Systems, Lilicia Bailey

Theses and Dissertations

Healthcare is the fastest growing industry in the United States and globally. Economists forecast that as the population grows and life expectancy increases, the healthcare sector will continue expanding to meet consumer needs domestically and globally. Population aging and the emergence of global pandemics has substantially increased the demand for healthcare services and has created volatile, complex, uncertain, and ambiguous conditions that ignite social, economic, and workforce shifts within and outside the organization. While these factors require growth and agility within healthcare organizations, high turnover in the healthcare workforce threatens these organizations’ ability to effectively fulfill their mission. The high …


Shifting Institutional Paradigms To Ignite Organizational Equity Amongst African American Professionals, Michael Fountain Jan 2023

Shifting Institutional Paradigms To Ignite Organizational Equity Amongst African American Professionals, Michael Fountain

Theses and Dissertations

African Americans can become discontented with their jobs and even consider resigning due to workplace anxiety. This quantitative study among African American business professionals in the U.S. highlighted the critical factors that foster positive working environments and organizational equity for African American professionals. The researcher focused on increasing an organization's effectiveness through managing diversity, allowing employees to feel inclusivity, and being part of a team. As a result, there will be happier, satisfied, and committed workers, thereby increasing the level of knowledge in the workforce while reducing expenses. This study analyzed conflict management, cultural diversity, marginalized employee emotions, teamwork, and …


A Qualitative Analysis Of Beliefs Related To Gender Equality In The Church Of Christ, Timothy J. Priestley Jan 2023

A Qualitative Analysis Of Beliefs Related To Gender Equality In The Church Of Christ, Timothy J. Priestley

Theses and Dissertations

In recent years, American Christian churches, including the Church of Christ, have grappled with the role of women in their congregations. As women have gained legal rights, expanded social roles, and access to leadership, certain churches, including the Church of Christ, have lagged in adapting to these changes. This study aims to understand the organizational change process within these churches, exploring why belief systems can be slow to change and how some congregations have successfully transitioned from a complementarian to an egalitarian stance related to women's leadership roles. The research employs a contextual lens, considering how human psychology influences beliefs …


A Global Perspective On Mindfulness-Based Interventions In Schools, Rebecca H. Laff Jan 2023

A Global Perspective On Mindfulness-Based Interventions In Schools, Rebecca H. Laff

Theses and Dissertations

The practice of mindfulness, which originated in ancient Buddhist philosophy, has gained popularity in secular society through the work of Western researcher Jon Kabat-Zinn. Kabat-Zinn's focus on using mindfulness to help chronically ill patients cope with stress soon expanded into non-clinical areas, including education. Mindfulness-based interventions (MBIs) adapted from Kabat-Zinn’s work, have been utilized in schools since 2005, but there has been a lack of systematic research on the effectiveness of MBIs in classroom settings globally. To address this gap, this critical interpretive synthesis (CIS) study conducted a comprehensive literature review of quantitative and qualitative studies from around the world …


Best Practices Of Virtual Learning For K-5 Students, Bailey Hooper Jan 2023

Best Practices Of Virtual Learning For K-5 Students, Bailey Hooper

Theses and Dissertations

With the increase in technology, virtual learning programs continue to grow in popularity within the United States. Before the coronavirus (COVID-19) pandemic, the kindergarten through fifth grade (K-5) virtual learning population has increased each year slowly since the late 1900s. However, due to the COVID-19 pandemic millions of K-5 students were engaged in virtual learning. However, the academic outcomes and learning loss that resulted from the school shutdowns caused many misconceptions regarding the educational and social developments of K-5 students enrolled in virtual classes. Yet, studies consistently prove synchronous virtual instruction can be as effective as traditional face-to-face learning. The …


Give And You May Receive: Examining Transparent Leadership Through The Lens Of Leader-Follower Relationships, Edward J. Piecek Jan 2023

Give And You May Receive: Examining Transparent Leadership Through The Lens Of Leader-Follower Relationships, Edward J. Piecek

Theses and Dissertations

Transparency is a term often used to describe a solution to many organizational problems and a fundamental quality that employees seek from their leaders, yet its definition and application to leadership theory remain unclear. This study adopted a grounded theory approach to examining transparent leadership, using semi-structured interviews to explore transparent leader behaviors across multiple contexts. The sample included 25 mid-level leaders working for six non-profit healthcare organizations in the western US. Based on analysis of interview responses, the results revealed a dynamic, reciprocal transparent leader-follower relationship distinct from existing leadership theories. As the first known empirical study of transparent …


Leadership Development Of Physician-Trainees, Julie Robinson Jan 2023

Leadership Development Of Physician-Trainees, Julie Robinson

Theses and Dissertations

Physicians frequently occupy leadership roles, yet training in leadership development in the medical education continuum is scarce (Angood, 2015; Dhaliwali & Sehgal, 2014; Rotenstein et al., 2018; Varkey et al., 2009). Effective leadership training can guide physician-trainees on a journey toward self- and others- awareness and management utilizing emotional intelligence (Goleman, 2006), integrity, authenticity (Erhard et al., 2010; George, 2003; Snook et al., 2012), communication, teamwork (Hackman, 2012; Larson & LaFasto, 1989), change management (Kotter, 1995; 2012), and systems thinking (Senge, 2006). The call to enhance leadership development of physicians across their education continuum is unmistakable (Blumenthal et al., 2012, …


A Preliminary Exploration Of The Workplace Expectations Of Generation Z Amidst Covid-19, Elizabeth Robertson Jan 2023

A Preliminary Exploration Of The Workplace Expectations Of Generation Z Amidst Covid-19, Elizabeth Robertson

Theses and Dissertations

For the first time in modern history, up to five generations are working side-by-side in the same organizations. The high number of generations working together can cause intergenerational conflict. Generation Z (Gen Z), born after 1995, is significantly different from previous generations due to the cultural realities that have shaped their development. Gen Z has their own attitudes, beliefs, and expectations about the workplace and the centrality of work. The purpose of this qualitative phenomenological study was to explore the attitudes, beliefs, values, and expectations about work and toward leadership in the workplace and how those expectations may have been …


An Examination Of Leading Through Change Using Snyder’S Hope Theory And Lewin’S 3-Step Model, Scott E. Sorensen Jan 2023

An Examination Of Leading Through Change Using Snyder’S Hope Theory And Lewin’S 3-Step Model, Scott E. Sorensen

Theses and Dissertations

Never has the world experienced such rapid change, and the environment in which organizations operate necessitates increased change capability and organizational agility (Argyris, 1991). Strebel (1996) found success rates for change initiatives in Fortune 1000 companies ranged from a low of 20% to a high of 50%. Later studies would substantiate Strebel’s (1996) findings, claiming that, on average, failure rates of transformational change initiatives approach 70% (Beer & Nohria, 2000; Sirkin et al., 2005). Suppose this is so, and companies wish to thrive in such a dynamic environment. A fundamental understanding of why change efforts fail and how to drive …


An Application Of Lewin In A Trans-Pandemic World: A Narrative Inquiry In A Case Study With A Suggested Model For The Future, Chandler Barksdale Ewell Caldwell Jan 2023

An Application Of Lewin In A Trans-Pandemic World: A Narrative Inquiry In A Case Study With A Suggested Model For The Future, Chandler Barksdale Ewell Caldwell

Theses and Dissertations

Change is constant in today’s post-pandemic world. This is truly evident in online business success with entrepreneurs that defy past limitations and rely on future vision. This study purposely attempts to identify and qualify the impact of stylized change focused leadership in response to workplace changes during the variant challenges of the corona virus pandemic. The relevancy of Lewin’s organizational change model in today’s new normal provides the foundation for this research. Data were gathered through interview with a purposive sample of 12 managers executives and team members from a public sector organization. Evolving through an iterative process of evaluation …


Work Life Balance: Organizational Leadership And Best Practices To Overcome Burnout For Female Realtors, Carmen Sarkis Jan 2023

Work Life Balance: Organizational Leadership And Best Practices To Overcome Burnout For Female Realtors, Carmen Sarkis

Theses and Dissertations

Women Realtors in residential real estate have a difficult time avoiding burnout and are commonly ineffective in achieving work life balance (WLB). This qualitative, phenomenological research study focused on understanding the issues of WLB and burnout which female Realtors faced, and best strategies in overcoming these issues. There were four main research questions and a total of 12 interview questions which were used as a method to collect data for research purposes. Fifteen participants who met the criteria of inclusion as discussed in Chapter 3 participated in this study, and were located using LinkedIn, and the National Association of Realtors. …


Against All Odds: The Successful Leadership Journey Of A Saudi Woman In A Male-Dominated Stem Corporation, Maha Aldaajani Jan 2023

Against All Odds: The Successful Leadership Journey Of A Saudi Woman In A Male-Dominated Stem Corporation, Maha Aldaajani

Theses and Dissertations

Huda Al-Ghoson became the first Saudi woman in an executive leadership position at Saudi Aramco, defying gender discrimination in a male-dominated corporate. This dissertation examined Al-Ghoson's groundbreaking journey and its implications for Saudi women, addressing the scarcity of information on successful Saudi female leaders' strategies and experiences. The literature review explored gender-related theories, Transformational leadership theory, and Full-Range leadership theory. A qualitative exploratory single-case study design was employed, with Huda Al-Ghoson as the focal point. The research questions were: (a) as a Saudi woman in a top leadership role, how does Al-Ghoson perceive her ascension to leadership in a male-dominated …


The New World Of Onboarding: A Comparison Of Virtual And Hybrid Onboarding Experiences, Hannah Kim Jan 2023

The New World Of Onboarding: A Comparison Of Virtual And Hybrid Onboarding Experiences, Hannah Kim

Theses and Dissertations

The world of work has changed significantly due to the global pandemic of 2020. As a result, many organizations have shifted to remote or hybrid work models, requiring new ways of thinking about all aspects of the employee experience. This paper explored the impact of both remote and hybrid work models on the employee onboarding experience, focusing on employee sentiments toward the organization. The study occurred within a consulting organization and involved interviews with twelve new hires, to understand the successes and the challenges of their onboarding experiences. The results indicated that remote onboarding negatively impacted feelings of connection with …


The Impact Of Covid-19 On Community Based-Organizations: A Case Study Of Jewish Organizations, Orit Zigmanlador Jan 2023

The Impact Of Covid-19 On Community Based-Organizations: A Case Study Of Jewish Organizations, Orit Zigmanlador

Theses and Dissertations

When COVID-19 started to spread in March 2020, no one could anticipate the impact it would have on the world. Social behavior is one key aspect that has changed dramatically as a result of the pandemic. Through restrictions that imposed social distancing, masks, and quarantines, feelings of loneliness, depression, and isolation increased. At the same time, there was also evidence of prosocial behavior, with the emergence of people helping those in need. As the pandemic turns endemic with restrictions lifting, the longstanding impact of the pandemic on people’s behavior is still unclear. One way to explore this phenomenon is through …