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Georgia State University

Business Administration Dissertations

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Ambidexterity

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The Simultaneous Pursuit Of Exploitation And Exploration In A Small Owner-Managed Service Firm, Dawn Wade Apr 2017

The Simultaneous Pursuit Of Exploitation And Exploration In A Small Owner-Managed Service Firm, Dawn Wade

Business Administration Dissertations

Small owner-managed service firms must have the ability to create thoughtful and intriguing ideas to satisfy the needs of their clients. These firms use a diversified operating model which requires each project to be unique, which in turn requires an innovative strategy that is difficult to maintain. These firms need to exploit their current base by being creative and making each solution better than the last while also creating strategies to attract new clients. To satisfy both needs, service firms wanting both incremental and radical change must be able to simultaneously seek out new solutions. This type of dual approach …


Dynamic Capabilities To Evolve An Ambidextrous It Organization, Douglas Redden Apr 2016

Dynamic Capabilities To Evolve An Ambidextrous It Organization, Douglas Redden

Business Administration Dissertations

Digital disruptions are changing the healthcare ecosystem, requiring organizations to rethink IT strategies and develop new IT competencies. This study focuses on the exploitation and exploration tension that managers face within an IT organization of a global pharmaceutical company, and their response to the related environmental exigencies in healthcare. Dynamic capability theory (DC) provides the overall framing, while ambidexterity provides an understanding of top management’s response to the exploit–explore tensions that arise. This engaged scholarship longitudinal case study takes a shifting stories methodological approach to elicit participants’ reflections and interpretations of significant events, including their own role in evolving the …


Downside-Upside Duality: The Role Of Ambidexterity In Enterprise Risk Management, Emanuel V. Lauria Jr May 2015

Downside-Upside Duality: The Role Of Ambidexterity In Enterprise Risk Management, Emanuel V. Lauria Jr

Business Administration Dissertations

Enterprise risk management (ERM) is a widely studied management control process, representing an important advancement from the traditional methods by which firms control the risks they face. This study steps back from attempts to quantify the relationship between ERM and firm performance. Instead, it explores how non-financial institutions with significant time and resource commitments to ERM configure those resources to effectuate a downside-upside duality as ERM is adopted, using for the first time in ERM research the theoretical lens of ambidexterity as a dynamic capability. This duality is the simultaneous engagement in mitigating existing and emerging risks while pursuing new …