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Georgia Southern University

Electronic Theses and Dissertations

Theses/Dissertations

2010

Technology

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Strategies Used By The Georgia University Registrar When Implementing Technology Change, Velma Stokes Burden May 2010

Strategies Used By The Georgia University Registrar When Implementing Technology Change, Velma Stokes Burden

Electronic Theses and Dissertations

The purpose of this study was to investigate strategies used by University System of Georgia registrars for implementing technological change and how those strategies align with Kotter's (1996) eight-stage model of change and registrars' readiness for change. The purposive sample was comprised of the respondents from the thirty-five University of Georgia System institutions. Eleven registrars revealed experiences, perceptions, concerns and ideas that were similar to the steps outlined by Kotter's eight-stage model. The study was a mixed methods approach that involved collecting and analyzing both quantitative and qualitative research data. Three major themes emerged regarding the strategies needed to implement …