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A C Ross-Cultural Comparison Of U.S. And Chinese Website Customers, Eleanor T. Loiacono, Huiping Lin
A C Ross-Cultural Comparison Of U.S. And Chinese Website Customers, Eleanor T. Loiacono, Huiping Lin
Journal of International Information Management
Website quality has been given much attention as of late. In particular the factors that impact a consumer's perception of website quality is of great interest. This paper takes a currently validated measure of business-to-consumer website quality (WebQual™) and applies it to Chinese Web users in order to study the cross-cultural differences and similarities of U.S. and Chinese customers. Several cultural differences between U.S. and Chinese customers are revealed.
Best Practices And Web Practices: Comparing Corporate Supplier Diversity Programs With Web-Based Jminority Supplier Content, Dale Young
Journal of International Information Management
The growing use of the Web for business-to-business transactions means corporate Web sites could be used to communicate with diverse suppliers. This study compares the Web-based supplier diversity content on Fortune 500 public sites with the content of off-line minority supplier programs. Web sites are underused for communicating with diverse suppliers, as the content appears on only 12.5% of the sites. They emphasize information publishing because the most common Web-based supplier diversity items are contact information, such as a title and name, and third-party certification. Web-based supplier diversity content, however, is very similar to off-line diversity program content.
Acceptance Of Wireless Internet Via Mobile Technology In China, June Lu, Chang Liu, Chun-Sheng Yu, James E. Yao
Acceptance Of Wireless Internet Via Mobile Technology In China, June Lu, Chang Liu, Chun-Sheng Yu, James E. Yao
Journal of International Information Management
This study explores factors associated with the acceptance of Wireless Internet via Mobile Technology (WIMT) in China. The results indicate that the acceptance of WIMT is related to the factors of perceived usefulness, perceived ease of use, social influences, wireless trust environment, and facilitating conditions. It provides diagnostic insight into how different factors influence user intention to accept WIMT in China, and thus help business develop strategy to prompt WIMT communications and mobile commerce there.
Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical Linear Modeling, Thawatchai Jitpaiboon, Sema A. Kalaian
Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical Linear Modeling, Thawatchai Jitpaiboon, Sema A. Kalaian
Journal of International Information Management
Top management support has long been conceivable as an important factor for the success of IS projects. Due to the hierarchical nature of an organization, a cross-level interaction can occur among nested levels. Thus, using inappropriate statistical analysis can cause misleading results and lost of information. This study provides two contributions to the IS research. First, Hierarchical Linear Modeling (HLM) was used to explain the cross-level interaction between organizational level and industry level. Second, unlike other studies focusing on an organizational level, this study considers top management support at the industry level and examines the mediating role of top management …
Measuring Online Students' Ability To Apply Programming Theory: Are Web Courses Really Working?, Kathryn A. Marold, Wayne Haga
Measuring Online Students' Ability To Apply Programming Theory: Are Web Courses Really Working?, Kathryn A. Marold, Wayne Haga
Journal of International Information Management
As a response to troubling doubts about the success of Web-delivered courses that include problem solving and critical thinking skills, the authors gathered data from two online sections of the CIS Application Programming with Visual Basic course at Metropolitan State College of Denver over two semesters and compared it with the data from classroom sections. T-tests showed a significant difference in the means of student projects and tests that required application of theory learned. All sections of the course used, the same syllabus and assignments and were taught by the same instructor. Internet students scored signifcantly lower in theory portions …
A Study Of The Relationship Between Internet Diffusion And Culture, Ravi Nath, N.R. Vasudeva Murthy
A Study Of The Relationship Between Internet Diffusion And Culture, Ravi Nath, N.R. Vasudeva Murthy
Journal of International Information Management
The unevenness in the diffusion rates of the Internet across nations is commonly referred to as the "digital divide." Technological, economic and political factors are often mentioned as the primary contributing factors to this digital gap. However, there is sufficient evidence in support of the proposition that a nation's culture also plays a role in how citizens adopt and use technology innovations. This paper examines the relationship between the cultural dimensions proposed by Hofstede and the Internet adoption rate of nations. Data from sixty-two countries are used to establish a regression model and the empirical results show that cultural traits …
Fee-Based Online Services: Exploring Consumers' Willingness To Pay, L. Richard Ye, Yue Jeff Zhang, Dat-Dao Nguyen, James Chiu
Fee-Based Online Services: Exploring Consumers' Willingness To Pay, L. Richard Ye, Yue Jeff Zhang, Dat-Dao Nguyen, James Chiu
Journal of International Information Management
Many online service businesses are beginning to charge fees for services that they used to provide for free. It is unclear whether consumers are ready to embrace this practice. This study explores consumer attitudes toward fee-based online services. The results of the study indicate that consumers' willingness to pay for online services is likely to be influenced by their perceived value of convenience these services provide, and by the extent to which they utilize these services. While consumers appear more willing to pay for services that are qualitatively better than free services, there is also indication that the belief remains …
Examining The Benefits Of Project Management Professional (Pmp) Certification For Is Project Managers And Organizations, Robert C. Mahaney, Bertie M. Greer
Examining The Benefits Of Project Management Professional (Pmp) Certification For Is Project Managers And Organizations, Robert C. Mahaney, Bertie M. Greer
Journal of International Information Management
The project management professional (PMP) certification has gained a positive reputation among project managers as well as with HR managers and recruiters. However, the organizational benefits are untested. This paper examines the business value of PMP certification. The three questions this study investigates are, "What value does certification give project managers?" "What value does certification give organizations? " and "How can organizations encourage project managers to pursue certification?" Content analysis of transcripts from twenty-five structured interviews identified several reasons businesses should encourage their project managers to pursue PMP certification, but many of the benefits are not easily quantified.
Perceptions Of Unsolicited Electronic Mail Or Spam, Jack T. Marchewka, Chang Liu, Charles G. Peterson
Perceptions Of Unsolicited Electronic Mail Or Spam, Jack T. Marchewka, Chang Liu, Charles G. Peterson
Journal of International Information Management
The proliferation of unsolicited electronic mail or spam is becoming a global concern for many organizations. This paper explores perceptions of unsolicited email, its impact on personal productivity, the question of whether spam is an invasion of privacy, the perceived need to control spam, and the effectiveness of unsolicited email. The results clearly show that while the respondents find spam annoying, they spend very little time in dealing with it. Although the respondents express the need to control spam, they do not believe that governmental control is the solution, but rather that Internet Service Providers and organizations should take the …
Salaries Of Information Technology Managers; A Trend Analysis, Kai S. Koong, Lui C. Liu, Richard Fowler
Salaries Of Information Technology Managers; A Trend Analysis, Kai S. Koong, Lui C. Liu, Richard Fowler
Journal of International Information Management
During the economic boom of the last decade, companies and organizations have to offer lucrative salaries and a wide variety of incentive programs to attract and to retain highly skilled IT workers. While it is true that the economic downturn has affected the dramatic rise in salary trends, determining the worth of an employee as measured by wages will always remain a critical management issue. History has shown that irrespective of economic conditions, salaries will continue to rise. As the economy recovers and given the projected mass exodus of governmental information technology workers in the coming years, managers will need …
Tam: The Moderating Effect Of Gender On Online Shopping, Xiaoni Zhang, Victor R. Prybutok
Tam: The Moderating Effect Of Gender On Online Shopping, Xiaoni Zhang, Victor R. Prybutok
Journal of International Information Management
In this study we applied Technology Acceptance Model (TAM) to address consumers' online purchasing intentions and examine the effect of gender as a moderating variable on purchase intention. Six hypotheses were proposed based on our research model. We validate TAM in an ecommerce environment using two split data sets one containing females and the other males. Structural equation modelling and t tests were performed to test the hypotheses. The results show that gender is an important moderating variable in online commerce. Understanding the differences between males and females provides practitioners with better understanding of the behaviour of consumers on the …
Computer-Supported Collaborative Learning Performance And Satisfaction: A Muiti-Stage Study, Ta-Tao Chuang, Michael Bernard, Shahid I. Ali
Computer-Supported Collaborative Learning Performance And Satisfaction: A Muiti-Stage Study, Ta-Tao Chuang, Michael Bernard, Shahid I. Ali
Journal of International Information Management
Research in computer-supported cooperative learning provides evidence that collaborative technology can enhance learning performance and increase affective experiences in the context of cooperative learning. Most studies, however, have examined the learning performance only during the middle and end of the process. It is not clear how information technology continuously facilitates and improves student performance and learning experience over time. By employing a multidisciplinary approach, the research presented in this article drew research findings in the fields of communication, information systems, and education to examine cooperative learning processes with a continuous, longitudinal study. Based on a descriptive model of computer-supported cooperative …
Software Project Process Management Maturity And Project Performance: An Examination Of Taiwan's Software Companies, Melody Wu, Hsin-Ginn Hwang, Houn-Gee Chen, James J. Jiang
Software Project Process Management Maturity And Project Performance: An Examination Of Taiwan's Software Companies, Melody Wu, Hsin-Ginn Hwang, Houn-Gee Chen, James J. Jiang
Journal of International Information Management
Researchers and practitioners argue that an inadequate software development process is one critical factor accounting for high project failure rates. a result, the Capability Maturity Model (CMM) was introduced by the Software Engineering Institute as a guideline for advancing project maturity and improving the odds of project success. To investigate the effectiveness of applying the principles of the CMM, a survey was conducted of 196 Information System managers in Taiwan. The results indicate that a more mature software development process reduces the extent of certain risks experienced during the project development and enables better project performance. Managerial implications regarding the …
The Roles Of Computer Self-Efficacy, Outcome Expectancy, And Attribution Theory In Impacting Computer System Use, John W. Henry, Robert W. Stone
The Roles Of Computer Self-Efficacy, Outcome Expectancy, And Attribution Theory In Impacting Computer System Use, John W. Henry, Robert W. Stone
Journal of International Information Management
TJte process by which individuals accept or reject information technologies was theoretically explained in a model employing attributional relationships and computer self-ejficacy and outcome expectancy. The model was empirically tested using structural equations modeling and data collected in afield setting. The results provided partial confiirmation of the theory that attributions to ability, effort, luck, and task difficulty impact information system use mediated by computer self-ejficacy and outcome expectancy. The stable attributions of ability and task difficulty had meaningful impacts on computer self-ejficacy. Similarly, task difficulty had a meaningful impact on outcome expectancy. The unstable attributes of effort and luck demonstrated …
Female Entrepreneur Underperformance: A Puzzle For The Information Age, Sherry Robinson, John Watson
Female Entrepreneur Underperformance: A Puzzle For The Information Age, Sherry Robinson, John Watson
Journal of International Information Management
Women entrepreneurs are a significant and fast-growing force in small business, yet many studies have concluded that their businesses underperfomi men's in terms of sales and size. As both women entrepreneurs and e-commerce become increasingly important parts of the Information Age economy, it is essential to determine if there are differences in success between women- and men-owned businesses, and how those differences, if any, relate to e-commerce. This paper examines the apparent underperformance of women-owned businesses and proposes a number of hypotheses for future research.
Students' Perceptions Of A Course Dedicated Website A Regression Analysis To Predict Its Use, Malini Krishnamurthi
Students' Perceptions Of A Course Dedicated Website A Regression Analysis To Predict Its Use, Malini Krishnamurthi
Journal of International Information Management
There has been an unprecedented surge in the number of web related tools used for course delivery. This paper examined the reasons for students to go to course dedicated websites and the impact these sites have on classroom attendance. An empirical assessment shows that course dedicated websites enhance learning and do not tempt students to turn away from the classroom. A software program called Zlocker which gives students and teachers an opportunity to share a locker in cyberspace was incorporated in the courses that were examined in this study.
Information Systems Objectives: Perceptions Of Information Systems Developers Of Different Cultures, Dane K. Peterson, Chung S. Kim
Information Systems Objectives: Perceptions Of Information Systems Developers Of Different Cultures, Dane K. Peterson, Chung S. Kim
Journal of International Information Management
An increasing number of corporations are developing and implementing information sys tems (IS) applications which cross national boundaries and span diverse cultures. As a result of the cultural differences, IS developers in different countries may have very different perceptions regarding the objectives of an IS. In the current study, developers from three countries - Japan, Taiwan, and the United States - rated the importance of eight objectives of a successful IS. The eight objectives are categorized by hierarchical levels, and also as short-term or long-term goals. The results indicated the IS developers viewed objectives at the system and organizational levels …
The Effects Of Computer Self-Efficacy And Outcome Expectancy On End-User Job Control And Stress, John W. Henry, Robert W. Stone
The Effects Of Computer Self-Efficacy And Outcome Expectancy On End-User Job Control And Stress, John W. Henry, Robert W. Stone
Journal of International Information Management
This article examines the effects of computer self-efficacy and outcome expectancy on the end-user's sense of felt stress as mediated by job control. A nationwide survey of information technology end-users provided the sample. The results show that computer self-efficacy directly impacts personal and job related outcome expectancies and that computer self-efficacy and job related outcome expectancies directly affect job control. Job control is shown to mediate the impacts of computer self-efficacy and job related expectancies on stress. The results are discussed and implications for information technology managers are presented.
Managing Health Information In New Zealand: An Analysis Of The Health Information Privacy Principles, Felix B. Tan, Gehan Gunasekara
Managing Health Information In New Zealand: An Analysis Of The Health Information Privacy Principles, Felix B. Tan, Gehan Gunasekara
Journal of International Information Management
The New Zealand Health Information Service has recently established a national health register. At the heart of this development are three national databases. These applications and their functions are presented. Other initiatives currently being explored are also discussed. The paper contends that these initiatives under the guise of advancing the nation's health may instead be infringing the privacy of the nation's citizens. An analysis of New Zealand's privacy legislation to the development of such a centralized health system is detailed. The paper concludes by considering the possibility of hidden agendas despite the provisions of the nation's privacy rules.
An Exploration Of Differences In Judgements Of Computer Ethical Behavior By Sex, Education, Age, And Other Demographic Factors, Margaret Anne Pierce, John W. Henry
An Exploration Of Differences In Judgements Of Computer Ethical Behavior By Sex, Education, Age, And Other Demographic Factors, Margaret Anne Pierce, John W. Henry
Journal of International Information Management
When faced with an ambiguous ethical situation related to information technology (IT), the individual's course of action is influenced by personal experiences, consideration of what co-workers would do in the same situation, and an expectation of what the company would sanction. In this article, the approval/disapproval ratings of over three-hundred Association of Information Technology Professionals (AITP) members concerning the actions taken in a series of IT ethical scenarios are evaluated. Respondents expressed their personal opinion, as well as their perception of their co-workers' opinion, and their understanding of the company s opinion of the actions relating to IT described in …
An Examination Of Computer-Use Ethics In Hong Kong And The United States, Anthony M. Townsend, Michael E. Whitman, Anthony R. Hendrickson, Dail Fields
An Examination Of Computer-Use Ethics In Hong Kong And The United States, Anthony M. Townsend, Michael E. Whitman, Anthony R. Hendrickson, Dail Fields
Journal of International Information Management
This study examines differences in individual ethical evaluations of computer-use scenarios between subjects in Hong Kong and the United States in an effort to better understand value differences that may be associated with differences in attitudes toward computer use expectations. Analysis indicates that although Hong Kong subjects generally take a more permissive view of ethical responsibility regarding computer use, they do not necessarily condone violations of ethical behavior. Results are discussed and implications for future research are addressed.
Software Piracy: Issues And Perceptions Of Australian University Students, Wallace Wood, Robert Behling, Ana Yang Ang
Software Piracy: Issues And Perceptions Of Australian University Students, Wallace Wood, Robert Behling, Ana Yang Ang
Journal of International Information Management
Software piracy is reported as an ongoing problem for software developers and vendors. Significant revenue is lost when illegal copies of software are utilized, estimated by some to exceed $8 billion per year. Of particular concern are estimates that the problem is increasing, especially in those countries that have lax or no laws to protect intellectual property. Research was conducted to evaluate the attitudes and practices of selected first year Australian university students towards software copying practices. The findings show that respondents were most likely to let someone copy their software to gain favor, and students behave in a more …
Performance Testing With Presentation Graphics, Floyd Brock
Performance Testing With Presentation Graphics, Floyd Brock
Journal of International Information Management
Testing for computer literacy requires extensive administration and controls. The purpose of this research was to investigate the use of computerized, projected quizzes in which students' performances (correct/minute) were measured. part of these performance quizzes, a series of 16 screens with 48 matching questions were shown for one minute per screen to 64 students. Six weeks later, an improved series of 20 screens with 60 matching questions were shown to 61 students. Last, these two quizzes were compared with a final power quiz with 90 matching questions that was printed on paper. The results showed that students did as well …
Managing Resident Intern Rotation Schedules Using An On-Line, User-Controlled System, Jay M. Lightfoot
Managing Resident Intern Rotation Schedules Using An On-Line, User-Controlled System, Jay M. Lightfoot
Journal of International Information Management
Accredited medical clinics that provide resident programs are faced with the problem of scheduling interns for service rotation. These schedules must meet a complex set of criteria to assure that all services are covered and each resident receives appropriate training. This paper describes the design and implementation of a windows-based resident scheduling system that meets these goals. Following that, the paper discusses the advantages and problems of working in a visual programming environment and outlines future enhancements to the system.
Mosaic: A Dynamic Menu Interface For End Users And System Administrators, Jay M. Lightfoot
Mosaic: A Dynamic Menu Interface For End Users And System Administrators, Jay M. Lightfoot
Journal of International Information Management
The environment for corporate computing has become much more complex than the average end user is willing to comprehend. A solution to this problem is the development of menu shells and user-interface management systems. This paper describes the design and use of a menu shell called Mosaic. In addition to the traditional shell function of running user programs, Mosaic provides security, improves data integrity, furnishes debugging and data usage support, and aids the system administrator in day-to-day tasks. Mosaic was used successfully at a medium- sized electronics corporation for two years.
The Use Of Information Technology And Computer Mediated Communication Systems In A Downsized Corporation, Lutfus Sayeed, Robert H. Moorman
The Use Of Information Technology And Computer Mediated Communication Systems In A Downsized Corporation, Lutfus Sayeed, Robert H. Moorman
Journal of International Information Management
Information technology and computer mediated communication system usage was measured in a large, technology driven downsized corporate division. Specific interest was given to the ways in which current computer usage may differ from reviews written in the 1980s. Our results suggest that, though some similarities exist between the earlier reviews and our survey, differences in IT usage also exist. Additionally, we found the inclusion of CMCS questions in our measure significantly changed the degree to which computers are used by all levels and departments within an organization. Reasons for the similarities and differences in our descriptions of computer usage in …
Impact Of The Microcomputer On Student Attitudes In The First Mis Course, Tim Duffy, Khalid Razaki, Wayne E. Thomsen
Impact Of The Microcomputer On Student Attitudes In The First Mis Course, Tim Duffy, Khalid Razaki, Wayne E. Thomsen
Journal of International Information Management
This article examines various learning styles relative to computer use. The learning theories discussed are: (1) Productive thinking, (2) Creative thinking, (3) Attention directing, (4) Learning strategies, (5) Non
Computer Abuse And Computer Ethics, A Framework To Guide Research And Practice^, Margret Anne Pierce, John W. Henry
Computer Abuse And Computer Ethics, A Framework To Guide Research And Practice^, Margret Anne Pierce, John W. Henry
Journal of International Information Management
The focus of the current research is to identify factors which can be used in constructing a theoretical framework to guide research and practice; those factors explored are categories of computer abuses, organizational factors, the application of professional and organizational codes, and the frequency of ethical decisions faced by practicing managers. A mailed survey of over5000 Data Processing Management Association members revealed patterns of differences in the frequency with which various types of computer abuse (hardware, data, services, and programs) are observed by industry as well as by position within the organization. Knowledge of computer ethics codes were reported by …
Effects Of Dogmatism On Computer Literacy*, Floyd J. Brock, Chatles E. Paddock, Wayne E. Thomsen
Effects Of Dogmatism On Computer Literacy*, Floyd J. Brock, Chatles E. Paddock, Wayne E. Thomsen
Journal of International Information Management
Dogmatism and other individual characteristics affect the level of computer literacy (information fundamentals) reached in the introductory courses in Management Information Systems (MIS), perhaps as much as the investment education institution have made in software and hardware. This paper reports on the results of a questionnaire on computer literacy, dogmatism, and KolVs Learning Styles Inventory (KLSI) given to 80 students at the end of an introductory MIS course. Differences in the literacy and learning styles were analyzed from the perspective of dogmatism. The results indicated thai the scores in dogmatism inversely matched the scores in computer literacy. The effects of …
A Group Decision Support System For The Asian Pacific Rim, Milan Aiken, Chi Hwang, Joseph Paolillo, Daeryong Kim, Long-Chuan Lu
A Group Decision Support System For The Asian Pacific Rim, Milan Aiken, Chi Hwang, Joseph Paolillo, Daeryong Kim, Long-Chuan Lu
Journal of International Information Management
The vast majority of research on Group Decision Support Systems (GDSSs) has been conducted on American groups using English. However, other nationalities using other languages may also benefit from this new technology. The GDSS developed at the University of Mississippi supports over a dozen languages including Japanese, Chinese, Korean, Russian, and Malay which are particularly relevant to organizations on the Asian Pacific rim. Three pilot studies of Japanese, Chinese, and Malaysian students using the GDSS demonstrate that these groups can benefit from the technology.