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Intro To Service Design, Bennett Gustafson Jun 2024

Intro To Service Design, Bennett Gustafson

Instructional Psychology and Technology Graduate Student Projects

This paper outlines the creation of a 1.0 credit course, "Intro to Service Design," tailored for graduate students in the Instructional Psychology & Technology Department and undergraduate students in various design disciplines at Brigham Young University. Drawing from international experiences and industry frameworks, the course equipped students with comprehensive skills in Service Design, emphasizing human-centered and collaborative approaches. Through a series of hands-on activities, students explored the Double Diamond Framework, participatory design, and interdisciplinary collaboration, culminating in the development of portfolio-worthy projects. The paper delves into the course design, learner analysis, implementation plan, and assessment strategies, providing a holistic view …


Design, Development, And Implementation Of A Course: “Introduction To Service Design”, Berenice Ventura, Berenice Ventura Fernandez Jun 2024

Design, Development, And Implementation Of A Course: “Introduction To Service Design”, Berenice Ventura, Berenice Ventura Fernandez

Instructional Psychology and Technology Graduate Student Projects

The purpose of this project was to design, develop, and teach a 1.0-credit workshop-style course titled “Introduction to Service Design” that was housed in the Instructional Psychology & Technology Department (IP&T) in the McKay School of Education. The course was offered to graduate students in IP&T and undergraduate students from Brigham Young University who were interested in taking the class. The course was structured following the Double Diamond Framework; the goal of the course was to provide a hands-on service design experience for BYU students. For this purpose, we worked for the Bean Museum on campus with the goal of …


Enhancing Parental Support For Stem Students, Rebecca Stull Zundel May 2024

Enhancing Parental Support For Stem Students, Rebecca Stull Zundel

Instructional Psychology and Technology Graduate Student Projects

This project report explores the design and implementation of instructional resources aimed at enhancing parental support for STEM students within the Army Educational Outreach Program (AEOP). Through a human-centered approach, the project addresses the need for parental involvement in fostering students' STEM education and career exploration. Drawing on multiple design principles and theories, the project aims to empower parents with the knowledge and skills necessary to provide informed guidance and support in STEM fields. The design process involves a comprehensive analysis of learner needs, environmental factors, and project constraints, resulting in the development of self-directed resources tailored to the specific …


Byu Online Language Team On-Boarding Training, Iolanda Costa Apr 2024

Byu Online Language Team On-Boarding Training, Iolanda Costa

Instructional Psychology and Technology Graduate Student Projects

In the early stages of departmental training (2018-2019), BYU-O instructional designers (IDs) focused on developing a Canvas training course to meet diverse needs and equip their student employees, also known as instructional design assistants (IDAs). However, the incorporation of specific needs and skills for the language team was postponed. The purpose of this project was to optimize and unify the training process to address the BYU-O Language Team needs and develop a training experience for all teams.