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Innovation

2010

Theses

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Major Factors Affecting The Growth Of Emerging Consulting Companies In Kosovo : [Presentation Given May 27, 2010], Leke Zogaj Jan 2010

Major Factors Affecting The Growth Of Emerging Consulting Companies In Kosovo : [Presentation Given May 27, 2010], Leke Zogaj

Theses

There are many problems and challenges confronting small consulting companies in Kosovo today. The major factors involved form the basis of the problem that is described in this proposal. The Kosovo market has its unique characteristics that local companies are having to face as well as general factors affecting companies all around the world. These factors are listed below a) General Factors, b) East Europe Factors, and c) Kosovo specific Factors: A) General Factors 1) Technology 2) Globalization 3) Innovations 4) Fast changing markets B) East Europe Factors 1) Post communist market 2) Privatization 3) Business Processes C) Kosovo Specific …


Service Innovation Framework, John Timmerman Jan 2010

Service Innovation Framework, John Timmerman

Theses

The purpose of this study is to identify critical success factors and important approaches that service companies can utilize in the design of products, services, and programs. It is common for service companies to have design teams that are responsible for facilitating the innovation process. However, these design teams might not benefit from a systematic training and knowledge transfer process. Therefore, it is important to translate critical success factors and important approaches into a model that will serve as a common framework for both training and facilitating the innovation process. Both qualitative and quantitative research approaches were utilized in this …