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Brand Loyalty In The Cruise Sector: Age Cohorts, Gender, And Travel Attributes As Key Moderators For Relationship Marketing Theory, Stephen Wen-Hung Wang, Maxwell Kuo-Hsuan Hsu, Angeline Close Scheinbaum, Feng-Ming Tsai Dec 2018

Brand Loyalty In The Cruise Sector: Age Cohorts, Gender, And Travel Attributes As Key Moderators For Relationship Marketing Theory, Stephen Wen-Hung Wang, Maxwell Kuo-Hsuan Hsu, Angeline Close Scheinbaum, Feng-Ming Tsai

Journal of Marine Science and Technology

Testing established theory in relationship marketing, we examine the impact of customer relationship management on customer satisfaction and brand loyalty in the context of the cruise industry. Individual differences such as age cohort (e.g., millennials, Gen X, baby boomers), gender, and consumers’ desired travel attributes are examined as moderators. Cruise vacation consumers at an international cruise harbor were approached to complete an in-person survey (n = 226). Empirical findings support extant theory in relationship marketing in that consumers’ perception of relationship investment raises satisfaction and, in turn, brand loyalty. Notably, when customer relationship investment is degenerated into a second order …


Discrimination Against Women In The Field Of Engineering, Julia Weber Jun 2018

Discrimination Against Women In The Field Of Engineering, Julia Weber

Undergraduate Voices

This article focuses on the position of women in the field of engineering, specifically why the field is male-dominated and why this condition should change. When I state the field is male-dominated, I am addressing both the proportion of men in the field in comparison to women and discrimination towards women in the workplace.

Throughout this article, I will be focusing on women in the field of engineering. I will look into why the field is so male-dominated (Chu, 2005; Hunt, 2016; Ramirez & Wotipka, 2001) and how this has begun to change over time (Hill, Corbett, & St Rose, …


Driver Responses To Graphic-Aided Portable Changeable Message Signs In Highway Work Zones, Yilei Huang, Yong Bai May 2018

Driver Responses To Graphic-Aided Portable Changeable Message Signs In Highway Work Zones, Yilei Huang, Yong Bai

Civil and Environmental Engineering Faculty Research and Publications

Portable changeable message signs (PCMSs) have been employed in highway work zones as temporary traffic control devices. Various studies showed that adding graphics to PCMS messages can provide advantages to traditional text messages, such as increasing legibility and improving the understanding of elderly drivers. This article synthesizes the findings of a two-phase research project aimed to investigate driver responses to graphic-aided PCMSs. Different text and graphic-aided PCMSs representing roadwork and flagger were set up in the upstream of highway work zones, and speed data of more than 2,700 vehicles were collected with a series of five speed sensors to determine …


Representation Of Characters By Gender Across Video Game Covers Of Different Ratings, Alexandra Cassidy, Aaron Cornell, Emily Burgess, Stephen Burgess, Jeremy Evert Apr 2018

Representation Of Characters By Gender Across Video Game Covers Of Different Ratings, Alexandra Cassidy, Aaron Cornell, Emily Burgess, Stephen Burgess, Jeremy Evert

Student Research

This research was in response to the perception that females are under-represented in gaming culture. Pew Research Center (2015) found that both males and females thought more males played video games (60%). However, there is not a statistically significant difference in the percentage of males and females who have ever played video games (50% M 48% F). There is the perception that the advertising and production of video games contribute to the different stereotypes associated with men and women in gaming culture. According to research about gender and video game production, both male and female employees who work in the …


Introducing Hpc To Local High School Curriculums, Madison Matli, Devin Smoot, Jeremy Evert Apr 2018

Introducing Hpc To Local High School Curriculums, Madison Matli, Devin Smoot, Jeremy Evert

Student Research

High Performance Computing is a topic that hasn’t been introduced or discussed in most Oklahoma high school curriculums. While students are being pushed to take more general electives, they are missing out on important knowledge pertaining to their field of study. This process usually occurs because students lack access to educational materials or because the school simply does not offer certain specialty courses. Learning high level information at a young age can help students excel in future college courses and research projects. My research is focused on providing Oklahoma high schools with a simplistic High-Performance Computing guide that walks through …


Characteristics Of Helicopter Accidents Involving Male And Female Pilots, Scott S. Burgess, Robert O. Walton, P. Michael Politano Mar 2018

Characteristics Of Helicopter Accidents Involving Male And Female Pilots, Scott S. Burgess, Robert O. Walton, P. Michael Politano

International Journal of Aviation, Aeronautics, and Aerospace

Studies examining aviation accidents have not found differences in accident rates by gender, though there may be gender differences in the types of accident. Baker, Lamb, Grabowski, and Rebok (2001) examined fixed-wing aviation accident rates of male and female private pilots and found that males were more likely to have accidents related to inattention or poor planning while female pilots were more likely to have accidents due to mishandling the aircraft. This research analyzed the National Transportation Safety Board’s aviation accident database system to examine the severity of injury and aircraft damage in rotary-wing (helicopter) accidents by gender. The data …


Preliminary Findings Of A Phenomenological Study Of Middle Eastern Women’S Experiences Studying Engineering In Ireland, Shannon Chance, Bill Williams Jan 2018

Preliminary Findings Of A Phenomenological Study Of Middle Eastern Women’S Experiences Studying Engineering In Ireland, Shannon Chance, Bill Williams

Conference papers

This paper reports analysis of phenomenological interviews conducted with eight women studying engineering, all Arabic speakers and practicing Muslims, and all from the countries of Oman and Kuwait. Data were collected as part of a larger study of women’s experiences learning engineering in institutions of higher education in Poland, Portugal, and Ireland. The eight women contributing data for the analysis for this paper were all enrolled on engineering degree programs in Dublin, Ireland, where they studied together. The larger study involves conducting longitudinal data via interviews with 47 women around Europe to understand what their undergraduate experiences in STEM have …


Perceptions Of Female Cybersecurity Professionals Toward Factors That Encourage Females To The Cybersecurity Field, Kembley Kay Lingelbach Jan 2018

Perceptions Of Female Cybersecurity Professionals Toward Factors That Encourage Females To The Cybersecurity Field, Kembley Kay Lingelbach

CCE Theses and Dissertations

Despite multiple national, educational, and industry initiatives, women continue to be underrepresented in the cybersecurity field. Only 11% of cybersecurity professionals, globally, are female. This contributes to the growing overall shortage of workers in the field. This research addressed the significant underrepresentation of females in the cybersecurity workforce. There are many practitioner and industry studies that suggest self-efficacy, discrimination and organizational culture play important roles in the low rate of women in the cybersecurity field. A limited number of scholarly studies identify causal factors; however, there is not a general consensus or framework to explain the problem thoroughly. Moreover, there …