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Emotional Intelligence

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The Impact Of Maladaptive Perfectionism On Interpreting Training Sessions: Emotional Competencies And Self-Care, Annachiara La Manna Sep 2024

The Impact Of Maladaptive Perfectionism On Interpreting Training Sessions: Emotional Competencies And Self-Care, Annachiara La Manna

International Journal of Interpreter Education

This study explores the potential links between emotional competencies and perfectionism in graduate interpreting students. Specifically, the effect of Emotional Intelligence (EI) on maladaptive perfectionism was studied, using two questionnaires and a scale of responses. This current study aimed to clarify the link between Trait Emotional Quotients (TEQs) and maladaptive perfectionism symptoms, since it has emerged that maladaptive psychopathology is closely related to the ability to cope with stressors. A sample of native Italian students from the interpreting course at the University of X were provided with the EQ-i test scale to track the participants’ TEQs. The findings highlighted a …


Mindfulness And Its Relationship To Emotional Intelligence Of Lifeguards In Jordan, Raghad N. Allaham, Mohammad F. Al-Dababseh Aug 2024

Mindfulness And Its Relationship To Emotional Intelligence Of Lifeguards In Jordan, Raghad N. Allaham, Mohammad F. Al-Dababseh

An-Najah University Journal for Research - B (Humanities)

This study was designed to identify the relationship between Mindfulness and Emotional Intelligence of lifeguards in the Hashemite Kingdom of Jordan Depending on changes in sex, years of experience and the level of the rescue license. Thus, the researchers used the descriptive approach. The study sample consisted of (312) licensed lifeguards working in the swimming pools with (165) men and) 147 (women, and they were randomly selected. The study tool was a questionnaire that was constructed to suit the nature of the current study. The most prominent results showed that there is a relationship between mindfulness and emotional intelligence of …


The Emotional Intelligence Of Elementary Principals And The Impact On Culture, Colleen Conway Jun 2024

The Emotional Intelligence Of Elementary Principals And The Impact On Culture, Colleen Conway

Dissertations

This study involved examining the emotional intelligence (EI) of elementary principals and then comparing their EI to their ratings on the Illinois 5Essentials survey. The main questions were: Is there a relationship between principal EI and school culture? How do principals create a positive working environment? What is needed to build and maintain a positive school atmosphere? Throughout this qualitative research, more specific questions centered around principal relationships and trust, creating supportive environments, having strong communication and accountability, professional development, and overall school atmosphere. Though the surveyed population was small, the results showed principals who were high in the relationship …


Impact Of Emotional Intelligence On Client Satisfaction In Project Management, Mousami Berawala Apr 2024

Impact Of Emotional Intelligence On Client Satisfaction In Project Management, Mousami Berawala

Harrisburg University Dissertations and Theses

This study investigates the correlation between emotional intelligence (EI) and client satisfaction in project management. It is guided by the central research question: Is emotional intelligence linked to client satisfaction? To explore this, the research is structured around Practice of EI on Leadership and Junior level and impact on client satisfaction, the impact of varying work environments, including remote, hybrid, office-based, and site-based settings, on project outcomes post-pandemic; differences in EI practices across countries and the effect of diverse work cultures; the comparison of EI application across different fields, with a focus on work-life balance and industry-specific practices in banking, …


Perception Of Emotional Intelligence And Self Efficacy For School Business Officials At K-12 Districts, Agha Mirza Apr 2024

Perception Of Emotional Intelligence And Self Efficacy For School Business Officials At K-12 Districts, Agha Mirza

Dissertations

Purpose: The purpose of this quantitative, correlational study was to investigate the relationship between emotional intelligence and self-efficacy in Chief Business Officials (CBOs) working in School Districts in the state of California.

Methodology: The primary objective of this study was to examine the relationship between emotional intelligence and self-efficacy characteristics, employing a quantitative, correlational research design. The study involved a non-experimental approach to establish correlations between the identified variables and an explanatory design to elucidate the relationship between variables. Correlational research has been established as the most effective approach for examining correlations between phenomena and distinct population samples, which made …


Employee Engagement In Public Sector Organizations, Rhonda Isler Dent Mar 2024

Employee Engagement In Public Sector Organizations, Rhonda Isler Dent

Doctoral Dissertations and Projects

Public Administrators recognize Employee Engagement (EE) as a significant component in fostering effective work environments in public sector organizations. EE is a recently established concept on Public Administration's agenda and the mantra for today's workplace, leading organizations to recognize the vested interest in measuring, observing, and increasing employee performance. Evidence suggests EE is vital to an organization's thriving in a competitive global market. The research study evaluated and measured the influences that affect EE in public-sector organizations. A quantitative method using the quasi-experimental design was used to answer the research question and address the corresponding hypotheses. The researcher used the …


Differential Item Functioning Analysis Of An Emotional Intelligence Scale For Human Resources Management At Sohar University, N. Al-Shirawia, M. Tashtoush Jan 2024

Differential Item Functioning Analysis Of An Emotional Intelligence Scale For Human Resources Management At Sohar University, N. Al-Shirawia, M. Tashtoush

Information Sciences Letters

This study aimed to investigate to what extent the item responses of Emotional Intelligence Scale form a unidimensional construct and local independence according to the Rasch model. It also aims at investigating the presence of DIF in terms of gender in the Emotional intelligence scale. The researcher adopted a descriptive survey method and collected data from a stratified random sample of Sohar University employees. The sample consisted of (396) employees. The researcher developed a scale of two dimensions, personal efficiency and social competence. The win steps program was used for statistical analysis of the data. The results indicated that both …


School Leaders Creating An Inclusive School Culture For Students With Exceptionalities, Dawn Spears Jan 2024

School Leaders Creating An Inclusive School Culture For Students With Exceptionalities, Dawn Spears

Master's Theses and Doctoral Dissertations

Studies indicate that principals who create an inclusive culture and champion students with exceptionalities work towards success for all students. When students with exceptionalities spend time in the general education setting, they experience academic, social, and emotional growth. This study contributes to research on inclusive school leadership for students with exceptionalities to enhance capacity for inclusion and provide strategies around initiatives that foster inclusive school cultures. The research used a sequential mixed method multiple case study. Emotional intelligence, leadership styles, and leadership practices were examined for elementary school principals in urban and rural schools. The Emotional and Social Competency Inventory …


My Secret Struggle: Starving, Purging, And Numbing My Emotions. An Autoethnographic Analysis Of My Lifelong Battle With Anxiety, Depression, And Eating Disorders, Hasmek G. Siwajian Jan 2024

My Secret Struggle: Starving, Purging, And Numbing My Emotions. An Autoethnographic Analysis Of My Lifelong Battle With Anxiety, Depression, And Eating Disorders, Hasmek G. Siwajian

Theses and Dissertations

Adolescent females and young adult women between the ages of 12 and 25 are at a higher risk of engaging in self-destructive and life-threatening behaviors linked to anxiety, depression, and eating disorders when they do not have access to suitable treatment options or coping mechanisms (Garcia et al., 2020). This study highlights the heightened vulnerability of adolescent females and young adult women aged 12 to 25 who engage in self-destructive behaviors associated with anxiety, depression, and eating disorders when adequate treatment options or coping mechanisms are lacking. Through an autoethnographic approach, the researcher delves into her daily struggles and breakthroughs …


Emotional Intelligence's Influence On Accounting Understanding, Anggono Anggono, Wenny Anggeresia Ginting, Siti Dini Jan 2024

Emotional Intelligence's Influence On Accounting Understanding, Anggono Anggono, Wenny Anggeresia Ginting, Siti Dini

Australasian Accounting, Business and Finance Journal

This research aimed to test the effect of emotional intelligence on accounting understanding. This research was conducted at a vocational high school that the Indonesian Government owns. The population of this research consists of 144 students, while the research sample consists of 106 students selected by simple random sampling. This research used the ex-post-facto (causal-comparative) method. This research data was collected using a questionnaire and a test. The research data were analyzed using a one-way ANOVA. The research results show that the higher the student’s emotional intelligence, the higher their accounting understanding. Therefore, teachers must provide emotional intelligence training for …


Executive Functioning And Sluggish Cognitive Tempo As Potential Mediators In The Relationship Between Adhd And Emotional Intelligence, Emma Bradley Jan 2024

Executive Functioning And Sluggish Cognitive Tempo As Potential Mediators In The Relationship Between Adhd And Emotional Intelligence, Emma Bradley

Undergraduate Research

Introduction. ADHD is a neurodevelopmental disorder characterized by executive functioning (EF) deficits and is associated with sluggish cognitive tempo (SCT) and reduced emotional intelligence (EI). The present study evaluated the mediating role of EF and SCT in the ADHD-EI relationship. Methods. Forty-nine college-aged participants completed self-report measures of ADHD symptoms, SCT, EF, and EI. Participants were remunerated $10 for their participation. Results. Regression analyses demonstrated that ADHD symptoms predicted EI, EF, and SCT (p’s < 0.001). Contrary to hypothesis, neither EF nor SCT significantly mediated the relationship between ADHD and EI. Conclusion. Future research ought to aim to better understand the mechanisms accounting for the impairments associated with ADHD and EI, with a focus on emotion regulation. A better understanding of this complex relationship can lead to more effective intervention strategies for those with ADHD.


Power-Up With Emotional Intelligence: Exploring Flight Attendant Leadership And Crew Resource Management In A Dynamic Post-Pandemic Travel Environment, Carlin Laviolet Clarke Dec 2023

Power-Up With Emotional Intelligence: Exploring Flight Attendant Leadership And Crew Resource Management In A Dynamic Post-Pandemic Travel Environment, Carlin Laviolet Clarke

Dissertations

In the post-pandemic travel environment, disruptive passengers fail to accept flight attendants’ leadership and cause unruly incidents that compromise flight safety, damage airlines, and present behavioral challenges that can lead to physical harm (Al-Arshani, 2021; Albert, 2016; Araiza, 2022; Albert, 2016; FAA, 2021; Inspire Academy, n.d.-a.; International Air Transport Association [IATA], n.d.-b; James, 2022; Pederson et al., 2021; Ramona & Anbro, 2017; Timmis et al., 2018; TSA, 2021; Wong & Neustaedter, 2017). Flight attendants rely on Crew Resource Management (CRM) skills to manage inflight incidents; however, CRM promotes team effectiveness and flight attendants are often dispersed throughout the cabin and …


Intellectual Efficiency Of Primary School Principals In The North Within The Green Line And Its Relationship To Emotional Intelligence الكفاءة الفكرية لدى مديري المدارس الابتدائية في الشمال داخل الخط الأخضر وعلاقتها بالذكاء الوجداني, Reham Samir Hegazy, Ali Mohammad Jubran Nov 2023

Intellectual Efficiency Of Primary School Principals In The North Within The Green Line And Its Relationship To Emotional Intelligence الكفاءة الفكرية لدى مديري المدارس الابتدائية في الشمال داخل الخط الأخضر وعلاقتها بالذكاء الوجداني, Reham Samir Hegazy, Ali Mohammad Jubran

Jordanian Educational Journal

Abstract:

The study aimed to identify the relationship between intellectual efficiency and emotional intelligence among primary school principals in the North within the Green Line from teachers' point of view. The study sample consisted of (460) primary school teachers. To achieve the study objectives, descriptive survey methodology was used. The results showed that the level of intellectual efficiency among primary school principals was high from teachers' point of view, while emotional intelligence was moderate. The results revealed statistically significant differences in intellectual efficiency level among primary school principals due to qualification, in favor of Bachelor degree, while there were no …


Predictive Ability Of The Emotional Intelligence In Stress Management Skills Among Students Of Yarmouk University, Rami Tashtoush, Suleiman Qazaqzeh, Areen Al-Momani Aug 2023

Predictive Ability Of The Emotional Intelligence In Stress Management Skills Among Students Of Yarmouk University, Rami Tashtoush, Suleiman Qazaqzeh, Areen Al-Momani

Jordan Journal of Applied Science-Humanities Series

This study aimed to reveal the level of emotional intelligence and stress management skills, as well as revealing the predictive ability of emotional intelligence skills of stress management of Yarmouk University’s students. The sample of the study consisted of (1849) male and female students from Yarmouk University who were selected in the available method. The results of the study revealed statistically significant differences in emotional intelligence due to the impact of gender, specialization, and academic year. The females’ score was higher than the males’, and students from humanity faculties had a higher score than those in scientific faculties. In terms …


The Perception Of Army Counselors On The Impact Of Emotional Intelligence Training On Army Non-Commissioned Officer Leadership Decision-Making Effectiveness, Geraldine Turituri Jul 2023

The Perception Of Army Counselors On The Impact Of Emotional Intelligence Training On Army Non-Commissioned Officer Leadership Decision-Making Effectiveness, Geraldine Turituri

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to describe the perception of Army counselors in the Military Family and Life Counselor (MFLC) program about the impact of emotional intelligence (EI) training on Army non-commissioned officer (NCO) leadership decision-making effectiveness in their supervision of the soldiers they are responsible for. This study also researched the perception of these counselors about the benefits and challenges of incorporating EI leadership preparation with traditional Army training for NCOs.

Methodology: This qualitative phenomenological study explored Army counselors’ perceptions about the need for EI training for Army NCOs to perform as effective decision-makers. Since …


Get Off The Fence, Craig Kellogg Jul 2023

Get Off The Fence, Craig Kellogg

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Experiences are a powerful influence on future decisions. A person can learn from an experience and correct or change their behavior based on their experience. Others may not exercise insight from an experience and repeat behavior which may lead to more devastating experiences. Get Off the Fence is a book about a personal experience of surrendering to God through a journey of poor decisions and choices. The devious weapons of the enemy, such as pride, shame, and selfishness, penetrate a life rooted in Christ, and the results from these attacks lead to severe consequences threatening relationships, freedom, and life. GOF …


A Quantitative Examination Of Emotional Intelligence Among Primary And Secondary School Principals In The Guam Department Of Education, Forrest Ceasar Anderson Chargualaf Jul 2023

A Quantitative Examination Of Emotional Intelligence Among Primary And Secondary School Principals In The Guam Department Of Education, Forrest Ceasar Anderson Chargualaf

Doctoral Dissertations and Projects

This quantitative study aims to evaluate the Guam Department of Education (GDOE) primary and secondary school principals’ emotional intelligence in Guam to inform emotional intelligence-based professional development training. The significance of the study is it establishes an emotional intelligence baseline for GDOE and yields contextual data to help create emotional intelligence-based professional development for GDOE school principals. The study is a non-experimental, correlational quantitative research design with a proposed sample size of 84 GDOE school principals, consisting of two populations: GDOE primary (42) and secondary school principals (42). From the sample pool of 84 school principals, 45 school participants met …


The Effects Of Social-Emotional Learning, Classroom Relationships, And Collaborative Learning On Students’ Emotional Intelligence And Academic Achievement, Slade Simpson May 2023

The Effects Of Social-Emotional Learning, Classroom Relationships, And Collaborative Learning On Students’ Emotional Intelligence And Academic Achievement, Slade Simpson

Dissertations, Theses, and Projects

Within educational settings, people are quick to blame intellectual development, or a lack thereof, for students’ shortcomings. However, in recent years, there has been a significant increase in issues related to students’ mental health and emotional well-being that have been detrimental to their academic progress. This quasi-experimental study investigated whether or not development of emotional intelligence through the use of social-emotional learning, relationship development, and collaborative learning has a positive impact on a students’ academic achievement. The results of this study were used to help determine if an educational focus on emotional intelligence can provide a viable option to combat …


An Exploration Of Emotional Intelligence And The Professional Competency Of Academic Support Student Affairs Professionals, Margaret Shannon Williamson May 2023

An Exploration Of Emotional Intelligence And The Professional Competency Of Academic Support Student Affairs Professionals, Margaret Shannon Williamson

University of New Orleans Theses and Dissertations

The present study investigated the relationship between the Emotional Intelligence of student affairs practitioners and their professional competency. 248 academic support professionals completed the Emotional Quotient Inventory (EQi 2.0) to measure their emotional intelligence. Using the competencies identified by the 2015 joint publication on student affairs competencies by the American College Personnel Association (ACPA) and the National Association of Student Personnel Administrators (NASPA), participants provided a self-rating of their attainment of the ten professional competencies. Demographic data, years of experience in the field, educational background, and professional development opportunities were also measured. A hierarchical multiple regression was run for each …


Burning Out Of Time: The Relationship Between Future Time Perspective, Workaholism, Psychological Capital, Emotional Intelligence, And Burnout, Hira Ikram May 2023

Burning Out Of Time: The Relationship Between Future Time Perspective, Workaholism, Psychological Capital, Emotional Intelligence, And Burnout, Hira Ikram

Electronic Theses, Projects, and Dissertations

Time perspective refers to an individual’s perception of the passage of and remaining time in their life. The way individuals view their past, present, and future influences their behaviors and actions. Future time perspective (FTP) is one’s perception of time they have left in life. A short FTP refers to the perception that there is little time remaining in life, while a long FTP refers to the perception of a lot of time remaining in life. The current literature has found that unbalanced time perspective can lead to negative consequences, such as burnout and workaholism. Additionally, factors such as psychological …


Emotional Intelligence For English Students With Learning Disabilities In Light Of Some Variables, S. R. Darawsheh, I. T. Al-Darabah, A. A. Bedaiwy, I. Gmach Apr 2023

Emotional Intelligence For English Students With Learning Disabilities In Light Of Some Variables, S. R. Darawsheh, I. T. Al-Darabah, A. A. Bedaiwy, I. Gmach

Information Sciences Letters

This study aimed at determining the level of emotional intelligence for a sample of students with learning disabilities in Irbid province in light of the variables of age, grade and learning disability type. The study sample consisted of (450) learning disabilities students from the 3rd, 4th, 5th, and 6th grades. To achieve the aims of the study, the scale of emotional intelligence was used, and it consisted of 35 clauses distributed into four fields: determining emotions, managing emotions, compassion and social efficiency. Their validity and stability were verified. The study findings revealed that individuals had a moderate level of emotional …


K-12 Florida Christian Schools In Crisis: A Correlational Study Of Educational Leadership During The Covid-19 Pandemic, Cesar O. Irizarry Apr 2023

K-12 Florida Christian Schools In Crisis: A Correlational Study Of Educational Leadership During The Covid-19 Pandemic, Cesar O. Irizarry

Doctoral Dissertations and Projects

K-12 Florida Christian schools were disrupted due to the advent of a global crisis brought about by the COVID-19 pandemic. Flexibility was needed by educational leadership during this time of crisis. For that reason, this study will aim to understand the leadership principles necessary to provide leaders with the flexibility to adapt to extreme circumstances. The literature addresses the leader’s importance of being flexible during a crisis (Ruffner & Huizing, 2016). However, the literature continues to examine the effects of the pandemic on education but has not identified those contingencies that are necessary for leaders in the Christian educational system …


Community College Executive Leaders And Emotional Intelligence: A Phenomenological Study Exploring How Community College Executive Leaders Utilize Emotional Intelligence (Ei) To Lead Their Organizations, Seblewongel Ayalew Apr 2023

Community College Executive Leaders And Emotional Intelligence: A Phenomenological Study Exploring How Community College Executive Leaders Utilize Emotional Intelligence (Ei) To Lead Their Organizations, Seblewongel Ayalew

Dissertations

Purpose: This phenomenological research aimed to identify and describe the lived practices of California community college executive leaders who lead their institutions using Emotional Intelligence (EI) through the lens of Goleman’s four EI domains.

Methodology: This study used phenomenological research that identified and explained California community college executive leaders’ lived practices associated with the leaders using EI in the workplace to determine their EI skills and emotional awareness. The community college executive leaders participated in interviews in formal and informal settings to identify and describe their lived experiences.

Findings: Examination of the qualitative data from 15 community college executive leaders …


The Impact Of Job Stress And Job Satisfaction On Employee Performance: The Case Of The Software Companies In Palestine, Nidal Dwaikat Apr 2023

The Impact Of Job Stress And Job Satisfaction On Employee Performance: The Case Of The Software Companies In Palestine, Nidal Dwaikat

An-Najah University Journal for Research - B (Humanities)

Objective: This study aims to investigate the effects of job stress and job satisfaction on employee performance considering emotional intelligence as a mediating variable. The study focuses on the factors that affect job stress and job satisfaction such as interpersonal relationships, management support, the relations between management and employees, the function of the group, and work related to employees. Method: The data were collected using online questionnaires from participants working on software projects in Palestine. Based on a sample of 250 responses with a 62.5% effective response rate, and using partial least squares structural equation modeling. Result: The results confirm …


Emotional Intelligence Of Leaders In Higher Education And Its Impact On Employees, Jenny R. De Los Santos Apr 2023

Emotional Intelligence Of Leaders In Higher Education And Its Impact On Employees, Jenny R. De Los Santos

Electronic Theses and Dissertations

The purpose of this quantitative research study was to further understand the relationship between the emotional intelligence of faculty who have moved up into administrative positions and nonfaculty leaders within university academic affairs. Higher education institutions have a history of high employee turnover. There is a lack in the hiring process within higher education, and the lack of a hiring process causes difficulties when leaders go from faculty or staff roles to administrative and supervisory roles with little training on managing their emotions and employees’ emotions, hindering leaders from thriving in their leadership positions. The sampling was leaders from traditional …


Nurses’ Emotional Intelligence, Behavior And The Mediating Role Of Job Stress In Lebanon, Suzan S. Al Kadi, Abdul Rahman Beydoun, Alaaeldine A. Ali Feb 2023

Nurses’ Emotional Intelligence, Behavior And The Mediating Role Of Job Stress In Lebanon, Suzan S. Al Kadi, Abdul Rahman Beydoun, Alaaeldine A. Ali

BAU Journal - Society, Culture and Human Behavior

The aim of this paper is to examine the influence of emotional intelligence, namely self-awareness, self-management, social awareness and management’s relationship on the nurse’s behavior within the Lebanese context. It specifically examines the indirect effect of the nurses’ EI and its sub skills on behavior, exit, voice, loyalty, neglect, through the mediating role of job stress. A total sample of subjects consisted of 365 registered nurses actively working in the Lebanese hospitals during the COVID 19 period. Mediation was tested using Baron and Kenny (1986)’s framework. The findings demonstrate that the EI elements (Self-awareness, self-management, social awareness and management’s relationship) …


A Delphi Study Of The Strategies Necessary For Successful Improvement Of Student Emotional Intelligence Within K-8 Public School Classrooms, Megan Ybarra Jan 2023

A Delphi Study Of The Strategies Necessary For Successful Improvement Of Student Emotional Intelligence Within K-8 Public School Classrooms, Megan Ybarra

Dissertations

Purpose: The purpose of this Delphi Study was to identify classroom strategies that expert K-8 teachers use to support and promote the development of student emotional intelligence, as defined by Bradberry and Greaves (2009), within K-8 classrooms, to rate the importance of the identified strategies, and to identify specific activities to implement the four most highly rated strategies identified in Round 2.

Methodology: This study utilized the Delphi method, which is an iterative process used to collect and distill the judgments of experts using a series of questionnaires interspersed with feedback. Twenty-one expert K-8 teachers identified strategies to develop student …


The Relationship Between Counterproductive Work Behavior And Emotional Intelligence Among Leaders In Corrections, John Fitzgerald Caraway Jan 2023

The Relationship Between Counterproductive Work Behavior And Emotional Intelligence Among Leaders In Corrections, John Fitzgerald Caraway

Walden Dissertations and Doctoral Studies

The need for soft skills in corrections and law enforcement continues to be polarized in the media, and the courts, costing organizations billions in litigation and, in some cases, costing the lives for which the individuals have sworn to protect. The purpose of this quantitative correlational study aimed to examine the relationship between counterproductive work behavior (CWB) and emotional intelligence (EI). The research questions focused on the relationship between CWB and EI among leaders in corrections with age, gender, education, and veteran status as control variables. The relationship between a leader's CWB and their EI was not known. The theoretical …


Emotional Intelligence And Toxic Leadership In Police Departments, Lisa Sorensen Jan 2023

Emotional Intelligence And Toxic Leadership In Police Departments, Lisa Sorensen

Walden Dissertations and Doctoral Studies

Effective leadership in law enforcement is critical for the overall success andeffectiveness of law enforcement personnel. Police leaders need to effectively guide officers through unparalleled social, technological, and life and death challenges. Although scholarly research indicates a positive connection between leadership effectiveness and emotional intelligence, understanding the specifics of this relationship has not been clearly identified. This research was an attempt to better understand how emotional intelligence impacts the perception of leaders demonstrating toxic behaviors and the relationship quality between police leaders and their direct reports. Data was collected from 63 law enforcement leaders and 162 direct reports in small …


How It Professionals Acquire Soft Skills, Paul Majett Jan 2023

How It Professionals Acquire Soft Skills, Paul Majett

Walden Dissertations and Doctoral Studies

AbstractIn this study, I investigated how information technology (IT) professionals learn/acquire soft skills. Little is understood about how IT professionals describe and apply the soft skills that they consider necessary for their own employability. Exploring how IT professionals describe and apply soft skills is important to their future work and career advancement. The purpose of this basic qualitative study was to better understand how IT professionals learn/acquire soft skills. Bandura’s 1986, social learning theory served as the organizational conceptual framework of this study and guided the research question, which asked how IT professionals acquire learn/acquire soft skills. This research question …