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October 2011, Inland Empire Business Journal

Inland Empire Business Journal

From Social Brand to Social Business Many organizations today are on a quest to become a social brand. They are investing in Facebook applications, branded communities and blogs

The Consequences of Living and Dying Without an Estate Plan Most of us expect that tomorrow will be another day like any other. But, as Euripides said, “No one can confidently say that he will still be living tomorrow.” If you don’t have the proper documents for your estate, the court will make decisions for you and your family

9 Timely Tips for Pre-Presentation Preparation If you ever find yourself invited to …

Workforce Diversity Management In Ontario Municipalities, Jennifer Lajoie

MPA Major Research Papers

This paper examines why some municipalities have implemented workforce diversity management plans and policies, while others have not. A case study analysis of nine mid-sized Ontario municipalities – Chatham-Kent, Sudbury, Guelph, Kitchener, Lambton, London, St. Catharines, Thunder Bay, and Windsor – was conducted. The findings reveal that common patterns for the existence of workforce diversity management policies include: a wake-up call that helps trigger change; the creation of organizational buy-in; the existence of a champion for diversity; and a consideration of local environmental forces.

Entrepreneurial Passion: Sources And Sustenance, Melissa S. Cardon Phd, Michael Glauser

Wilson Center for Social Entrepreneurship

Entrepreneurial passion helps coordinate cognition and behavior of entrepreneurs, providing the fire that fuels innovation, persistence, and ultimate success. But where does entrepreneurial passion come from? Using a phenomenological approach, we conduct a qualitative study of 80 entrepreneurs and analyze their oral histories to explore the sources of entrepreneurial passion, as experienced by entrepreneurs. Our discovery process in the interviews suggests six major sources of entrepreneurial passion: passion for building/developing the venture, passion for people, passion for the product or service, passion for inventing, passion for competition, and passion for a social cause.

Navy Downsizing And Its Effect On Active Enlisted Navy Personnel, Eden Velasco Castro

Walden Dissertations and Doctoral Studies

The overall scope of naval missions has remained largely unchanged despite the loss of more than 8,000 naval personnel each year since 2002. The downsized naval workforce experienced an overload in work assignments and an increase of health-related issues resulting in lowered morale, motivation, job satisfaction, and productivity. Maslow's theory of hierarchy of needs links personal satisfaction to work productivity, which is critical for naval personnel to protect national security, provide humanitarian services, and respond to international crises effectively. This phenomenological study included semi-structured interviews with military and civilian leaders at naval bases located in San Diego and El Centro, …

A Business Case For Return On Investment: Understanding Organizational Change, Rya S. Henderson-Carter

Walden Dissertations and Doctoral Studies

Since 2010, 2,000 U. S. leaders spent {dollar}150 billion on return on investment (ROI) training, yet questions still exist on how to measure the benefits of organizational change. The purpose of this embedded single-case study was to explore how business leaders could use ROI to characterize the benefit of intervention strategies for organizational change. Stakeholder theory and Maslow's hierarchy of needs theory formed the conceptual framework for this study. A purposive sample of 20 civilian personnel managers located at a medical facility for veterans in central Texas participated in semistructured interviews. The 5 primary themes that emerged using thematic analysis …

Leadership Styles And Faculty Satisfaction In The State University System Of Florida, Justin Ted Bateh

Walden Dissertations and Doctoral Studies

Universities must retain satisfied employees to enhance productivity and reduce turnover. Leadership represents one of the fundamental factors in job satisfaction. The purpose of this correlational study was to examine the relationship between perceived academic administrator leadership styles and the satisfaction of faculty members. The independent variables were the transformational, transactional, and passive/avoidant leadership styles of academic administrators as evaluated by faculty members. The dependent variable was job satisfaction of full-time faculty members. The Multifactor Leadership Questionnaire was used to identify the leadership style of an administrator as perceived by faculty members. Spector's Job Satisfaction Survey was used to assess …

Exploring Increased Productivity Through Employee Engagement, Wayne K. Richards Jr.

Walden Dissertations and Doctoral Studies

Disengaged employees cost U.S. companies billions of dollars annually in lowered productivity, a cost which has been compounded by the difficult economic situations in the country. The potential for increasing productivity through increased employee engagement was examined in this study. Using personal engagement theory and the theory of planned behavior, the purpose of this phenomenological study was to explore how the experiences of salaried aerospace employees affected productivity and the financial performance of an organization. Interviews were conducted with a purposive sample of 20 aerospace employees whose responses were codified and analyzed to identify themes. The analysis indicated that (a) …

The Relationship Among Emotional Intelligence And Leadership Styles Of Law Enforcement Executives, Gregory, Jr. Campbell

Walden Dissertations and Doctoral Studies

Policing in the 21st century is becoming more complex and dynamic as law enforcement executives deal with operational, political, and economic challenges. Organizational theory and research indicate positive relationships among emotional intelligence (EI), leadership effectiveness, leadership styles, and employee outcomes. But these relationships have not been investigated in law enforcement organizations. The purpose of this quantitative study was to fill this knowledge gap by exploring the above relationships in a sample of law enforcement executives. Situational leadership theory, full range leadership model, and trait EI theory comprised the theoretical framework for this study. Data were collected from 139 law enforcement …

Church Leaders' Financial Coping Strategies During A Recession, Cecil Williams

Walden Dissertations and Doctoral Studies

An economic recession can disproportionately affect the financial stability of churches because their income relies primarily on voluntary contributions. The purpose of this phenomenological study, framed by servant leadership theory, was to explore lived experiences and perceptions related to church leaders' strategies for coping with the economic downturn in 2008. A purposive sample of 20 church leaders from Tennessee was recruited to explore the changes that have been made in church operational strategies in order to cope with the recession. The interview data were iteratively examined by using keywords, phrases, and concepts and were coded into categories, which led to …

Aligning Financial Strategy With Customer Categorization Based On Environmental Scanning, Timothy Osita Anyiwe

Walden Dissertations and Doctoral Studies

Inadequate environmental scanning, poor financial strategy, and misaligned customer focus are responsible for 79% of retail profitability losses. The purpose of the qualitative study using a multiple-case study design was to explore the strategies needed to align financial strategy with customer-oriented processes in the retail industry. The research question involved understanding trends and operational risks influencing the establishment of financial alignment strategies. Porter's five forces model of customer influence, Pearce's environmental and economic factors affecting society values, and Albright's strategic planning of environmental influence served as the theoretical foundations for the study. 30 executives, managers, and team leaders in 2 …

A Proposed Adaptation Of The European Foundation For Quality Management Excellence Model To Physical Activity Programmes For The Elderly - Development Of A Quality Self-Assessment Tool Using A Modified Delphi Process, Ana I. Marques, Leonel Santos, Pedro Soares, Rute Santos, Antonio Oliveira-Tavares, Jorge Mota, Joana Carvalho

Faculty of Social Sciences - Papers (Archive)

Background There has been a growing concern in designing physical activity (PA) programmes for elderly people, since evidence suggests that such health promotion interventions may reduce the deleterious effects of the ageing process. Complete programme evaluations are a necessary prerequisite to continuous quality improvements. Being able to refine, adapt and create tools that are suited to the realities and contexts of PA programmes for the elderly in order to support its continuous improvement is, therefore, crucial. Thus, the aim of this study was to develop a self-assessment tool for PA programmes for the elderly. Methods A 3-round Delphi process was …

Entropy In Postmerger And Acquisition Integration From An Information Technology Perspective, Gloria S. Williams

Walden Dissertations and Doctoral Studies

Mergers and acquisitions have historically experienced failure rates from 50% to more than 80%. Successful integration of information technology (IT) systems can be the difference between postmerger success or failure. The purpose of this phenomenological study was to explore the entropy phenomenon during postmerger IT integration. To that end, a purposive sample of 14 midlevel and first-line managers in a manufacturing environment was interviewed to understand how the negative effects of entropy affect the ultimate success of the IT integration process. Using the theoretical framework of the process school of thought, interview data were iteratively examined by using keywords, phrases, …

Strategic Management In Nonprofit Mental Health Service Organizations: Understanding Processes And Impact On Performance, Jennifer Schurer Coldiron

All Theses and Dissertations (ETDs)

Managing the performance of social service-providing nonprofit organizations: NPOs) has become more and more complex in the past few decades as executives have had to cope with increasing competition, demands from a diversified set of stakeholders, rapidly changing technologies, and mounting scrutiny from funders and consumers. To help reduce the complexity of strategic management, organizations have been encouraged to adopt formal strategy formation processes, such as highly-structured strategic planning models. However, there are no demonstrated "best practices" or conclusive evidence of the utility of formal strategy formation within the nonprofit sector. The stakes of mismanagement are high for the organizations …

Public Perceptions Of Organizational Culture And Organization-Public Relationships, Cherisse Fonseca Rivera

USF Tampa Graduate Theses and Dissertations

Almost 30 years ago, public relations scholars began to process the idea that the concept of culture was important to public relations practices. In particular, scholars questioned what influence culture might have on the communication process and relationship building between organizations and their stakeholders. Yet, today culture is still an understudied concept in the public relations literature. The purpose of this study is to analyze how of organizational culture, as defined by Sriramesh, J. E. Grunig, and Dozier (1996), is significant to the relationship outcomes in public relations. The theoretical framework for this study consists of organizational culture theory and …

The Value Of Spirituality Within The Workplace: A Discussion And Proposal For Research, Maureen L. Mackenzie Ph.D., Gilles Servant

Faculty Works: Business (1973-2022)

This paper considers the definitions of workplace spirituality, its value, and how the defining foundational concepts are manifested within organizations today. Also, if there is value, what is the process of educating future leaders so that they are prepared to create and sustain workplace spirituality as part of the cultural fabric of their organizations? Last, there is a call for dialogue between management practitioners and theorists as to whether the phrase, Workplace Spirituality, can thrive within the management practitioner’s vernacular. Perhaps it is more effective to refer to the workplace spirituality concepts under their covert labels and avoid using the …

Simple Rules Leaders Use To Guide Their Organizations During Times Of Rapid Change, Kristine Quade

Theses and Dissertations

Few leaders would refer to their organization as a complex adaptive system (CAS)--one that is irreversible and unpredictable. They might say their organization contains diverse elements and is constantly learning--the other two aspects of a CAS. Few top leaders rarely are able to identify the self-organizing patterns as they emerge. This study involved 58 senior leaders in five 5 market sectors who were guiding their organizations during times of rapid change. Using a Delphi method, the intent was to identify what simple rules the leaders used to shape the speed, direction and outcomes of self-organizing patterns. A simple rule expands …

Building And Leading A Culture Of Collaboration: An Analysis Of The Influence Of A Company's Social Networking Tools On Employee Collaboration, Sheri Lynn Nugent

Theses and Dissertations

The purpose of this study is to examine the influence of a specific company's intranet social networking tools on building and leading a culture of collaboration in a corporate environment. The problem is the implementation of knowledge management and networking tools by a company for the purpose of collaborating, learning and replicating information across the enterprise without measurement of the receptivity of the corporate culture to use the tools effectively. This study focused on assessing the effective use of social networking tools to enable collaboration success in virtual on-line teams rather than physically co-located teams. A validated survey, the Wilder …

An Autoethnographic Case Study Of A Manager Experiencing Professional Transition, Jean Ann Larson

Theses and Dissertations

This autoethnographic case study explores how one manager navigated a period of significant professional transition as a senior healthcare executive. The intent is to study how managerial leaders, which is Peter Vaill's (1996) definition of managers of people and organizations, can transition and develop behaviors and ways of thinking and being, in order to stay effective and learn and grow while experiencing significant changes. The study focuses on behaviors, practices and conditions that can be employed during times of transition in order to enable learning and professional development from the experience of transition. Using an autoethnographic approach, the case study …

How Leaders Think: Measuring Cognitive Complexity In Leading Organizational Change, Iva Vurdelja

Antioch University Dissertations & Theses

The ability to lead complex organizational change is considered the most difficult leadership responsibility. Habitual linear thinking based on sequential procedural decision making is insufficient when responding to ambiguous and unpredictable challenges and interpreting systemic variables in the context of unforeseen problems, risks, and invisible interrelationships. The purpose of this exploratory multiple case study was to expand our understanding of the structure of the thinking employed by executive leaders as initiators and enablers of complex, large-scale organizational change. The researcher integrated knowledge of adult cognitive development and organizational leadership to examine the higher forms of reasoning abilities required for dealing …

Stories Of Resistance: Black Women Corporate Executives Opposing Gendered (Everyday) Racism, Cheryl D. Jordan

Antioch University Dissertations & Theses

For this research, I explored contemporary resistance strategies that Black women executives in the corporate world use to oppose negative behaviors by others associated with their race and gender. The dissertation reviews scholarship about the major role the convergence of race and gender play in the day-to-day existence of Black women. Historically, negative images and beliefs have influenced the treatment of Black women in society. These same thoughts and images affect Black women executives in today’s workplace. African-American women continue to see limited advancement to senior levels within the corporate organization, even though diversity programs abound. As leaders in the …