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Relationships, Layoffs, And Organizational Resilience: Airline Industry Responses To September 11, Jody H. Gittell, Kim Cameron, Sandy Lim, Victor Rivas Sep 2006

Relationships, Layoffs, And Organizational Resilience: Airline Industry Responses To September 11, Jody H. Gittell, Kim Cameron, Sandy Lim, Victor Rivas

Research Collection School of Social Sciences

The terrorist attacks of September 11, 2001, affected the U.S. airline industry more than almost any other industry. Certain airlines emerged successful and demonstrated remarkable resilience while others languished. This investigation identifies reasons why some airline companies recovered successfully after the attacks while others struggled. Evidence is provided that layoffs after the crisis, although intended to foster recovery, instead inhibited recovery throughout the 4 years after the crisis. But, layoffs after the crisis were strongly correlated with lack of financial reserves and lack of a viable business model prior to the crisis. Digging deeper, the authors find that having a …


States' School Crisis Planning Materials: An Analysis Of Cross-Cultural Considerations And Sensitivity To Student Diversity, Neil O. Annandale Jul 2006

States' School Crisis Planning Materials: An Analysis Of Cross-Cultural Considerations And Sensitivity To Student Diversity, Neil O. Annandale

Theses and Dissertations

The importance of providing appropriate crisis intervention to individuals and families from diverse backgrounds is an often overlooked aspect of service provision. In particular, school-based crisis intervention has only recently begun to address this issue. This study reviewed state mandated school crisis plans, state directives for crisis plans, and state resources to assist school districts in developing crisis plans. The content of these materials was examined to determine the extent and type of coverage given to student diversity, particularly cross cultural considerations. Materials were obtained from state department of education internet sites and from the state offices of Safe and …


Development Of A Theoretical Framework Of Distributed Cognition Phenomena In Control Centers During Crisis Conditions, Christopher J. West Jul 2006

Development Of A Theoretical Framework Of Distributed Cognition Phenomena In Control Centers During Crisis Conditions, Christopher J. West

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to develop and partially validate a theoretical framework describing distributed cognition phenomena occurring in organizational control centers functioning in crisis environments. Using a systems approach, the work synthesizes existing constructs relating to distributed cognition then supplements this knowledge with review of crisis management literature. The goal of this effort is the development of a framework for understanding the impact of crisis conditions on such phenomena occurring within the specified setting. An exploratory case study approach was used to partially validate and refine the framework by gauging its ability to interpret the impact of crisis …