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Controlling Emotions In Sport, Marc Jones
Controlling Emotions In Sport, Marc Jones
Marc Jones
Emotions play a central role in sport performance. Accordingly, it is important that athletes are able to draw on a range of strategies to enhance emotional control. The present paper outlines a number of strategies based on Lazarus’ cognitive-motivational-relational theory of emotion. Strategies are outlined that aim to change cognitions, resulting in either a more appropriate emotional response or a suppression of the expression of emotion and any maladaptive behavioral consequences. These techniques comprise self-statement modification, imagery, socratic dialogue, corrective experiences, self-analysis, didactic approach, storytelling metaphors and poetry, reframing, cognitive paradox, and use of problem-solving skills. Furthermore, given the changes …
An Examination Of Individual And Organizational Factors Related To Emotional Labor, Robin Hughes Gosserand
An Examination Of Individual And Organizational Factors Related To Emotional Labor, Robin Hughes Gosserand
LSU Doctoral Dissertations
Managing emotions in the workplace, termed emotional labor (Hochschild, 1983), is becoming increasingly important as the economy continues to become more service-oriented. Grandey (2000) defines emotional labor as the process of regulating feelings and expressions of emotions in order to achieve organizational goals. The regulation of observable expressions of emotions is known as surface acting, and the regulation of felt emotions is called deep acting. The current study tested a model of emotional labor including factors hypothesized to be related to surface acting and deep acting. Proposed antecedents include perceived display rule demands, commitment to display rules, positive and negative …