Digital Commons Network^™

Did That Help? Harnessing Natural Language Processing To Uncover Characteristics Of Peer Feedback And Their Impacts On Teamwork-Skills Learning., Annamaria V. Wolf

All Dissertations

Peer Evaluation Systems (PESs) allow members of student teams to provide one another with computer-mediated feedback in the form of qualitative, open-ended comments. The current research leverages unsupervised Natural Language Processing (NLP), namely Biterm Topic Modeling (BTM) and sentiment analysis, to uncover latent topics and degree of positivity and negativity expressed in peer feedback, respectively. BTM results revealed a 6-topic model that was reliably replicated over 10 Gibbs initializations 80% of the time. Topics were labeled Timely Communication, Idea Generation, Coordination & Adaptation, Work Quality, Team Support & Focusing, and Work Accountability. Qualitative comparison suggests that these topics demonstrate …

Trust Is Not Enough: Examining The Role Of Distrust In Human-Autonomy Teams, Sydney Begerowski

All Theses

As automation solutions in manufacturing grow more accessible, there are consistent calls to augment capabilities of humans through the use of autonomous agents, leading to human-autonomy teams (HATs). Many constructs from the human-human teaming literatures are being studied in the context of HATs, such as affective emergent states. Among these, trust has been demonstrated to play a critical role in both human teams and HATs, particularly when considering the reliability of the agent performance. However, the HAT literature fails to account for the distinction between trust and distrust. Consequently, this study investigates the effects of both trust and distrust in …

Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri

Engineering Management & Systems Engineering Theses & Dissertations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment.

The role …

The Trickle-Out Effect Of Prioritizing Well-Being, Kelsey M. Stout

Theses and Dissertations

This research builds upon previous studies of the effects of inequity theory on well-being at work. The purpose of this study was to understand the intersection of equity theory and well-being for US employees in modern corporate organizations. Specifically, the study aims to answer the research question-When one employee prioritizes their well-being, how does it affect their work teammates’ well-being? Twenty full-time corporate employees from various companies and industries each participated in a survey and an interview. Overall, this research found that prioritizing well-being at work generally positively impacts those around them. However, it has a negative impact when the …

Proper Punctuation: A Qualitative Exploration Of Changes In Conflict Management Processes During Revolutionary Periods In Teams, Cody J. Thompson

Theses and Dissertations

Teams experience periods of dramatic change, known as revolutionary periods, during their developmental life cycles. These periods have an outsized impact on performance as they provide an opportunity to reconsider and reshape the fundamental assumptions and processes that teams deploy to accomplish their goals. The transient and durable changes to transition, action, and interpersonal processes which occur during revolutionary periods are critical mediators which convert the team’s inputs into outcomes including productivity, group viability, and individual group member satisfaction. Teams are ubiquitous in for-profit organizations, and these organizations are situated in increasingly dynamic and volatile environments. Despite this, little research …

Perspective Taking: A Tool For Improving Team Member Relationships And Performance, Mikayla Ann Marcinkowski

College of Science and Health Theses and Dissertations

Researchers and practitioners alike are interested in ways to help teams reach their full potential. In the current research, perspective taking is presented and tested as a tool that can help teams build and maintain positive interpersonal relationships and achieve top performance. Further, the current research integrates several conceptualizations of perspective taking to acknowledge that while some people may be more inclined to engage in perspective taking behaviors, there is the potential to train perspective taking as a skill for those who are not. Thus, this research also tests the effectiveness of a perspective taking intervention focused on encouraging the …

Understanding Teamwork Using Dynamic Network Models, Ashlyn Paige Lowe

College of Science and Health Theses and Dissertations

Studying team processes is critical to understanding how teams work to achieve team outcomes. To effectively study team processes, behavioral activities team members enact must be measured with sufficient granularity and intensity. Analyzing the detailed mechanics of team processes requires employing analytical methods sensitive to modeling the series of actions and interactions of team members as they execute taskwork and teamwork over time. Current empirical investigation of team processes lags with respect to intricately measuring and assessing team processes over time. Using dynamic network models, this dissertation sought to understand the behaviors responsible for interaction patterns amongst team members, how …

Phenomenological Study On Leaders With Heart: Examining The Effects Of Heart-Led Leadership With Remote Employees, Aries Sanders

Dissertations

Purpose: The purpose of this qualitative phenomenological study is to examine and describe how exemplary leaders of remote teams lead from the heart, using Mark Crowley’s four principles to accomplish extraordinary results in organizations.

Methodology: This qualitative phenomenological study examines and describes how exemplary leaders of remote teams at Fortune Global 500 companies who lead from the heart using Mark Crowley’s four principles accomplish extraordinary results in an organization. The research study is qualitative. The qualitative method was chosen to describe and understand the lived human experience. The study aims to uncover and explain patterns to make a scholarly contribution …

How Exemplary Female Superintendents In Orange, Riverside, San Bernardino, And San Diego Counties In Southern California Lead From The Heart, Jeanine Wulfenstein

Dissertations

Purpose: The purpose of this phenomenological study was to describe how exemplary female superintendents in Orange, Riverside, San Bernardino, and San Diego counties in Southern California lead from the heart using the four principles of Mark C. Crowley’s work, by demonstrating how they build a highly engaged team, connect on a personal level, maximize employee potential, and value and honor achievement within their organizations.

Methodology: This phenomenological study explored and identified the lived experience of eight California public school superintendents in Orange, Riverside, San Bernardino, and San Diego counties in Southern California. Study participants were selected for interview participation based …

How Individual Differences And The Use Of Humor Shape Relationships In Teams Over Time, Melissa Vazquez

College of Science and Health Theses and Dissertations

Due to its ability to influence social interactions and relationships, humor can play an important role in team dynamics. The aims of this project are to examine how team member individual differences in humor styles relates to the expression of humor over time, and how humor usage shapes relationships between team members. Hypotheses were tested using data from highly interdependent teams working together over an extended period. Results have implications for the selection of team members, and the training and management of unique teams. In all, this research provides validation evidence for the HSQ measure as a predictor of humor …

Utilizing The Radsm Process: Developing An Unobtrusive Measure Of Cohesion, Zachary Lee Rahner

Theses and Dissertations

In this study, verbal indicators produced following the RADSM process were used to code transcript data collected from 62 three-person teams playing a cooperative bridge crew simulator. A training dataset, consisting of 88 mission transcripts, and a testing dataset, consisting of 39 mission transcripts, were created from the data. Multilevel modeling was employed to develop a linear-regression algorithm to predict/measure team task and social cohesion. The findings revealed that task cohesion perceptions are linked to the proportion of speech dedicated to information requests and instructions, whereas social cohesion perceptions are associated with the proportion of speech dedicated to amusing and …

It's Not Just A Game: Exploring The Effects Of An Escape Room Team Building Intervention, Andrew C. Griggs M.S.

Doctoral Dissertations and Master's Theses

Escape rooms have been used as a training intervention in multiple contexts, but their efficacy as a team building intervention is not well understood. The purpose of this study was to assess the effects of a team building escape room on perceptions of team processes and perceived team effectiveness, the sustainability of these effects, as well as relationships between team processes and task completion in this context. This research utilized archival data of 33 healthcare teams (n = 145 participants) completing a team building escape room and prospectively collected follow-up data from the same participants (n = 49 …

Fuelling Effects Of Unique Opinion Holder’S Emotions On Team Creativity: A Collective Information Processing Perspective, Hui Si Oh

Dissertations and Theses Collection (Open Access)

Building on past studies that have found positive influence of minority member on team creativity, this research examined an underexplored yet crucial topic of a unique opinion holder’s happy and anger emotions on team creativity. Using a collective information processing perspective, this study examined whether the expression of anger and happiness would be beneficial for team creativity by spurring team members to respond qualitatively differently to each other’s ideas during the discussion. Additionally, this study examined whether the influence of a unique opinion holder’s emotions on team creativity through information-processing pathways would depend on individual members’ working memory capacities. Three …

What Drives Collective Informal Learning : The Influence Of Team Learning Orientation, Process Efficacy, And Metacognition, Gabrielle Danna

Legacy Theses & Dissertations (2009 - 2024)

The primary level of investigation for informal learning has been the individual level despite the social nature of informal learning, and organizational learning more broadly. This study extends goal orientation and self-regulated learning theoretical frameworks at the individual level to the collective team level to understand the inputs and processes that may predict team informal learning. A model is proposed where team learning orientation positively predicts team informal learning. Process efficacy and collective metacognition are proposed to mediate the relationship between team learning orientation and team informal learning. One hundred and two students holding a club officer position in 32 …

Assessing The Impacts Of Work-Related Applications Of Improvisation Training On Psychological Safety In Teams, Marne Maykowskyj Nordean

Theses and Dissertations

This paper discusses improvisational training (IMPT) and psychological safety and seeks to find if the former impacts the latter. For this study, improvisation has four main tenets: ensemble / co-creating, 'yes, and' / accept and heighten, authenticity / celebrating failure, and listening and communication skills. Psychological safety is defined as the shared belief held by members of a team that the team is safe for interpersonal risk-taking and a sense of confidence that the team will not embarrass, reject or punish someone for speaking up. This confidence stems from mutual respect and trust among team members. It is described as …

Tilted Literature Review, Molly Goldman

Williams Honors College, Honors Research Projects

In my research, I will be conducting a literature review that looks into several aspects of the 'tilted' phenomenon. My research collection will include several psychological functions in conflict and how they relate to the titled definition. First, I will be looking into how individual conflict affects the team's performance. I will also be researching affect management in real-time and different strategies for managing emotions under high-stress conditions. The goals of this project are to bring forward data on how to help Esports teams effectively manage their emotions while in high-stress situations. This research will help to identify both individual …

Mutual Accountability And Its Impacts On Cross-Functional Teams, Lori E. Simms

Theses and Dissertations

The intent of cross-functional teams is to bring together diverse individuals of relevant functional expertise from across an organization to solve problems rapidly and efficiently. The difficulty with cross-functional teams is in establishing and maintaining mutual accountability because individuals come with their respective individual accountabilities and the methods for which those accountabilities were established. This qualitative study explored mutual accountability, how it is established, and its impact on cross-functional teams. Nine individuals participated in semi-structured interviews to explore how mutual accountability is established, barriers to establishing and maintaining it, and the impact of its presence or lack thereof on the …

Exploring Grief And Mourning In Work Teams: A Phenomenological Multi-Case Study, Ashley L. Kutach

Human Resource Development Theses and Dissertations

The purpose of this research study was to explore the experiences of team members when a fellow team member returns to work after the unexpected death of a loved one. The participants in the study gave accounts of their personal experiences, and the overall team experiences, following a team member’s return to work. The goal of the study was to investigate these experiences to provide insight that is not available in current literature.

This research was a phenomenological multi-case study based on six theoretical literature foundations: grief dual process model, social support model, team-member exchange theory, social network theory, group …

Personality And Process: The Role Of Dyadic Homophily, Christina N. Falcon

USF Tampa Graduate Theses and Dissertations

This paper focuses on understanding the development of quality of intra-team processes. Utilizing semester-long project teams, social networks were used to measure the information sharing and coordination between all pairs of members with the teams. Dyadic-level homophily on the personality traits of agreeableness, extraversion, and openness to experience were used to predict the quality of these dyadic processes. Additionally, data from 11 weeks were used to examine whether the personality-process relationships change during the life cycle of the team.

A Computational Cognitive Architecture For Exploring Team Mental Models, Neil Benoit Outland

College of Science and Health Theses and Dissertations

Team Mental Models (TMM) are one of the strongest predictors of team behavior and performance. TMM direct team behaviors through the series of tasks they perform over time. Research in the area, although crucial in demonstrating the effect of TMM, has been largely static, failing to articulate specifically how TMM emerge or function in teams over time. This dissertation develops a computational model to explicate the process of TMM emergence and demonstrate necessary factors. First, I explain the core concepts of TMM emergence, including team composition, dyadic interactions, and contextual variables. Second, I develop a process-oriented theory of TMM development …

Intragroup Conflict Among Caribbean Students In Higher Education While Engaging In Group Work, Martha Cilla Des Vignes

Department of Conflict Resolution Studies Theses and Dissertations

A qualitative phenomenological study was conducted to gain an in-depth understanding of the lived experiences of Caribbean students in higher education who experience intragroup conflict as they engage in group work. The site for this study was the Republic of Trinidad and Tobago, and the participants were nine Caribbean students studying at the higher education level in the Republic who experienced intragroup conflict while engaging in group work. An interpretative phenomenological analysis was used to gain insight into the phenomenon and the key theories forming the theoretical framework were interpersonal theory, group development theory and intragroup conflict theory. The following …

Knowledge Boundaries Shape The Cognitive And Structural Foundations Of Innovation: Dyad-Level Expertise Exchange In Teams Of Specialists, Daniel Jordan Slyngstad

CGU Theses & Dissertations

Innovation in academia and industry is increasingly achieved via complex problem solving in teams making use of knowledge from multiple areas of expertise. These expertise-diverse teams have proliferated in response to the demands of contemporary knowledge work, and members often possess intellectually distant skillsets that impose novel constraints on the means by which they must collaborate—in particular, they must rely more on distributed taskwork. Yet, research continues to place emphasis on the goal of enabling teams to achieve innovation by increasing knowledge shared in common, overcoming obstacles to cognitive parity, or via sustained periods of problem solving by the team …

Dialogue During Team Problem Solving Using Visual Representation Boundary Objects: A Case Study, Julie Marie Webb

University of the Pacific Theses and Dissertations

Organizations benefit from the knowledge held by individual members as well as knowledge that is shared among those members. In order for knowledge to co-develop between members, and to spread, organizations must provide opportunities for members to collaborate. Organizational teams sometimes require assistance with interpersonal communication, establishing consensus, and sharing knowledge when collaborating. Group facilitators can offer guidance and intervene when teams need support. In addition, teams can find support through the use of visual representation boundary objects (VRBOs) to build trust, improve communication, increase cooperation, and share ideas. This study explores how knowledge is shared between team members and …

Identifying As Lesbian, Gay, Or Bisexual At Work: Implications Of Disclosure Within Work Teams, Jesse R. Caylor

Theses and Dissertations

As is the case for members of any stigmatized minority group, lesbian, gay, and bisexual (LGB) individuals face heightened adversity within the workplace (Herek, 2009). However, unlike employees with stigmatized identities that are readily apparent (e.g., race, gender), employees who identify as LGB are afforded a unique opportunity to avoid the adversity associated with their stigma altogether by choosing not to identify themselves (e.g., maintain the appearance of being heterosexual). However, despite the potential negative consequences, many LGB employees choose to disclose their sexual orientation to their coworkers and supervisors. Research on the impact of disclosure behaviors on subsequent job …

Manipulating Relative Lmx: Effects On Performance, Conflict, And Strain, Keaton A. Fletcher

USF Tampa Graduate Theses and Dissertations

Fundamental to the conceptualization of leader-membership exchange (LMX), particularly within the context of teams, is that leaders do not necessarily treat each follower equally. Studies that have examined LMX within the context of the team often fail to capture these complexities, or rely exclusively upon self-report, or survey-based data to make inferences. Therefore, it is the purpose of this study to examine the effects of experimentally manipulated relative LMX within teams on individual conflict processes, attitudes, and psychological distress, as well as team-level performance. This study examined conflict processes and outcomes within 113 virtual, project teams engaged in a decision-making …

Project Manager Strategies For Strengthening Communications Within Project Teams, Christine Taylor

Walden Dissertations and Doctoral Studies

Communication inefficiencies are among the reasons for poor or substandard performances in project teams. The purpose of this multiple case study was to explore the strategies used by project managers in the health care industry to strengthen communication within project teams. The conceptual framework for the study was McQuail's mass communication theory and Craig's communication theory. Participants of the study were 4 project managers from 2 leading medical supply companies located in the mid-Atlantic region of the United States. Data were collected using semistructured interviews and a review of company documents. The summarized interview responses were validated by participants through …

Supporting Healthcare Teams With Implementation Projects: Shaping A Toolbox, Carian Van Der Sman

Creativity and Change Leadership Graduate Student Master's Projects

This project explores a) the challenges healthcare professionals experience when they work in a team to implement new (but elsewhere existing or proven) products or solutions into their practice and b) how a toolbox of creativity and change methods, tools and techniques might look like to support them to overcome these challenges. This project shows that healthcare professionals most likely benefit from 1) tools that provide teambuilding and would support the sense of growing together, 2) tools that would demonstrate an overview of types of resistance they could face and strategies to overcome them and 3) tools that provide an …

Team Performance And Project Success, Ijeoma Okoronkwo

Dissertations and Theses

Project Teamwork is a worthy objective aimed at accomplishing high level cooperation, productivity and success but often times this is not so. The level of performance applied towards a project work has a direct impact on the project success or failure.

Teams are the basic structure of how project activities and tasks are being organized and managed within companies and organizations. Therefore, the success or the failure of a project depends largely on the overall performance of the teams assigned to the project. This increased attention towards teams has forced many organizations to focus on improving the overall performance of …

Proactive Workplace Bullying In Teams: Test Of A Rational And Moral Model Of Aggression, Anthony S. Colaneri

College of Science and Health Theses and Dissertations

This study tested part of a recently developed theoretical model of proactive workplace aggression put forth by Dixon, Chang, and Johnson (2015). The model postulates distinct motives underlying why perpetrators will morally justify their aggressive behavior, dependent upon the relative in/out-group status and relative hierarchical status of the target. Participants from Amazon’s MTurk community were shown one of four vignettes that described a team workplace scenario where the participant was presented with the choice to act aggressively toward a coworker in order to help facilitate the team’s goal. All four of the model’s dyadic perpetrator-target relationships were represented, but the …

Initial Development Of A Team Viability Measure, Jessica Nicole Cooperstein

College of Science and Health Theses and Dissertations

Team effectiveness has been studied greatly in organizational research, and many factors have been identified that contribute to team success. However, given that numerous work teams today are long-term, ongoing entities, performance alone may not be the most appropriate measure. Many teams need to be highly adaptive to meet environmental demands (Tannenbaum, Mathieu, Salas, & Cohen, 2012). These teams go through several performance episodes, often managing several tasks simultaneously (Marks, Mathieu, & Zaccaro, 2001). Team viability as a construct may be useful in determining how well a team will perform on subsequent tasks. Viability assesses the team’s potential for future …