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Nonprofit Board Effectiveness, Funding Source,And Financial Vulnerability, Matthew Hodge Jan 2006

Nonprofit Board Effectiveness, Funding Source,And Financial Vulnerability, Matthew Hodge

Electronic Theses and Dissertations

Nonprofit organizations rely heavily on their governing board of directors to provide leadership, strategic guidance, and financial oversight. The nonprofit community continues to grow, and the services provided by these organizations have become a critical part of our society, providing a wide variety of services targeting a diverse population. In this context, how the role of the board of directors impacts the financial position of the nonprofit organization is of great interest to both the academic community and the practitioner. This study examined three areas of interest: board effectiveness, funding source, and financial vulnerability. First, the association between board effectiveness ...


The Kiosk Culture: Reconciling The Performance Support Paradox In The Postmodern Age Of Machines, Thomas Cavanagh Jan 2006

The Kiosk Culture: Reconciling The Performance Support Paradox In The Postmodern Age Of Machines, Thomas Cavanagh

Electronic Theses and Dissertations

Do you remember the first time you used an Automatic Teller Machine (ATM)? Or a pay-at-the-pump gas station? Or an airline e-ticket kiosk? How did you know what to do? Although you never received any formal instruction in how to interact with the self-service technology, you were likely able to accomplish your task (e.g., withdrawing or depositing money) as successfully as an experienced user. However, not so long ago, to accomplish that same task, you needed the direct mediation of a service professional who had been trained how to use the required complex technology. What has changed? In short ...


Every Cloud Has A Silver Lining: Positive Effects Of Deviant Coworkers, Gergana Markova Jan 2006

Every Cloud Has A Silver Lining: Positive Effects Of Deviant Coworkers, Gergana Markova

Electronic Theses and Dissertations

The purpose of this study was to recognize and explore the reactions of employees to a deviant coworker. Specifically, I focused on the potential positive effects for employees who are in the presence of a coworker perceived as deviant, dysfunctional, or negative. Consistent with a labeling perspective on deviance, I argued that an employee may become a deviant as a result of social construction, fostered either by observed norm violations or the perceived dissimilarity of this person. Drawing on diverse theories from social psychology and sociology, I hypothesized that in the presence of a deviant coworker, other employees may have ...


A New Theory And Measure Of Ethical Work Climate: The Psychological Process Model (Ppm) And The Ethical Climate Index (Eci), Anke Arnaud Jan 2006

A New Theory And Measure Of Ethical Work Climate: The Psychological Process Model (Ppm) And The Ethical Climate Index (Eci), Anke Arnaud

Electronic Theses and Dissertations

With this dissertation I developed a new theory and measure of ethical work climate (EWC). Currently, there exists one dominant theory and measure of EWC developed by Victor and Cullen (1988, 1987). Even though researchers have identified problems with this theory, such as inconsistencies with regard to its limited theoretical scope and troubling psychometric properties, it is the most widely utilized framework for conceptualizing and testing EWC. Therefore, I propose to develop an improved theory and measure of EWC, one capable of addressing some of the principle shortcomings of earlier efforts. Building on Rest's (1986, 1979) "Four-Component" model of ...


Understanding Employees' Behavioral Reactions To Aggression In Organizations, Marie Mitchell Jan 2006

Understanding Employees' Behavioral Reactions To Aggression In Organizations, Marie Mitchell

Electronic Theses and Dissertations

The purpose of this dissertation is to explore employees' behavioral reactions to the perceived aggression of others. Perceived aggression is defined as behavior that is perceived to be intentionally harmful by the intended target. A typology is developed that identifies two primary dimensions of behavioral reaction: (1) the form of the behavior (aggression/non-aggression) and (2) the direction of the behavior (toward the source of the harm/not toward the source of the harm). Based on these dimensions, the typology produces four categories of behavioral reactions: retaliatory aggression, displaced aggression, constructive problem-solving, and withdrawal. A model is then presented, which ...


Assessing The Web-Based Destination Marketing Activities: A Relationship Marketing Perspective, Liza Cobos Jan 2006

Assessing The Web-Based Destination Marketing Activities: A Relationship Marketing Perspective, Liza Cobos

Electronic Theses and Dissertations

Innovations in information technology have played an important role in the way business is conducted. Technology innovations have great impact on tourism destination marketing organizations such as convention and visitor bureaus, since they are highly dependent on information and timely distribution of it to the public. Information technology innovations such as the Internet allow CVBs to perform their marketing functions in a more efficient manner. The implementation of web-based marketing functions is impacted by organizational characteristics that either foster or hinder their implementation (Thong, 1999; Tornatzky & Fleischer, 1990; Wang & Fesenmaier, 2006; Zhu & Kraemer, 2005). Information technology innovations have been adopted by organizations in different ...


Event Planners' Ratings Of Destination Selection Variables: A Comparison Between Members Of Three Professional Association Groups, Marta Godlewska Jan 2006

Event Planners' Ratings Of Destination Selection Variables: A Comparison Between Members Of Three Professional Association Groups, Marta Godlewska

Electronic Theses and Dissertations

Several researchers have attempted to understand the destination selection criteria that are important to event planners (Crouch & Ritchie, 1998; Getz, 2003; Oppermann, 1996). However, an examination of the previous studies indicated that only limited understanding of the destination selection criteria has been provided. There is little research that compares event planners belonging to different professional associations and their rating of destination selection criteria. This study examined the differences that exist between three groups of event planners in rating thirteen destination selection variables. The study provides more understanding in the search of an optimal combination of destination selection mix based on multiple dependent ...


Dynamic Entrepreneurial Networks: An Investigation Of Entrepreneurs, New Ventures And Their Networks, Diane Sullivan Jan 2006

Dynamic Entrepreneurial Networks: An Investigation Of Entrepreneurs, New Ventures And Their Networks, Diane Sullivan

Electronic Theses and Dissertations

Entrepreneurs need resources to organize new venture offerings into marketplace-acceptable forms. Entrepreneurs use others' assistance via networks to obtain these resources. Research indicates that firms face resource dependencies, that likely change over time, where they must respond to those controlling resources. Although some work has investigated implications of new ventures' networks at one time period, little work has investigated the dynamic nature and associated outcomes of networks as they change due to different resource requirements as the venture develops. This research examines the dynamic nature of networks, due different resource requirements over time, and how these changes impact entrepreneurial outcomes ...


U.S. Symphony Orchestra Bylaws: Policy Anomalies And Trends, Anita Loomis Jan 2006

U.S. Symphony Orchestra Bylaws: Policy Anomalies And Trends, Anita Loomis

Electronic Theses and Dissertations

Bylaws serve as the skeleton of any nonprofit organization's administrative culture. They are the laws and rules that govern the internal affairs of an organization. (Pickett 2000) Since the primary function of bylaws is to support the effective management of operations, the examination of bylaws content is particularly relevant when looking for evidence of innovative adaptations to organizational change. As students of arts administration, the focus of the researcher's investigation centered on cultural organizations; symphony orchestras in this instance. Symphony orchestras, like other cultural organizations, must adapt to survive internal and external change. The reason for choosing to ...


Healthcare Information Systems:Design Theory, Principles And Application, Sandra Richardson Jan 2006

Healthcare Information Systems:Design Theory, Principles And Application, Sandra Richardson

Electronic Theses and Dissertations

Healthcare information systems (HISs), as a class of systems, are not currently addressed in the MIS literature. This is in spite of a sharp increase in use over the past few years, and the uniquely qualified role that MIS has in the development of, impact and general understanding of HISs. In this project the design science paradigm frames the development of a set of design principles derived from the synthesis of the design literature, ethics literature, and professional guidelines, from both the medical and computing professions. The resulting principles are offered to address the design of healthcare information systems. Action ...


Essays On Mutual Fund Governance And The Advisory Fee Contracts, Yaman Erzurum Jan 2006

Essays On Mutual Fund Governance And The Advisory Fee Contracts, Yaman Erzurum

Electronic Theses and Dissertations

This dissertation consists of three studies related to corporate governance of equity mutual funds in a framework of relations between the three closely interrelated actors of mutual fund industry. The mutual fund advisers, the shareholders and the mutual fund board being the advocate of shareholders rights. The first study analyzes the advisory fee, using a survivorship bias free data set of 176 equity funds managed by 125 different advisers. The price of professional portfolio management provided by the mutual fund adviser depends not only on the fund characteristics but also on the fund objective, the adviser's portfolio related and ...


The Relations Among Cultural Values, Ethnicity, And Job Choice Trade-Off Preferences, Linda Isenhour Jan 2006

The Relations Among Cultural Values, Ethnicity, And Job Choice Trade-Off Preferences, Linda Isenhour

Electronic Theses and Dissertations

Researchers in human resource management (HRM) have long been concerned with the attraction and retention of organizational members (Breaugh, 1992; Rynes, 1991; Vroom, 1966). However, as the U.S. work force has become more diverse (U.S. Census Bureau, 2000), the need to consider how issues of cultural diversity are related to the recruitment process has become increasingly important. For example, although past research has investigated relations among individuals' values, personality, and job choice preferences, no research has examined the job choice trade-off preferences of culturally diverse individuals. Moreover, researchers have not examined explicit job choice trade-off preferences involving job ...