Open Access. Powered by Scholars. Published by Universities.®

Digital Commons Network

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 5 of 5

Full-Text Articles in Entire DC Network

Analogical Problem Solving: An Exploratory Analysis Of The Facilitating Effects Of Type Of Training, Analog Type, And Level Of Expertise On Spontaneous Transfer, Dune E. Ives May 1996

Analogical Problem Solving: An Exploratory Analysis Of The Facilitating Effects Of Type Of Training, Analog Type, And Level Of Expertise On Spontaneous Transfer, Dune E. Ives

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

Research on analogical problem solving has delineated several factors that impact one's ability to spontaneously generate a correct solution strategy to a target problem. These factors include, but are not limited to, type of analogy provided to subjects (i.e., partial versus complete), the level of isomorphism between analogies and target problems, and the solver's level of analogical problem-solving expertise

Recently, researchers have begun to focus on providing solvers with direct instruction on analogical problem-solving processes and strategies in an effort to augment analogical problem-solving ability. The most common type of instruction (i.e., teacher-generated) involves providing direct instruction on problem-solving processes …


The Effect Of Peer Counseling Training And Experience On Peer Counselors, Holly Day Mcfarland May 1996

The Effect Of Peer Counseling Training And Experience On Peer Counselors, Holly Day Mcfarland

Undergraduate Honors Capstone Projects

This study was designed to measure improvement in communication skills of 11 peer counselors after training. The instrument utilized was the Interpersonal Communication Inventory which was given in a pretest-treatment-posttest format. The treatment consisted of a three month intensive training program which emphasized improving communication skills in the areas of listening, empathy and understanding. The results indicated that the peer counselors improved their communication skills dramatically. The mean on the pretest was 83.82, while the mean after the treatment was 100.09.


A Study Of Training Methodology For Customer Contact Employees In Spain, And Implications On Service Quality, Mireia Montane-Balague Jan 1996

A Study Of Training Methodology For Customer Contact Employees In Spain, And Implications On Service Quality, Mireia Montane-Balague

UNLV Retrospective Theses & Dissertations

Studies on training for customer contact employees in the hotel industry have not been found in Spain. In the United States, ample research has been conducted in the areas of training, service quality, and customer satisfaction. However, studies on training programs for customer contact employees, and studies that address the influence of customer contact employees on customers' perceptions of quality are fairly This exploratory study was intended to evaluate the training methodology provided to customer contact employees in luxury properties in Spain, to assess perceptions of effectiveness of such training methods, and to relate such methodology to perceptions of service …


Atomic Age Training Camp: The Historical Archaeology Of Camp Desert Rock, Susan Edwards Jan 1996

Atomic Age Training Camp: The Historical Archaeology Of Camp Desert Rock, Susan Edwards

UNLV Retrospective Theses & Dissertations

Located in the southeast corner of the Nevada Test Site, Camp Desert Rock was established in 1951 when U.S. military leaders decided American ground troops needed physical and psychological training in the tactics of atomic warfare. For the next six years, Camp Desert Rock was home for the nearly 60,000 soldiers that participated in military exercises during atmospheric weapons testing. With the end of atmospheric testing the camp was partially dismantled and abandoned; The focus of this thesis was to identify and describe the material remains of Camp Desert Rock and to test the utility of Robert Schuyler's historic ethnographic …


A General Reference Guide For Sales Managers In The Printing Industry To Aid In The Training And Development Of New And Current Sales Personnel, David E. Adam Jan 1996

A General Reference Guide For Sales Managers In The Printing Industry To Aid In The Training And Development Of New And Current Sales Personnel, David E. Adam

Theses

This thesis will focus on the study of general management in the printing industry and the need f or a sales management level training program.

A reference manual was developed to help management understand the skills needed to be effective in today's highly competitive printing market/industry. This manual is also a reference to assist management in evaluating their skills, the skills of those they manage, and give them needed information to increase and develop these skills.

Many mid-size printing companies don't have rigid training programs for the white collar side of their business. Many times new hires are hired based …