Digital Commons Network^™

Nonparent-Friendly Work Climate & Parental Role Value: An Updated Approach To Understanding Nonparent Work Experiences, Andrew Lutz

Wayne State University Dissertations

First, the present study entails a theoretically guided examination of relationships between nonparent-friendly organizational climate (NPFC) and important outcomes among nonparent workers. Second, the present study explores the role of social-identity theory in understanding nonparent work experiences by examining and comparing the function (i.e., moderation effect sizes) of parental role values and parental expectations (i.e., childfree status) on relationships between NPFC and outcomes including affective commitment. Third, the present study compares the relevance of NPFC and singles-friendly culture in the prediction of outcomes among nonparent workers. Lastly, the present study examines the potential role of intersectionality of nonparental role and …

Global Identity: Conceptualization, Measurement, And Implications For Marketing Strategy, Irem Yoruk

Wayne State University Dissertations

Identity is an important predictor in consumer behavior; but marketing managers’ understanding of global identity is limited. This dissertation develops a more comprehensive conceptualization of the construct of global identity than those currently proposed in the literature. Anchored in identity and social identity theories, this work develops a multidimensional scale for measuring global identity, and validates this scale across two cultural environments, Turkey and the United States. This new scale is composed of four dimensions that explain the domain of global identity, three of which are comprised of two sub-dimensions. This work shows that these converge into a third-order global …

Organizational And Financial Considerations Of Inter-District School Of Choice On One Small District In The Detroit Metropolitan Area, Lori Lucas

Wayne State University Dissertations

The research study investigated the organizational and financial structure of a school district that participated in inter-district school of choice. The goal was to see if choice, resident and non-resident, had any influence on these structures. The literature that I reviewed highlighted the various organizational and funding mechanisms that school districts need to account for when considering options such as school of choice. This research study was conducted on a smaller scale compared to studies that have been completed on a grander scale. The goal of this study was to review the organizational and financial changes that districts make to …

Exploring And Expanding The Utility Of Cultural Distance: A Multi-National Analysis, Daniel Wiegert

Wayne State University Dissertations

In the current study, I utilized multiple cultural constructs to create and compare the utility of various forms of cultural distance as a predictor of national-culture-level outcomes, aggregated across multiple countries (i.e., a novel term: “Aggregated Cultural Distance”, hereafter ACD). ACD was first conceptualized in the current study by utilizing the nine Global Leader and Organizational Behavior Effectiveness (hereafter Project GLOBE) Societal Values dimensions in the calculation of ACD. I incrementally added and compared Project GLOBE’s Societal Practices and Tightness-Looseness scores (i.e., norms) to the Values ACD construct in predicting self-isolationist leadership behaviors (i.e., Project GLOBE’s Autonomous and Self-Protective leadership …

An Exploration Of Strategic Alignment In Higher Education, Linda Jimenez

Wayne State University Dissertations

The aim of this study is to explore the faculty’s experience and perspective of the alignment between their research, teaching, and service to the institutional priorities. Presently, higher education faces institutional issues that are unique with varying contexts and where strategic alignment has a vital influence on organizational performance. Although faculty’s core activities are service, teaching, and research, the enduring and prevailing challenges in higher education require faculty to expand their roles of core activities and engage in broader strategic initiatives of institutions. The need for this study is driven by a shortage of evidence about whether and how faculty …

Customer Choice Modeling For Retail Category Assortment Planning And Product-Line Extension, Elham Nosratmirshekarlou

Wayne State University Dissertations

Growing competitiveness and increasing availability of data is generating great interest in data-driven analytics across industries. One of the areas that has gained a lot of attention is Customer choice modeling, which aims to explain the choices individual customers make in choosing from a set of products based on their preferences. While effective customer choice modeling is essential to a wide variety of application domains, including retail, it is challenging in practice due to limitations around the quality of the data available for modeling and potentially complex choice behaviors. This dissertation presents a hybrid modeling approach that relies on both …

New Perspectives And Insights On The Intersection Of Business Model Design And Open Innovation: A Multi-Method Approach, Alexander Hermann Tobias Hagenmeyer

Wayne State University Dissertations

ABSTRACT

NEW PERSPECTIVES AND INSIGHTS ON THE INTERSECTION OF BUSINESS MODEL DESIGN AND OPEN INNOVATION: A MULTI-METHOD APPROACH

by

ALEXANDER HERMANN TOBIAS HAGENMEYER

August 2020

Advisor: Dr. Ratna Babu Chinnam

Major: Industrial Engineering

Degree: Doctor of Philosophy

Today’s fast-moving economy, characterized by uncertainty, rapid change and highly competitive landscapes, challenges firms to innovate effectively, which requires them in turn to increasingly innovate openly. The key idea of the notion of open innovation is that “not all the smart people work for you”. Instead, useful ideas and knowledge are spread over firms of all sizes in many parts of the world. …

Design Thinking & Strategic Product Planning For Highly Engineered Products, Shannon Dare Wayne

Wayne State University Dissertations

This paper offers an integrated framework to systematically address routine challenges plaguing early product development for highly engineered and complex products, such as automobiles. The framework includes up-front strategic product planning leveraging ‘design thinking’ and ‘design execution’ through a structured process to enable adaptation under uncertainties in the product development lifecycle for customer delight and program success. Included is product planning, from fuzzy front-end until product launch, and prioritizing aligned strategic initiatives while integrating design thinking throughout the process. We also discuss two real-world case studies to emphasize the efficacy of the framework and to demonstrate practical examples of how …

Turning Passion Into Profit: When Leisure Becomes Work In Modern Roller Derby, Amanda Nicole Draft

Wayne State University Dissertations

Modern roller derby operates as a “by the skater, for the skater” business model, where participants are not paid but must devote a certain amount of time, effort, and money to sustaining their sport and respective organizations. At the same time, while derby is grounded in anti-corporate values, a growing industry has sprouted to support the sport, the larger share of which consists of small business retailers selling gear, apparel, and other accessories. I use the context of modern roller derby to examine the changing natures of work and leisure, specifically how they operate as greedy institutions and emphasizing the …

Overt And Covert Retaliation Of Service Employees Against Customers Who Mistreat Them, Agnieszka Shepard

Wayne State University Dissertations

Mistreatment of service employees by customers who are demanding and aggressive has become a problem for service organizations. However, it has been the subject of very little research in the organizational behavior literature (Bedi & Schat, 2007). The few studies that have examined service employees’ reactions to such mistreatment (e.g., Doorman & Zapf, 2004, Grandey et al., 2004; Skarlicki, van Jaarsveld, & Walker, 2008; Yagil, 2008, Wang et al., 2014) found that that when service employees believe they have been mistreated, they become angry and upset, and reciprocate the unfair treatment in order to punish unpleasant customers. However, these researchers …

Mixture Models With Grouping Structure: Retail Analytics Applications, Haidar Almohri

Wayne State University Dissertations

Growing competitiveness and increasing availability of data is generating tremendous interest in data-driven analytics across industries. In the retail sector, stores need targeted guidance to improve both the efficiency and effectiveness of individual stores based on their specific location, demographics, and environment. We propose an effective data-driven framework for internal benchmarking that can lead to targeted guidance for individual stores. In particular, we propose an objective method for segmenting stores using a model-based clustering technique that accounts for similarity in store performance dynamics. It relies on effective Finite Mixture of Regression (FMR) techniques for carrying out the model-based clustering with …

Research Before Teaching And Service? Performances, Perceptions, And Experiences Of Faculty At Teaching-Intensive Institutions, Megan Elizabeth Throm

Wayne State University Dissertations

The privileging of research over teaching is well documented in scholarship regarding the teaching-research nexus. In this dissertation I analyze the experiences and identities related to research, teaching, and service of sixteen faculty members at teaching-intensive institutions through intensive interviews. The focus on teaching-intensive institutions is driven by two goals. The first goal was to gain a better understanding of how the privileging of research over teaching and service is experienced, understood, and reified by faculty members at teaching-intensive institutions. Second, by giving voice to the experiences of those at teaching-intensive institutions I hope to increase the value placed on …

Proactive Coordination In Healthcare Service Systems Through Near Real-Time Analytics, Seung Yup Lee

Wayne State University Dissertations

The United States (U.S.) healthcare system is the most expensive in the world. To improve the quality and safety of care, health information technology (HIT) is broadly adopted in hospitals. While EHR systems form a critical data backbone for the facility, we need improved 'work-flow' coordination tools and platforms that can enhance real-time situational awareness and facilitate effective management of resources for enhanced and efficient care. Especially, these IT systems are mostly applied for reactive management of care services and are lacking when they come to improving the real-time "operational intelligence" of service networks that promote efficiency and quality of …

A Data-Driven And Mixed Methods Analysis Of Automotive Retail Operations Management, Mark Allen Colosimo

Wayne State University Dissertations

The importance of effective retail operations management has never been more significant. Our research aims to expand the understanding for efficiency and dynamics of franchise outlets within retail networks with a focus on sales performance and profitability. The focus and contribution is the development of an actionable data analytics driven process by which automotive dealerships (retail outlets) can be analyzed to identify areas of opportunity for improvement. In general, automotive dealerships aim to sell product to make a profit, the manufacturer of the product/brand desires to sell vehicles to make a profit, and the customer desires to find a suitable …

Gender And Decision-Making In The C-Suite, Trang Doan

Wayne State University Dissertations

This study empirically tests the implications of five theories on the importance of gender in the C-suite. Specifically, I examine the impact of the Chief Financial Officer (CFO) gender on the stock price response at the appointment of the executive and on post-hiring firm performance. The results from both tests are in support of the notion that female executives are less overconfident, but not less risk-averse, than their male counterparts. Particularly, I find that investors respond relatively less favorably to the appointment of female CFOs compared to that of male CFOs at firms characterized by high uncertainty. Further, the evidence …

The Political Landscape: A New Approach To Understanding Corporate Political Activity, Michael Greiner

Wayne State University Dissertations

Despite the fact that Corporate Political Activity (CPA) is an area of research generating increasing interest among both academics and practitioners, there has been relatively little empirical research in the field, and what research has been done has often been inconclusive. In this dissertation, I argue that prior research has been hampered by a theory that relies upon a market analysis to understand this non-market activity. Instead, I describe and test a model of CPA in which business interests negotiate three factors in their efforts to convince politicians to support their positions: the ideology of the politician, the politician's relationships, …

Competencies And Strategies Utilized By Higher Education Leaders During Planned Change, Dawn Aziz

Wayne State University Dissertations

In a mixed methods study designed to explore the competencies and strategies utilized by self-described successful leaders of public, four-year U. S. institutions, this study confirmed that there was little difference among academic and non-academic leaders in their approach to successful change beyond that found in terms of non-academic preference for resilience and an academic preference for personal learning. Both leaders (N=47) showed high agreement for the nine proposed competencies, five of which were statistically higher in perceived importance (personal learning, resilience, emotional engagement/creating a safe space, networking/coalition building, and project management). Adapting Bolman and Deal’s four frames (2013) as …

Influential Factors In Consumer's Adoption Of Innovative Products, Mahdokht Kalantari

Wayne State University Dissertations

This dissertation addresses the challenges involved with the process of diffusion of innovations in the contexts of innovative educational materials and technological innovations.

Chapters 2 and 3 discuss building and using Online Brand Communities (OBCs) to disseminate innovative math educational materials. OBCs are known to be important platforms where consumers can communicate with the brand as well as other consumers. Through the effective use of these platforms, brands could accelerate the process of diffusion of their innovations. However, OBCs will not survive if consumers do not get engaged and participate in these communities. The purpose of this section of the …

Developing Innovation Capability In A Mass Production Organization, Mark Douglas Dolsen

Wayne State University Dissertations

ABSTRACT

DEVELOPING INNOVATION CAPABILITY IN A MASS PRODUCTION ORGANIZATION

by

MARK DOLSEN

May 2017

Advisor: Dr. Ratna Babu Chinnam

Major: Industrial Engineering

Degree: Doctor of Philosophy

Auto parts manufacturing is a key element of the North American automotive supply chain, and a significant component of the economy of Ontario, Canada. Employment in this sector declined 40% from 2003 to 2010 as the industry experienced a recession, and many firms relocated to lower wage jurisdictions as the Canadian currency strengthened against the US dollar. Experts contend that the solution for the industry lies in innovation; however, recommendations found in the current …

Are Transformational Leaders Sustainable? The Role Of Organizational Culture, Shan Ran

Wayne State University Dissertations

As the workplace becomes increasingly stressful, leaders’ well-being, a critical determinant for follower well-being and organizational effectiveness, rises as an important research direction. Under the theoretical framework of self-regulation and conservation of resources, the current study hypothesized that transformational leadership deters leaders’ affective and cognitive resources from long-term self-growth, resulting in a detrimental effect on leaders’ eudemonic well-being. In addition, organizational culture was hypothesized to moderate the overall negative relationship between transformational behaviors and well-being of the leaders. On the one hand, mastery-approach norms would facilitate restoration of resources, so the association between transformational leadership and well-being becomes positive under …

Colorism Bias In Hiring Decisions: Disentangling The Effects Of Hair Type And Skin Tone, Niambi Maia Childress Powell

Wayne State University Dissertations

Studies on colorism bias are prevalent, but there exists a gap in the literature regarding how this construct operates within organizational contexts (Marira & Mitra, 2013). The current research explores colorism bias in organizational hiring decisions, considering both hair type and skin tone as physical markers which influence the enactment of colorism biases; as well as investigating the mediating effect of racial identity strength and attractiveness of the applicant, and moderating effects of job type. In a quasi-experimental design, participants viewed a Black female job applicant being considered for either a blue or white collar job, with varying degrees of …

Are Low Price Guarantees And Price Matching Guarantees Created Equal: Examining The Effects Of Different Types Of Price Guarantees On Consumers’ Evaluations, Swati Verma

Wayne State University Dissertations

Retailers offer one of Low Price Guarantees (LPGs) or Price Matching Guarantees (PMGs) to signal their price position in the marketplace. Past literature has assumed that both LPG and PMG work similarly as signals of low prices, and consequently, LPG and PMG have been used interchangeably in both research and practice. In my dissertation, I posit that LPG and PMG send out different price signals, and therefore have different effects on consumers’ evaluations. Across four studies, I show that LPGs signal lower prices than PMGs, and so LPGs lead to superior evaluations in pre-purchase scenarios, especially for promotion focused consumers …

Star-Crossed Consumers: The Effects Of Online Rating Scale Length On Product Evaluations, Aaron C. Johnson

Wayne State University Dissertations

Consumers’ ratings of products are ubiquitous in the online marketplace (e.g., Amazon; Yelp). The rating scales provided by online businesses typically comprise a set of stars that appear in the form of linear scales. Consumers looking to purchase a certain product likely rely on product ratings based on these rating scales. Although past research confirms the intuitive expectation that a higher star rating for a product elicits more favorable responses from consumers, there is a paucity of research related to effects of the properties of the scales themselves on consumers’ psychology. The literature on cognitive processing of information suggests that …

The Effect Of Intrateam And Interteam Trust On Organizational Outcomes: A Multilevel Study, Abere Kassa Kassa

Wayne State University Dissertations

The main objectives of this dissertation were to examine the main and interactive effects of intrateam and interteam trust on organizational outcomes at individual, team and organizational levels. Also, this dissertation sought to examine the mechanisms (team processes: team behavioral integration, team psychological safety, team reflexivity, and team learning) through which intrateam and interteam trust elicit organizational outcomes. Moreover, this dissertation also sought to uncover if value congruence and team feedback seeking behavior in teams moderate the effect of intrateam trust on the team processes.

Hypotheses were tested using data collected from a sample of 282 team members nested under …

Consumer Self-Construals: Development And Validation Of The Csc Scale, Ahmet Koksal

Wayne State University Dissertations

The role of the individual in relation to a collective has been an influential research topic in various scientific fields, including psychology, sociology, marketing, and international business. Despite this popularity, scholars have not yet reached consensus regarding how (unidimensional, two-dimensional, or three-dimensional) or at what level (individual level or culture level) this relationship should be studied. Resting on this epistemological debate, the goal of this dissertation is to provide scholars and practitioners in the marketing and international business fields with a valid and reliable research instrument that will allow the study of this relationship in consumption settings. Specifically in this …

Global Brands And Drivers Of Consumers’ Purchase Behavior: A Multi-Dimensional Perspective, Nayyer Naseem Naseem

Wayne State University Dissertations

As the world moves towards global economic interdependence and international cultural exchanges, more firms are looking towards expansion into overseas markets, to take advantage of emerging business opportunities and available resources. For a firm, that plans to sell its offerings in any foreign market, it is important to understand the consumer behavior and idiosyncrasies predominant in that market, to be more informed, competitive, and successful. Extant research on the dynamics and drivers of consumer’s buying behavior in a global market place has primarily focused, either on the impact of consumers’ personal predispositions, or the influence of brand/product related perceptions, or …

Getting Old At The Top: The Role Of Affective Abilities And Leadership Role Characteristics In The Relationship Between Age And Leadership Behaviors, Greg Thrasher

Wayne State University Dissertations

Leadership behaviors and the outcomes they foster have historically been a central issue to organizational researchers and practitioners alike. Interestingly, though, as the workforce continues to age, research on leadership from a lifespan perspective has been surprisingly rare. The current dissertation aims to address this gap in the literature through two main contributions. First, the main effect of age on the dimensions of task, relational, and change-oriented leadership behaviors is examined. Second, I examine how characteristics of leadership roles interact with of age-related changes in affective abilities in the relationship between age and leadership behaviors. Results suggest that there is …

Toward A Better Understanding Of Psychological Contract Fulfillment (Pcf) At The Team Level, Lyonel Sebastián Laulié Cerda

Wayne State University Dissertations

Despite the fact that the literature on psychological contracts has flourished in the last 20 years (Rousseau, 2011; Zhao et al., 2007), prior research provides limited insight about what psychological contract fulfillment (PCF) represents at higher levels of analysis. A growing line of research has started to empirically assess the existence of PCF at the team level of analysis (e.g. De Vos & Tekleab, 2014) and new theoretical developments have been recently published (e.g., Laulié & Tekleab, 2016). However, several questions remain unanswered as the literature is still in a fledging state. In this dissertation, I develop and test a …

The Relationship Between Organizational Culture, Intrinsic Motivation, And Employee Performance: A Systematic Review And Meta-Analysis, Patricia S. Radakovich

Wayne State University Dissertations

The purpose of this study was to explore the relationship between specific organizational cultural factors (autonomy and meaningful work), intrinsic motivation, and employee performance through a systematic review and meta-analysis. Three separate studies were performed, one for each predictor variable: autonomy, meaningful work, and organizational culture/climate. The meta-analyses included only studies that contained correlations for all three variables and were set in a business environment. The first study concluded that autonomy is a predictor of performance; this relationship is partially mediated through intrinsic motivation. The second study concluded that meaningful work is a predictor of performance. The third study was …

The Impact Of Age On Workplace Motivation: A Person-Centered Perspective, Keith Lynn Zabel

Wayne State University Dissertations

The present study used the person-centered approach to examine how profiles based upon six different age conceptualizations differentially impact workplace motivation. In the first known study to examine all conceptualizations of age simultaneously, results suggested the age conceptualizations of subjective age and health significantly impact growth motives for older workers, but not social or security motives. Results suggest social motives are influenced more by chronological age as opposed to other conceptualizations of age. Implications for practitioners in designing and implementing HR activities (e.g., succession planning) and researchers in utilizing all the conceptualizations of age and studying workplace interventions are discussed.