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Successfull Implementation Of The Baldrige Performance Excellence Program In Small Businesses, Valentina Parra
Successfull Implementation Of The Baldrige Performance Excellence Program In Small Businesses, Valentina Parra
Honors Undergraduate Theses
In recent years, companies have been focused on improving organizational performance and the loyalty of customers to improve sustainability in increasingly complex markets. The Baldrige Performance Excellence framework, generally referred to as the Baldrige criteria, was created to guide professionals in achieving these goals including defining a set of excellence criteria and offering an award program to recognize high-performing organizations. The principles of excellence focus on understanding and working for the stakeholders, improving performance and quality management, and strategically driving continuous improvement. The framework can be used for organizational self-assessments; however, many organizations find it challenging to interpret and apply …
Healthcare Information Systems:Design Theory, Principles And Application, Sandra Richardson
Healthcare Information Systems:Design Theory, Principles And Application, Sandra Richardson
Electronic Theses and Dissertations
Healthcare information systems (HISs), as a class of systems, are not currently addressed in the MIS literature. This is in spite of a sharp increase in use over the past few years, and the uniquely qualified role that MIS has in the development of, impact and general understanding of HISs. In this project the design science paradigm frames the development of a set of design principles derived from the synthesis of the design literature, ethics literature, and professional guidelines, from both the medical and computing professions. The resulting principles are offered to address the design of healthcare information systems. Action …