Digital Commons Network^™

A Social Relational Model For Firm-Hosted Virtual Communities: The Role Of Firm Support, Tung Duy Cu

Theses and Dissertations in Business Administration

Since the ease of participation and the usefulness of information provided by online groups continue to proliferate in the World Wide Web, people increasingly participate in different forms of virtual community (i.e. online forums, bulletin boards, message boards, chat rooms) for their purposes, such as solving problems, building social relationships, sharing passions, developing professionals.

Accordingly, an increasing number of companies are now attempting to exploit this phenomenon by hosting and supporting their own online community for commercial and non-commercial purposes, such as building relationships with their customers, getting their feedback, strengthening the brand, and reducing customer service costs by enabling …

Chavs, Neds, Neets And Yobs: The Anti-Social Underclass Of The United Kingdom, Alexander Michael Marra

Graduate Program in International Studies Theses & Dissertations

This work is the result of the first look by an American into anti-social and yobbish behavior in the UK, and who's responsible for it. The delinquent subculture whose members are alternately either known as chavs or neds will be analyzed in detail. In addition, the NEET, the British government's designation for those who are not in employment, education, or training, will also be analyzed for the roots and reasons behind what may come to be known as the NEET generation in the UK in the years to come. For now they are sometimes called the ASBO generation because of …