Digital Commons Network^™

Network Measures And Simulation For Knowledge Intensive Work Performance, Kon Shing Kenneth Chung, Liaquat Hossain, Joseph Davis

Faculty of Engineering and Information Sciences - Papers: Part A

We describe the process of designing a reliable and valid instrument for collecting network and attribute data. Here, we explore the relationship between social networks structure, information and communication technologies (ICT) use and attitude towards performance in knowledge intensive work. We first develop a model for exploring the inherent relationship between the three concepts based on existing literature. We then develop appropriate item sets for measuring different independent (network structure, ICT use) and dependent variables (performance). We use the reliable item sets along with justifications to construct different phases of our instrument. In doing so, we introduce a simulation approach …