Digital Commons Network^™

Trust Development In Swift Starting Action Teams: A Multilevel Framework, Jessica Wildman, Marissa Shuffler, Elizabeth Lazzara, Stephen Fiore, C. Shawn Burke, Eduardo Salas, Sena Garven

Elizabeth Lazzara

Swift starting action teams (STATs) are increasingly prevalent in organizations, and the development of trust is often a critical issue for their effectiveness. However, current theory and research do not provide a clear picture regarding how trust toward the team (i.e., the team as the target) is developed in these settings. The primary contribution of this article is to present a theoretical framework describing how individual-level trust toward one’s team is developed in STAT contexts. This article integrates several existing trust theories into one comprehensive context-specific multilevel theory of how trust develops in STATs from cognitive, affective, behavioral, and contextual …

Utilizing Telemedicine In The Icu: Does It Impact Teamwork?, Elizabeth Lazzara

Elizabeth Lazzara

Adverse events and medical errors plague the healthcare system. Hospital acquired infections and teamwork are some of the biggest contributor to these adverse outcomes. In an effort to mitigate these problems, administrators and clinicians alike have developed mechanisms, such as telemedicine. However, little research has been conducted investigating the role of telemedicine on teamwork -- a fundamental component of quality patient care. The purpose of this study is to gain a better understanding of the impact of telemedicine on teamwork behaviors and subsequent teamwork attitudes and cognitions during a common medical task, rounds within the Trauma-Intensive Care Unit. To this …

Early Years Transitions: Supporting Children And Families At Risk Of Experiencing Vulnerability: Rapid Literature Review, Jacynta Krakouer, Pru Mitchell, Jenny Trevitt, Anita Kochanoff

Pru Mitchell

This rapid literature review on support for children and families at risk of experiencing vulnerability in early years transitions was commissioned by the Victorian Department of Education and Training. It sought to understand how Early Childhood Education and Care (ECEC) services, professionals and teachers could better support children at risk of vulnerability, and their families, during transitions. The transitions included are from home, out-of-home care (OOHC) and other programs/services to ECEC services and to school. In particular, this review focuses on the support needs of children who have experienced trauma, children living in out-of-home care, refugee children, and children who …

Early Years Transitions: Supporting Children And Families At Risk Of Experiencing Vulnerability: Rapid Literature Review, Jacynta Krakouer, Pru Mitchell, Jenny Trevitt, Anita Kochanoff

Jacynta Krakouer

This rapid literature review on support for children and families at risk of experiencing vulnerability in early years transitions was commissioned by the Victorian Department of Education and Training. It sought to understand how Early Childhood Education and Care (ECEC) services, professionals and teachers could better support children at risk of vulnerability, and their families, during transitions. The transitions included are from home, out-of-home care (OOHC) and other programs/services to ECEC services and to school. In particular, this review focuses on the support needs of children who have experienced trauma, children living in out-of-home care, refugee children, and children who …

Generational Diversity Can Enhance Trust Across Boundaries, Michele Williams

Michele Williams

In interorganizational project teams, generational diversity among team members undermines the experience of trust within demographically similar dyads but enhances the experience of trust within demographically dissimilar dyads.

Keep It Green: Leading Sustainable And Successful Online Teams Presentation, Carrie Moran, Beth Williams, Heidi Steiner Burkhardt, John Jackson

Carrie Moran

Collective Failure: The Emergence, Consequences, And Management Of Errors In Teams, Bradford S. Bell, Steve W. J. Kozlowski

Bradford S Bell

The goal of the current chapter is to examine the emergence, consequences, and management of errors in teams. We begin by discussing the origin and emergence of errors in teams. We argue that errors in teams can originate at both the individual and collective level and suggest this distinction is important because it has implications for how errors propagate within a team. We then consider the paradoxical effects of errors on team performance and team learning. This discussion highlights the importance of error management in teams so that errors can prompt learning while at the same time mitigating their negative …

Three Conceptual Themes For Future Research On Teams, Bradford S. Bell

Bradford S Bell

[Excerpt] Tannenbaum, Mathieu, Salas, and Cohen (2011) identify three change themes – dynamic composition, technology/distance, and delayering/empowerment – that are affecting the nature of teams and discuss future research directions within each thematic area. They acknowledge that these emerging research needs may require new theories, research methods, and analyses and describe a few specific approaches that may hold promise, but focus their attention largely on describing the substantive issues and questions research should target going forward. We do not dispute that these themes are important – they are garnering substantial research attention (see Bell, 2007; Chen & Tesluk, in press; …

Groups And Teams, Crystal L. Hoyt, Donelson R. Forsyth

Donelson R. Forsyth

To understand leaders and leadership, one must understand groups and their dynamics. This chapter describes group-centered leadership, leading change in groups, leaders in groups, decision-making and leadership and social influence and leadership.

The D.B. Weldon Library's Instruction Portfolio: A Grassroots, Team-Based Approach, Kim Mcphee, Melanie Mills, Marg Sloan

Marg Sloan

In an effort to address ever-shifting staffing levels and evolving service demands, staff in the Research & Instructional Services department of The D.B. Weldon Library at Western University developed and implemented a new and strategic approach to structuring their work. The ‘Portfolio Model’ provides a framework for organizing the primary functions of the department - collections, instruction and reference - while at the same time preserving liaison at its core. Through a close examination of this grassroots effort and in particular, the achievements realized and challenges faced by the team of librarians and library assistants who together comprise the ‘Instruction …

Virtual Teams And Blended Learning, Grace Mccarthy

Grace McCarthy

Research on how to develop effective virtual teams addresses many of the same issues as lecturers working with students in a blended or online environment. Virtual teams may meet occasionally face to face but mostly work in different physical locations. Similarly, blended learning students meet periodically for face to face classes but otherwise use technology to connect to the university and their fellow students, rather than sitting together in the same physical environment. It is useful therefore to consider what lessons can be learned from the literature on virtual teams which can be used with blended learning students. This paper …

Good Practice Guidelines: Leading Teaching Teams, Alisa Percy, Gerry Lefoe, Jeannette Stirling, Rosemary Beaumont, Kathy Rudkin

Jeannette Stirling

1.The University of Wollongong is committed to providing an excellent teaching and learning experience for its staff and students. The University recognises that: a. the leadership of the Subject Coordinator can facilitate the development of a community of practice; b. an effective community of practice can result in a significant reduction in the overall time required for effective subject coordination; c. communities of practice entail a culture of respect, participatory engagement and collegiality where teaching and teachers are valued; d. teaching teams inspire teachers when they function as communities of practice; and e. the teaching team is a key site …

Work Teams, Bradford S. Bell, Steve W. J. Kozlowski

Bradford S Bell

[Excerpt] Teams serve as the basic building blocks of modern organizations and represent a critical means by which work is accomplished in today's world. Therefore, significant research during the past few decades has been focused on understanding work team effectiveness. This entry looks at the history of this research and what it says about team types, team composition, team development, team processes, and team effectiveness.

The Language Of Bias: A Linguistic Approach To Understanding Intergroup Relations, Quinetta M. Roberson, Bradford S. Bell, Shanette C. Porter

Bradford S Bell

[Excerpt] This chapter explores the role of language in the relationship between diversity and team performance. Specifically, we consider how a linguistic approach to social categorization may be used to study the social psychological mechanisms that underlie diversity effects. Using the results of a study examining the effects of gender, ethnicity and tenure on language abstraction, we consider the potential implications for team processes and effectiveness. In addition, we propose a revised team input-process-output model that highlights the potential effects of language on team processes. We conclude by suggesting directions for future research linking diversity, linguistic categorization and team effectiveness.

Operation Jedburgh: Creation Of Operation Jedburgh And The Jedburgh Team’S Efforts During D-Day, Olivia Blessing

Olivia L Blessing

Creation of Operation Jedburgh and the Jedburgh Team’s Efforts during D-Day The German invasion of France sparked a new type of war for Europe—one focused on covert operations and guerilla warfare. The French Resistance led the way in this new style of fighting, and the United States quickly offered its assistance to the partisan groups through the efforts of the Office of Strategic Services (OSS). The resulting cooperation effort, named Operation Jedburgh, and the teams involved, containing numerous OSS officers, played a very important role in the efforts to free France before, during, and after D-Day.

Who Benefits From Teams? Comparing Workers, Supervisors, And Managers, Rosemary Batt

Rosemary Batt

This paper offers a political explanation for the diffusion and sustainability of team-based work systems by examining the differential outcomes of team structures for 1200 workers, supervisors, and middle managers in a large unionized telecommunications company. Regression analyses show that participation in self-managed teams is associated with significantly higher levels of perceived discretion, employment security, and satisfaction for workers and the opposite for supervisors. Middle managers who initiate team innovations report higher employment security, but otherwise are not significantly different from their counterparts who are not involved in innovations. By contrast, there are no significant outcomes for employees associated with …

Work Organization, Technology, And Performance In Customer Service And Sales, Rosemary Batt

Rosemary Batt

The author analyzes the strengths and weaknesses of Total Quality Management and Self-Managed Teams, as compared to mass production approaches to service delivery, among customer service and sales workers in a large unionized regional Bell operating company. Participation in self-managed teams was associated with a statistically significant improvement in self-reported service quality and a 9.3% increase in sales per employee. When combined with new technology, teams boosted sales an additional 17.4%. These effects persisted over time. Total Quality Management, by contrast, did not affect performance. This study represents a “strong test” of the efficacy of teams because theory predicts weak …

A Study Of Exchange And Emotions In Team Member Relationships, Marie T. Dasborough

Marie T Dasborough

In this article we aim to generate theory about how individuals perceive their relationships with team members, and their emotional experiences within the team member exchange (TMX) process. Findings from qualitative and quantitative analyses are presented, with data collected from 25 full-time employees working within five teams in two organizations. The qualitative results reveal a variety of exchanges that occur within the team member relationships, including relationship-oriented exchanges and task-oriented exchanges. Team members highlighted the importance of friendship within the team context, and that they experienced positive and negative emotions in response to their TMX relationships. The quantitative results also …

High Performance Teams: What Makes The Difference?, Bruce Jackson, Susan R. Madsen

Susan R. Madsen

During the past number of decades, team structures have produced significant results for organizations (Kirkman & Rosen, 2000). Even since the 1980s, organizations have significantly increased and improved group and team structure use. By 1997, Cohen and Bailey found that organizations with greater than 100 employees utilized team structures 82 percent of the time. They also found that 68 percent of the Fortune 1000 utilized team structures of some sort, while Shulman (1996) found that 47 percent of these companies utilized teams. This increase in teams has since made major contributions by helping organizations increase efficiency, flexibility, and performance. Therefore, …

Common Factors Of High Performance Teams, Bruce Jackson, Susan R. Madsen

Susan R. Madsen

Utilization of work teams is now wide spread in all types of organizations throughout the world. However, an understanding of the important factors common to high performance teams is rare. The purpose of this content analysis is to explore the literature and propose findings related to high performance teams. These include definition and types, goals, talent, skills, performance ethics, incentives and motivation, efficacy, leadership, conflict, communication, power and empowerment, norms and standards, and values.

Common Factors Of High Performance Teams, Bruce Jackson, Susan R. Madsen

Susan R. Madsen

Utilization of work teams is now widespread in all types of organizations throughout the world. An understanding of the important factors common to high performance teams is, however, rare. the purpose of this content analysis is to explore the literature and propose findings related to high performance teams. These include definition and types, goals, talent, skills, performance ethics, incentives and motivation, efficacy, leadership, conflict, communication, power and empowerment, norms and standards, and values.

Addressing Politics In Matrix Teams.

L. A. Witt

No abstract provided.

Team-Member Exchange And Commitment To A Matrix Team

L. A. Witt

No abstract provided.