Digital Commons Network^™

Using Peers To Shed Light On Service Hours For Librarians, Hector Escobar, Heidi Gauder

Hector Escobar

Purpose: Public service hours for many academic librarians have changed within the last decade. As reference statistics have declined, so have job descriptions changed. We often hear terms like outreach, liaison work, embedded librarianship, consulting hours, scheduled appointments. etc., for what used to be normal desk hours. With a changing service model, comes accountability. How do institutions account for these new forms of work and duties that have replaced traditional service desk hours? How does this feed into performance or merit review?

The purpose of this short paper is to shed light on the roles of librarians at medium-sized universities, …

Tracking For Outreach: Using Data For Cross-Unit Purposes, Heidi Gauder, Hector Escobar

Hector Escobar

Purpose: Since creating an information commons a couple years ago, this library’s research team has been coordinating data gathering methods with the writing center. With both units using standard check-in procedures at a shared desk and hosting in-depth consultations in a shared space, it made sense to share technologies. Since Spring 2015, we have logged students for research consultations with software that is commonly used by writing centers, tutoring and other academic support units. We are not only able to count the number of consultations, but we are also able to record cross-referrals with the writing center, calculate average consultation …

Tracking For Outreach: Using Data For Cross-Unit Purposes, Heidi Gauder, Hector Escobar

Heidi Gauder

Purpose: Since creating an information commons a couple years ago, this library’s research team has been coordinating data gathering methods with the writing center. With both units using standard check-in procedures at a shared desk and hosting in-depth consultations in a shared space, it made sense to share technologies. Since Spring 2015, we have logged students for research consultations with software that is commonly used by writing centers, tutoring and other academic support units. We are not only able to count the number of consultations, but we are also able to record cross-referrals with the writing center, calculate average consultation …

Using Peers To Shed Light On Service Hours For Librarians, Hector Escobar, Heidi Gauder

Heidi Gauder

Purpose: Public service hours for many academic librarians have changed within the last decade. As reference statistics have declined, so have job descriptions changed. We often hear terms like outreach, liaison work, embedded librarianship, consulting hours, scheduled appointments. etc., for what used to be normal desk hours. With a changing service model, comes accountability. How do institutions account for these new forms of work and duties that have replaced traditional service desk hours? How does this feed into performance or merit review?

The purpose of this short paper is to shed light on the roles of librarians at medium-sized universities, …

He Asked Me What!? - Using Shared Online Accounts As Training Tools For Distance Learning Librarians, Kelly Robinson, Anne Marie Casey, Kathleen Citro

Kelly M. Singh

This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.

He Asked Me What!? - Using Shared Online Accounts As Training Tools For Distance Learning Librarians, Kelly Robinson, Anne Marie Casey, Kathleen Citro

Kelly Robinson

This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.

Exploring The Stressors Of New Librarians, Anne Larrivee

Anne Larrivee

This article describes the different stressors and anxieties that can haunt new librarians. It also addresses the various ways that new librarians can cope with location, emotional and work-related stressors. The article is broken into four different categories of stress; some stressors have been more explored than others. The research is based on an extensive review of the literature and the writer’s own experience as a new librarian.

All Work And No Play: New Reference Librarians And Stress, Anne Larrivee

Anne Larrivee

Poster presented on the stresses of new reference librarians.