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“Service Animals In The Libraries: Developing Best Practices For Multiple Service Points.”, Rebecca M. Marrall
“Service Animals In The Libraries: Developing Best Practices For Multiple Service Points.”, Rebecca M. Marrall
Rebecca M Marrall
Responding to patron concerns about an animal in the library can be a difficult scenario for library professionals. But what if the animal in question is a service animal? How do library professionals best respond to patron concerns while respecting the rights of an individual with a disability and their service animal? This webinar will provide an overview of how Western Washington University Libraries developed a Best Practices document for its personnel in order to consistently address concerns about service animals—including tailored recommendations for specific service points. Upon completion of this webinar, attendees will have new knowledge, and some resources, …
“Collective Cultural Competency: Promoting A Dialogue About Diversity In An Academic Library.”, Rebecca M. Marrall
“Collective Cultural Competency: Promoting A Dialogue About Diversity In An Academic Library.”, Rebecca M. Marrall
Rebecca M Marrall
In Summer 2014, Western Libraries developed and hosted an internal event titled, “Understanding the 21st Century Library Patron.” During this half-day event, the library personnel examined changing demographics of the United States in conjunction with the Association of College & Research Libraries 2012 Diversity Standards for Cultural Competence during an interactive workshop. Attendees then made recommendations for enacting inclusive library services, which ranged from outlining programmatic objectives; discussing recruitment and retention within all employee categories; best practices for service points; and much more. The enthusiastic response to this event prompted the Diversity Committee of Western Libraries to continue the conversation …
“Cats, Dogs, And More? Service Animals In The Library And How One Library Developed Best Practices.”, Rebecca M. Marrall
“Cats, Dogs, And More? Service Animals In The Library And How One Library Developed Best Practices.”, Rebecca M. Marrall
Rebecca M Marrall
Responding to patron concerns about an animal in the library can be a difficult scenario for library professionals. But what if the animal in question is a service animal? How do library professionals best respond to patron concerns while respecting the rights of an individual with a disability and their service animal? This proposed poster session will provide an overview of how an academic library developed a Best Practices document for its personnel in order to consistently and respectfully address concerns about service animals, emotional comfort animals, and therapy animals. Furthermore, this document resulted in tailored recommendations for specific service …
“Library-Led Publishing Services.”, Rebecca M. Marrall
“Library-Led Publishing Services.”, Rebecca M. Marrall
Rebecca M Marrall
This poster session represents the work of an Emerging Leaders (EL) Team tasked by the Reference and User Services Association (RUSA) Publications Committee to investigate whether RUSA should create resources for 21st-century reference and user services librarians interested in the concept of “library as publisher.” Attendees will find a proposed definition of library publishing, the results of an environmental scan of support provided by library and affiliated professional associations, results of a survey gauging interest in library publishing services, and recommended next steps for RUSA.
Report: Library As Publisher? A New Initiative For Rusa?, Rebecca M. Marrall, Beth Boatright, Crystal Boyce, Sarah Espinosa, Angela Kent
Report: Library As Publisher? A New Initiative For Rusa?, Rebecca M. Marrall, Beth Boatright, Crystal Boyce, Sarah Espinosa, Angela Kent
Rebecca M Marrall
This report was a product designed for the Reference & User Services Association’s “Library as Publisher” Emerging Leaders project. Reference & User Services Association asked this Team to create a report, furnished with informed recommendations, on the following questions: • Define “Library as Publisher.” • Which already existing professional tools are available on this topic? • Does RUSA have a role in creating professional tools on this topic?
Western Washington University: Diversity Unconference, Rebecca M. Marrall
Western Washington University: Diversity Unconference, Rebecca M. Marrall
Rebecca M Marrall
In May 2015, an editor of the Association of College and Research Libraries’ Washington State Chapter Newsletter e-mailed me with a request to write an article detailing the organization and results of the Diversity Unconference, which was held at Western Libraries on January 5th, 2015.