Digital Commons Network^™

On The Fly Bi: Reaching And Teaching From The Reference Desk, Nancy B. Turner, Susan E. Beck

Nancy B. Turner

Today’s reference librarians are constantly faced with the challenge of orienting users to the complex, ever changing world of the electronic library. A well-structured library instruction program is one important approach to the overall goal of educating users. But library instruction sessions cannot and do not reach all students. Studies indicate that students are most receptive to learning research techniques at the point of need, which most often occurs at the reference desk. Although many reference librarians are committed to ‘‘teaching students to fish,’’ they are frequently faced with students whose research needs require in-depth lessons that exceed the time …