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Discovering Information Behavior In Sense Making. I. Time And Timing, Paul Solomon
Discovering Information Behavior In Sense Making. I. Time And Timing, Paul Solomon
Paul Solomon
This study used the methods of ethnography of communication to explore the information behavior in sense making of participants in the annual work planning of a unit of a public agency. To capture the dynamic time aspects of the work-planning task, the study continued over three annual iterations of this work-planning pro-cess. The term sense making is used to convey the parti-cipants’ characterization of their information behavior. This article explores the sense making that took place from the point of view of time and timing. The analysis revealed broad patterns of repetitive action that struc-tured the work-planning process and limited …
Discovering Sense Making In Information Behavior: An Ethnography Of Communication In Work Planning Or "Smelly, Like A Day Old Fish", Paul Solomon
Paul Solomon
Studies of information behavior typically focus on information seeking and source selection. This study explore the application of a broader perspective of viewing information behavior in relation to the sense making of individual, group, and organization during three annual iterations of work planning. The study is naturalistic in that it attempts to discover patterns of behavior in light of people performing their own work, in their own manner, and in their own time. Methods are primarily those of an ethnography of communication, where observation of communicative events; interviews; transcripts of meetings, conversations, and documentary traces; and logs were the data …