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The Ubt Knowledge Center: A Collaborative Design Approach, Edmond Hajrizi, Mary M. Somerville, Anita Mirijamdotter Nov 2017

The Ubt Knowledge Center: A Collaborative Design Approach, Edmond Hajrizi, Mary M. Somerville, Anita Mirijamdotter

Mary M. Somerville

In setting the institutional vision for University for Business and Technology in 2001, founder Dr. Edmond Hajrizi sought to educate Kosovo students to become active contributors to the society and in the workplace, within the country, the Balkans region, and beyond. The UBT Knowledge Center initiative extends the founding vision of national development through higher education. Since local knowledge, identity, and learning are necessarily situated, Kosovar students, faculty, staff, and administrators serve as topical experts and international educators from Sweden and the United States serve as design facilitators for this collaborative project. This paper presents the vision for and concept …


Workplace Information Literacy: Co- Designed Information Experience- Centered Systems And Practices, Mary M. Somerville, Robin Imhof, Christine S. Bruce, Elham Sayyad Abdi Sep 2017

Workplace Information Literacy: Co- Designed Information Experience- Centered Systems And Practices, Mary M. Somerville, Robin Imhof, Christine S. Bruce, Elham Sayyad Abdi

Mary M. Somerville

No abstract provided.


University For Business And Technology Knowledge Center: Making Local Knowledge Visible, Anita Mirijamdotter, Mary M. Somerville, Sadef Salavati, Edmond Hajrizi Jul 2017

University For Business And Technology Knowledge Center: Making Local Knowledge Visible, Anita Mirijamdotter, Mary M. Somerville, Sadef Salavati, Edmond Hajrizi

Mary M. Somerville

A vision to further national development through higher education now informs planning for the University for Business and Technology (UBT) Knowledge Center. At its essence, the Center aims to make local knowledge visible through furthering discovery of and access to research content produced by academic students and university professors on institutional, local, and international levels. This paper reports on conceptual exploration of this institutional idea during spring semester 2017 in a graduate course on systems sciences. Using active learning pedagogy to improve local situations, an international teaching team facilitated student and stakeholder engagement in participatory design activities using systems thinking …


University For Business And Technology University Libraries And Knowledge Center: A Concept Paper, Edmond Hajrizi, Anita Mirijamdotter, Sadef Salavati, Mary M. Somerville Jul 2017

University For Business And Technology University Libraries And Knowledge Center: A Concept Paper, Edmond Hajrizi, Anita Mirijamdotter, Sadef Salavati, Mary M. Somerville

Mary M. Somerville

The most significant innovation enables the realization of far greater human potential. The catalyst of such creativity in higher education is the acquisition of new knowledge and the living of new experiences. Then, within innovation and incubation environments, new thinking enriches knowledge handed down from previous generations, enlivens contemporary lives and informs future growth. Emergent knowledge encourages recognition of the limitations of traditional academic disciplines, exploration of new interdisciplinary frontiers, and, from this, novel transdisciplinary insights that unlock human potential and improve human conditions. In response, the University for Business and Technology intends to build collaboration environments to enable discovery …


Informed Systems For Participatory Organizations: Contributions From International Researchers, Mary M. Somerville Apr 2017

Informed Systems For Participatory Organizations: Contributions From International Researchers, Mary M. Somerville

Mary M. Somerville

Informed Systems honors stakeholder perspective and values information experience through inclusive construction of workplace systems and participatory processes. Enabling design tools and inclusive information processes support planning and building organizational communication systems for evidence based inquiry and continuous team learning. In this North American example, international researchers’ contributions illustrate the efficacy of introducing theory from Australia and methods from Sweden to re-invent an academic library. To initiate transformative change at the University of Colorado Denver, Scandinavian participation design practices guided co-creation of shared vision and systems purpose.. Building upon these catalytic collective experiences, an organizational learning culture was advanced through …


What Is The University Of The Pacific Scholarly Commons And How Can It Benefit The Dental School?, Mary M. Somerville, James Wirrell, Mickel Paris Mar 2017

What Is The University Of The Pacific Scholarly Commons And How Can It Benefit The Dental School?, Mary M. Somerville, James Wirrell, Mickel Paris

Mary M. Somerville

Digital repositories, also known as institutional repositories or digital commons, are rapidly becoming adopted by many universities and colleges to easily store, retrieve and disseminate scholarly objects created by faculty and students during research activities. At the McGeorge School of Law, a digital repository provides evidence of success in sharing research worldwide through open access of academic law papers. In this presentation, join the University Librarian Mary Somerville, McGeorge Assistant Dean for Library Services James Wirrell, and Pacific Health Sciences Librarian Mickel Paris as they discuss the potential of a 3 campus Pacific repository, and show how the Arthur A. …


Improving The Discoverability Of Scholarly Content In The Twenty-First Century: Collaboration Opportunities For Librarians, Publishers, And Vendors, A Sage White Paper, Mary M. Somerville, Barbara J. Schader, John Sack Jan 2017

Improving The Discoverability Of Scholarly Content In The Twenty-First Century: Collaboration Opportunities For Librarians, Publishers, And Vendors, A Sage White Paper, Mary M. Somerville, Barbara J. Schader, John Sack

Mary M. Somerville

Discoverability is a popular buzzword—ultimately meaning the degree to which scholars can locate the content needed to advance their research and other creative activity. Improved user discovery experiences require heightened collaboration among (1) scholarly publishers and their published authors; (2) search engine developers, database providers, abstracting and indexing services, and academic publishers; (3) electronic resource management and integrated library system vendors; and (4) librarians who advance institutional discoverability. Drawing from interviews with value chain experts, results of research studies, and insights from scholarly literature, this white paper assesses the currently fragmented discovery environment and proposes cross-sector conversations to further visibility …


Collaborative Improvements In The Discoverability Of Scholarly Content: Accomplishments, Aspirations, And Opportunities, A Sage White Paper, Mary M. Somerville, Lettie Y. Conrad Jan 2017

Collaborative Improvements In The Discoverability Of Scholarly Content: Accomplishments, Aspirations, And Opportunities, A Sage White Paper, Mary M. Somerville, Lettie Y. Conrad

Mary M. Somerville

The life cycle of academic works is supported by extensive cross-sector collaboration throughout the scholarly communications ecosystem. In recent years, traditional codes of practice have been disturbed. In response, in 2012, SAGE published a white paper that offered conversation starters for reinventing conventions and relationships among libraries, publishers, and service providers. To carry on the investigation of the first white paper, Improving Discoverability of Scholarly Content in the Twentieth Century: Collaboration Opportunities for Librarians, Publishers, and Vendors, this paper explores the latest accomplishments, aspirations, opportunities, and challenges for improved discoverability of scholarly content. As the discovery landscape is rapidly shifting, …


Participatory Action Research: Improving Professional Practices And Local Situations, Mary M. Somerville Jan 2017

Participatory Action Research: Improving Professional Practices And Local Situations, Mary M. Somerville

Mary M. Somerville

Participatory Action Research employs social sciences research methods to develop actionable local knowledge. In seeking meaningful and inclusive ways of generating knowledge together in the workplace, Participatory Action Research practitioner–researchers combine action and reflection with theory and practice to improve local situations and enhance professional practices. Working with and for others, co-researchers evolve learning cycles that are practical and emergent, participatory and collaborative, emancipatory and democratic, and interpretive and local. In this case, the cyclical ‘methods in action’ orientation of Participatory Action Research is illustrated through examples from a North American academic library facility renovation initiative. Practical advice is offered …


Working Better Together: Library, Publisher, And Vendor Perspectives, M. Collins, Mary M. Somerville, N. Pelsinsky, A. Wood Jan 2017

Working Better Together: Library, Publisher, And Vendor Perspectives, M. Collins, Mary M. Somerville, N. Pelsinsky, A. Wood

Mary M. Somerville

In the rapidly evolving scholarly ecosystem, ‘working better together’ is increasingly important. This session will explore how collaborations between libraries, publishers, and vendors can produce new efficiencies in workflows for library staff and lasting improvements to discoverability for academic researchers. Cross-sector representatives will share sector perspectives and discuss interoperability issues, with a common focus on publisher content, research tools, and library systems. Panelists’ introductory remarks will explore interoperability issues and implementation implications. To set the stage for cross-sector discussion, Maria Collins (NCSU, Head, Acquisitions and Discovery) will describe NCSU’s technical services reorganization and highlight vendor collaborations. Within this framework, panelists’ …


Yo Soy Colorado: Three Collaborative Hispanic Cultural Heritage Initiatives, Beverly B. Allen, Dana Echohawk, Rhonda Gonzales, Fawn-Amber Montoya, Mary M. Somerville Jan 2017

Yo Soy Colorado: Three Collaborative Hispanic Cultural Heritage Initiatives, Beverly B. Allen, Dana Echohawk, Rhonda Gonzales, Fawn-Amber Montoya, Mary M. Somerville

Mary M. Somerville

Collaborative activities that reflect ‘ethnicity as provenance’ benefit from collaborative, interdependent relationships among archives, classroom, and community. Examples from Center for Colorado & the West at Auraria Library (University of Colorado Denver) and the Southern Colorado Ethnic Heritage and Diversity Archives and the Voices of Protest Oral History Project (Colorado State University-Pueblo) illustrate collection development practices that advance joint ownership of archival materials by the archives and the originating cultural population. Concluding reflections offer transferable principles for working collaboratively with cultural communities on creation, identification, interpretation, and preservation of photographs, videos, documents, oral histories and ephemeral material reflective of culture, …


Toward Improved Discoverability Of Scholarly Content: Cross-Sector Collaboration Essentials, Mary M. Somerville, Lettie Y. Conrad Jan 2017

Toward Improved Discoverability Of Scholarly Content: Cross-Sector Collaboration Essentials, Mary M. Somerville, Lettie Y. Conrad

Mary M. Somerville

By way of follow-up to earlier work in understanding and improving discoverability of scholarly content, this article reports on recent data and reflections that led to clearer definitions of discovery and discoverability, as well as deeper cross-sector collaborations on standards, transparency, metadata, and new forms of partnerships. Recent advances in discoverability are also described - from enhanced librarybased web-scale searching to serving researcher needs through the Open Researcher and Contributor ID (ORCID) registry. The article points to a 2014 SAGE white paper that presents in greater detail opportunities for wider collaboration among libraries, publishers, service providers, and researchers in the …


Supporting Informed Learners In The 21st Century, Christine S. Bruce, Hilary Hughes, Mary M. Somerville Jan 2017

Supporting Informed Learners In The 21st Century, Christine S. Bruce, Hilary Hughes, Mary M. Somerville

Mary M. Somerville

This article elaborates the concept of informed learning and locates it in educational, workplace, and community settings. Drawing on existing research into people’s experience of information literacy, it identifies critical experiences of informed learners in each of these three settings. It also explores the support required in educational, community, and workplace contexts, which makes informed learning possible. Recognizing strong implications for policy makers in different sectors, the article presents a set of guiding principles for developing informed learning and learners. The idea of informed learning represents and advances understandings of information literacy that incorporate the broader concept of using information …


Sage White Paper On Discoverability In The Twenty-First Century: Collaboration Opportunities For Publishers, Vendors, And Librarians, Mary M. Somerville Jan 2017

Sage White Paper On Discoverability In The Twenty-First Century: Collaboration Opportunities For Publishers, Vendors, And Librarians, Mary M. Somerville

Mary M. Somerville

No abstract provided.


Rethinking Libraries In Terms Of Learning And Working Collaboratively: An Interview With Mary Somerville, Mary M. Somerville, Ivan Gaetz, Janet Lee Jan 2017

Rethinking Libraries In Terms Of Learning And Working Collaboratively: An Interview With Mary Somerville, Mary M. Somerville, Ivan Gaetz, Janet Lee

Mary M. Somerville

No abstract provided.


Recuerdos Hablados /Memories Spoken: Toward The Co-Creation Of Digital Knowledge With Community Significance, Mary M. Somerville, Dana Echohawk Jan 2017

Recuerdos Hablados /Memories Spoken: Toward The Co-Creation Of Digital Knowledge With Community Significance, Mary M. Somerville, Dana Echohawk

Mary M. Somerville

Collaborative relationships among libraries, archives, and museums can fruitfully engage cultural community members in collaborative construction of digital knowledge. A continuum of co-creation approaches in the Center for Colorado & the West at Auraria Library illustrates the value of working together. The most mature community-generated initiative produces digital images with contextualizing metadata of cultural "significance." Examples suggest that inclusive, community-generated digital knowledge activities can shape interpretations and narratives of the past and present, thereby influencing construction of the future, as community members express their contexts, concepts, and truths. Concluding remarks consider implications for community-generated digital knowledge activities that give "voice" …


Participatory Co-Design: A Relationship Building Approach For Co-Creating Libraries Of The Future, Mary M. Somerville Jan 2017

Participatory Co-Design: A Relationship Building Approach For Co-Creating Libraries Of The Future, Mary M. Somerville

Mary M. Somerville

No abstract provided.


Organizational And Service Models, Harriette Hemmasi, Madeline Lefebvre, Joan Lippincott, Catherine Murray-Rust, Mary M. Somerville Jan 2017

Organizational And Service Models, Harriette Hemmasi, Madeline Lefebvre, Joan Lippincott, Catherine Murray-Rust, Mary M. Somerville

Mary M. Somerville

How can librarians put into place the kinds of staffing and new services that will enable the realization of the promise of 21st-century libraries? How are libraries gauging what new organizational and service models are needed, and how are they working towards those changes during the planning and building phases of their projects? Four library administrators who are planning renovations or new buildings or have recently opened them will discuss these issues.


Life After The Reference Desk: Co-Creating A Digital Age Library, Mary M. Somerville, Barbara Schader Jan 2017

Life After The Reference Desk: Co-Creating A Digital Age Library, Mary M. Somerville, Barbara Schader

Mary M. Somerville

No abstract provided.


Informed Systems: Enabling Collaborative Evidence Based Organizational Learning, Mary M. Somerville, Niki Chatzipanagiotou Jan 2017

Informed Systems: Enabling Collaborative Evidence Based Organizational Learning, Mary M. Somerville, Niki Chatzipanagiotou

Mary M. Somerville

No abstract provided.


Informed Systems Approach: New Directions For Organizational Learning, Mary M. Somerville, Anita Mirijamdotter, Christine S. Bruce, Marical Farner Jan 2017

Informed Systems Approach: New Directions For Organizational Learning, Mary M. Somerville, Anita Mirijamdotter, Christine S. Bruce, Marical Farner

Mary M. Somerville

The Informed Systems Approach offers models for advancing workplace learning within collaboratively designed systems that promote using information to learn through collegial exchange and reflective dialogue. This systemic approach integrates theoretical antecedents and process models, including the learning theories of Peter Checkland (Soft Systems Methodology), which advance systems design and informed action, and Christine Bruce (informed learning), which generate information experiences and professional practices. Ikujiro Nonaka’s systems ideas (SECI model) and Mary Crossan’s learning framework (4i framework) further animate workplace knowledge creation through learning relationships engaging individuals with ideas.


Informed Systems: Enabling Collaborative Evidence Based Organizational Learning, Mary M. Somerville, Niki Chatzipanagiotou Jan 2017

Informed Systems: Enabling Collaborative Evidence Based Organizational Learning, Mary M. Somerville, Niki Chatzipanagiotou

Mary M. Somerville

Objective – In response to unrelenting disruptions in academic publishing and higher education ecosystems, the Informed Systems approach supports evidence based professional activities to make decisions and take actions. This conceptual paper presents two core models, Informed Systems Leadership Model and Collaborative Evidence-Based Information Process Model, whereby co-workers learn to make informed decisions by identifying the decisions to be made and the information required for those decisions. This is accomplished through collaborative design and iterative evaluation of workplace systems, relationships, and practices. Over time, increasingly effective and efficient structures and processes for using information to learn further organizational renewal and …


Information Practices For Leadership In Collaborative Work, Mary M. Somerville, Zaana Howard Jan 2017

Information Practices For Leadership In Collaborative Work, Mary M. Somerville, Zaana Howard

Mary M. Somerville

No abstract provided.


Information In Context': Co-Designing Workplace Structures And Systems For Organisational Learning, Mary M. Somerville, Zaana Howard Jan 2017

Information In Context': Co-Designing Workplace Structures And Systems For Organisational Learning, Mary M. Somerville, Zaana Howard

Mary M. Somerville

Introduction. This paper discusses an 'information in context' design project at Auraria Library in Denver, Colorado which aims to collaboratively create organizational structures and communication systems with and for library employees. Method. This action research project is founded within shared leadership, informed learning and organizational learning principles and implemented using participatory design processes. The first phase involved an appreciative inquiry process resulting in an organizational realignment of personnel and the introduction of shared leadership. The second phase involved the co-design of organizational information and communication systems and subsequent implementation of initiatives. Results. This project resulted in several of the co-designed …


From Vision To Action: A Collaborative Organizational Informatics Initiative, Anita Mirijamdotter, Mary M. Somerville Jan 2017

From Vision To Action: A Collaborative Organizational Informatics Initiative, Anita Mirijamdotter, Mary M. Somerville

Mary M. Somerville

Since July 2008, North American workers in a complex public/government organization have collaboratively re-invented their organizational structures and communication systems. The new workplace culture is characterized by shared leadership, appreciative inquiry, informed learning, and action research principles and practices. Illustrative of the potential of collaborative workplace design, a wiki intranet initiative was begun in March 2009, employing Soft Systems Methodology (SSM) tools. This paper will describe and illustrate transferable research tools which convene stakeholders and beneficiaries to co-create transformative ICT systems.


From Transaction To Transformation: Organizational Learning And Knowledge Creation Experience Within Informed Systems, Mary M. Somerville, Christine S. Bruce Jan 2017

From Transaction To Transformation: Organizational Learning And Knowledge Creation Experience Within Informed Systems, Mary M. Somerville, Christine S. Bruce

Mary M. Somerville

No abstract provided.


Dilemmas: Leadership In Public Services: Bridging The Management Gap, Anita Mirijamdotter, Mary M. Somerville Jan 2017

Dilemmas: Leadership In Public Services: Bridging The Management Gap, Anita Mirijamdotter, Mary M. Somerville

Mary M. Somerville

Developments in information technology have produced enormous changes for many professions. This leads to dilemmas, i.e., situations where professionals have to make difficult choices. Difficulties often arise because information technology implementations both require and enable new ways of acting. Such changes may be neither desired nor welcomed. Organizational dilemmas are now commonplace in academic libraries worldwide. Traditional library roles have been irreversibly altered by technology-enabled information search and retrieval systems. Coincidental with the evolution of the Internet and Google, these systems have transformed both library services and user workflows. These contemporary leadership dilemmas have been addressed for over a decade …


Discoverability Challenges And Collaboration Opportunities Within The Scholarly Communications Ecosystem: A Sage White Paper Update, Mary M. Somerville, Lettie Y. Conrad Jan 2017

Discoverability Challenges And Collaboration Opportunities Within The Scholarly Communications Ecosystem: A Sage White Paper Update, Mary M. Somerville, Lettie Y. Conrad

Mary M. Somerville

The prominence of mainstream search engines and the rise of web-scale, pre-indexed discovery services present new challenges and opportunities for publishers, librarians, vendors, and researchers. With the aim of furthering collaborative conversations, SAGE commissioned a study of opportunities for improving academic discoverability with value chain experts in the scholarly communications ecosystem. Results were released in January 2012 as a white paper titled Improving Discoverability of Scholarly Content in the Twentieth Century: Collaboration Opportunities for Librarians, Publishers, and Vendors. Following the white paper, this article explores the implications for these findings through review of commissioned studies, research reports, journal articles, conference …


Collaborative Design And Assessment: Learning ‘With And For’ Users, Mary M. Somerville Jan 2017

Collaborative Design And Assessment: Learning ‘With And For’ Users, Mary M. Somerville

Mary M. Somerville

No abstract provided.


Collaborative Design: An Ssm-Enabled Organizational Learning Approach, Anita Mirijamdotter, Mary M. Somerville Jan 2017

Collaborative Design: An Ssm-Enabled Organizational Learning Approach, Anita Mirijamdotter, Mary M. Somerville

Mary M. Somerville

Within the context of a three year applied research project conducted from 2003-2006 in a North American university library, staff were encouraged to reconsider organizational assumptions and design processes. The project involved an organizational leader and an external consultant who introduced and collaboratively applied Soft Systems Methodology (SSM) practice. Project results suggest the efficacy of using ‘soft’ systems thinking to guide interaction (re)design of technology-enabled environments, systems, and tools. In addition, participants attained insights into their new roles and responsibilities within a dynamically changing higher education environment. Project participants also applied SSM to redesign ‘in house’ information systems. The process …