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Articles 1 - 25 of 25
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“Service Animals In The Libraries: Developing Best Practices For Multiple Service Points.”, Rebecca M. Marrall
“Service Animals In The Libraries: Developing Best Practices For Multiple Service Points.”, Rebecca M. Marrall
Rebecca M Marrall
Responding to patron concerns about an animal in the library can be a difficult scenario for library professionals. But what if the animal in question is a service animal? How do library professionals best respond to patron concerns while respecting the rights of an individual with a disability and their service animal? This webinar will provide an overview of how Western Washington University Libraries developed a Best Practices document for its personnel in order to consistently address concerns about service animals—including tailored recommendations for specific service points. Upon completion of this webinar, attendees will have new knowledge, and some resources, …
“Collective Cultural Competency: Promoting A Dialogue About Diversity In An Academic Library.”, Rebecca M. Marrall
“Collective Cultural Competency: Promoting A Dialogue About Diversity In An Academic Library.”, Rebecca M. Marrall
Rebecca M Marrall
In Summer 2014, Western Libraries developed and hosted an internal event titled, “Understanding the 21st Century Library Patron.” During this half-day event, the library personnel examined changing demographics of the United States in conjunction with the Association of College & Research Libraries 2012 Diversity Standards for Cultural Competence during an interactive workshop. Attendees then made recommendations for enacting inclusive library services, which ranged from outlining programmatic objectives; discussing recruitment and retention within all employee categories; best practices for service points; and much more. The enthusiastic response to this event prompted the Diversity Committee of Western Libraries to continue the conversation …
“Cats, Dogs, And More? Service Animals In The Library And How One Library Developed Best Practices.”, Rebecca M. Marrall
“Cats, Dogs, And More? Service Animals In The Library And How One Library Developed Best Practices.”, Rebecca M. Marrall
Rebecca M Marrall
Responding to patron concerns about an animal in the library can be a difficult scenario for library professionals. But what if the animal in question is a service animal? How do library professionals best respond to patron concerns while respecting the rights of an individual with a disability and their service animal? This proposed poster session will provide an overview of how an academic library developed a Best Practices document for its personnel in order to consistently and respectfully address concerns about service animals, emotional comfort animals, and therapy animals. Furthermore, this document resulted in tailored recommendations for specific service …
“Library-Led Publishing Services.”, Rebecca M. Marrall
“Library-Led Publishing Services.”, Rebecca M. Marrall
Rebecca M Marrall
This poster session represents the work of an Emerging Leaders (EL) Team tasked by the Reference and User Services Association (RUSA) Publications Committee to investigate whether RUSA should create resources for 21st-century reference and user services librarians interested in the concept of “library as publisher.” Attendees will find a proposed definition of library publishing, the results of an environmental scan of support provided by library and affiliated professional associations, results of a survey gauging interest in library publishing services, and recommended next steps for RUSA.
Report: Library As Publisher? A New Initiative For Rusa?, Rebecca M. Marrall, Beth Boatright, Crystal Boyce, Sarah Espinosa, Angela Kent
Report: Library As Publisher? A New Initiative For Rusa?, Rebecca M. Marrall, Beth Boatright, Crystal Boyce, Sarah Espinosa, Angela Kent
Rebecca M Marrall
This report was a product designed for the Reference & User Services Association’s “Library as Publisher” Emerging Leaders project. Reference & User Services Association asked this Team to create a report, furnished with informed recommendations, on the following questions: • Define “Library as Publisher.” • Which already existing professional tools are available on this topic? • Does RUSA have a role in creating professional tools on this topic?
Western Washington University: Diversity Unconference, Rebecca M. Marrall
Western Washington University: Diversity Unconference, Rebecca M. Marrall
Rebecca M Marrall
In May 2015, an editor of the Association of College and Research Libraries’ Washington State Chapter Newsletter e-mailed me with a request to write an article detailing the organization and results of the Diversity Unconference, which was held at Western Libraries on January 5th, 2015.
Preferred Names & Pronouns: Best Practices For Serving Trans Individuals At Multiple Library Service Points, Rebecca M. Marrall
Preferred Names & Pronouns: Best Practices For Serving Trans Individuals At Multiple Library Service Points, Rebecca M. Marrall
Rebecca M Marrall
Working with transgendered or gender-queer students in a higher education environment – whether in the classroom or at a service point – can raise questions about policies, procedures, and best practices. The poster session discussed the creation of best practices and workshops for partnering with transgendered individuals on a college campus.
Publishing And Archiving Trends In Open Access: Preliminary Results, Jenny K. Oleen
Publishing And Archiving Trends In Open Access: Preliminary Results, Jenny K. Oleen
Jenny K. Oleen
No abstract provided.
Serving Students With Disabilities: How Campus Partnerships Can Enhance College Education, Rebecca M. Marrall
Serving Students With Disabilities: How Campus Partnerships Can Enhance College Education, Rebecca M. Marrall
Rebecca M Marrall
Working with students with disabilities in a higher education environment – whether in the classroom or at a service point – can raise questions about policies, procedures, and best practices. The poster session discussed the creation of a tutorial for university faculty in attempt to perform outreach and raise awareness.
Managing Special Collections: Service, Security, Statistics, Mark I. Greenberg, Lisa W. Hinchliffe, Richard W. Oram
Managing Special Collections: Service, Security, Statistics, Mark I. Greenberg, Lisa W. Hinchliffe, Richard W. Oram
Mark I. Greenberg
No abstract provided.
Undergraduate Research Programs And The Academic Library, Nancy Cunningham, Richard Pollenz Ph.D., Drew Smith, Mark I. Greenberg Ph.D.
Undergraduate Research Programs And The Academic Library, Nancy Cunningham, Richard Pollenz Ph.D., Drew Smith, Mark I. Greenberg Ph.D.
Mark I. Greenberg
Undergraduate research (UR) programs attract highly motivated students who often continue on to graduate/professional schools but may lack necessary information literacy skills. Collaboration with UR programs provides librarians new opportunities to help students develop these skills and work with specialized collections in the context of a research experience. In this webinar, librarians and UR administrators share their experiences in forging collaborations based on UR and library training resources, explain how information literacy skills programming has been embedded into UR, and demonstrate how this partnership has led to greater visibility of library services, collections and UR among all undergraduates.
Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca Marrall
Implementing Reference Statistics Collection Software At Multiple Library Service Points, J. Gabe Gossett, Elizabeth Stephan, Rebecca Marrall
J. Gabe Gossett
Purpose– The purpose of this article is to explore the process of implementing LibAnswers, a reference statistics collection and analysis software, at multiple service points in an academic library and to outline the benefits of the process. Design/methodology/approach– The article outlines the process used to implement a statistics software, including initial testing, development of categories and terms used to define the question types, and training of library staff. Findings– Implementing a statistics program at multiple service points takes flexibility and patience. The biggest challenge faced was developing common terms to define what each desk did and how the statistics would …
Open-Source Based Solutions For Processing, Preserving, And Presenting Oral Histories, Mark I. Greenberg, Barbara I. Lewis, Richard R. Bernardy Jr.
Open-Source Based Solutions For Processing, Preserving, And Presenting Oral Histories, Mark I. Greenberg, Barbara I. Lewis, Richard R. Bernardy Jr.
Mark I. Greenberg
For more than a decade, the University of South Florida Library's Oral History Program has sought to develop cost-effective, open-source solutions to improve workflow management, increase public access, and preserve oral history collections. Recently, it established two open-source solutions to meet these goals. Bull-OH-Base enables Oral History Program staff to manage its many oral history projects and associated data in a secure and efficient manner. OHPi (its oral history player interface) offers researchers the ability to access and search its collections through a web-based application that synchronizes audio and video files with a full-text transcript. USF continues to improve upon …
"Change Or Perish: Implementing Aeon In The University Of South Florida Tampa Library's Special Collections", Mark I. Greenberg, Barbara I. Lewis
"Change Or Perish: Implementing Aeon In The University Of South Florida Tampa Library's Special Collections", Mark I. Greenberg, Barbara I. Lewis
Mark I. Greenberg
No abstract provided.
Name Disambiguation – Learning From More User-Friendly Models, Bob Thomas
Name Disambiguation – Learning From More User-Friendly Models, Bob Thomas
Bob Thomas
Library catalogs do not provide catalog users with the assistance they need to easily and confidently select the person they are interested in. Examples are provided of Web services that do a better job of helping information seekers differentiate the person they are seeking from those with similar names. Some of the reasons for this failure in library catalogs are examined. This article then looks at how much information is necessary to help users disambiguate names, how that information could be captured and shared, and some ways the information could be displayed in library catalogs.
Creating A Specialized Music Search Interface In A Traditional Opac Environment, Bob Thomas
Creating A Specialized Music Search Interface In A Traditional Opac Environment, Bob Thomas
Bob Thomas
Undergraduate music majors often search for resources in a limited number of formats. This developed a specialized search interface which might better support the needs of undergraduate music majors. The aim of this paper is to improve music resource discovery now, without spending any additional funds.
Coral: Usf Libraries Digital Collections Prospectus, Mark I. Greenberg, Barbara I. Lewis, Richard R. Bernardy, Jr.
Coral: Usf Libraries Digital Collections Prospectus, Mark I. Greenberg, Barbara I. Lewis, Richard R. Bernardy, Jr.
Mark I. Greenberg
This prospectus seeks to explain why the University of South Florida Libraries Special & Digital Collections Department (SDC) decided during the summer of 2009 to leave DigiTool and build a new digital asset management system (DAMS). It explains what SDC holds most important in a new DAMS and how its new DAMS (CORAL) was built. It discuss CORAL’s strengths, weaknesses, opportunities, and threats and lays the intellectual framework for possible presentations and publications regarding CORAL.
Strategic Planning On The Fast Track, Elizabeth Stephan
Strategic Planning On The Fast Track, Elizabeth Stephan
Elizabeth Stephan
No abstract provided.
Oclc’S Worldcat Local Versus Iii’S Webpac: Which Interface Is Better At Supporting Common User Tasks?, Bob Thomas, Stefanie Buck
Oclc’S Worldcat Local Versus Iii’S Webpac: Which Interface Is Better At Supporting Common User Tasks?, Bob Thomas, Stefanie Buck
Bob Thomas
This paper describes the results of a usability test performed at Western Washington University to determine if users were as successful performing common catalog-related tasks in WorldCat Local as they are in the library’s current catalog, Innovative Interfaces’ WebPAC.
University Of South Florida Libraries Holocaust & Genocide Studies Draft Business Plan, Mark I. Greenberg
University Of South Florida Libraries Holocaust & Genocide Studies Draft Business Plan, Mark I. Greenberg
Mark I. Greenberg
Genocide and mass violence have become global threats to peace and security and a sad testament to the human condition. Almost a half million genocide and torture victims currently reside in the United States, with millions more suffering silently in other parts of the world. Recognizing an important opportunity to unify the University of South Florida’s wide-ranging Holocaust & genocide studies initiatives and to contribute to global education and action, the USF Libraries have created a global interdisciplinary center to better understand and prevent genocide. USF Libraries Holocaust & Genocide Studies Center will become an internationally recognized center for the …
"Implementing Ipods: A Success Story At The University Of South Florida Libraries Oral History Program, Mark I. Greenberg
"Implementing Ipods: A Success Story At The University Of South Florida Libraries Oral History Program, Mark I. Greenberg
Mark I. Greenberg
No abstract provided.
"Becoming Southern: The Jews Of Savannah, Georgia, 1830-70, Mark I. Greenberg
"Becoming Southern: The Jews Of Savannah, Georgia, 1830-70, Mark I. Greenberg
Mark I. Greenberg
No abstract provided.
"Savannah's Jewish Women And The Shaping Of Ethnic And Gender Identity, 1830-1900", Mark I. Greenberg
"Savannah's Jewish Women And The Shaping Of Ethnic And Gender Identity, 1830-1900", Mark I. Greenberg
Mark I. Greenberg
No abstract provided.
Tampa Mayor Herman Glogowski: Jewish Leadership In Gilded Age Florida, Mark I. Greenberg
Tampa Mayor Herman Glogowski: Jewish Leadership In Gilded Age Florida, Mark I. Greenberg
Mark I. Greenberg
No abstract provided.
"Ambivalent Relations: Acceptance And Anti-Semitism In Confederate Thomasville", Mark I. Greenberg
"Ambivalent Relations: Acceptance And Anti-Semitism In Confederate Thomasville", Mark I. Greenberg
Mark I. Greenberg
No abstract provided.