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Communication Overload: A Phenomenological Inquiry Into Academic Reference Librarianship, C. Sean Burns, Jenny Bossaller
Communication Overload: A Phenomenological Inquiry Into Academic Reference Librarianship, C. Sean Burns, Jenny Bossaller
C. Sean Burns
Purpose – This study aims to provide insight on the meaning of communication overload as experienced by modern academic librarians. Communication is the essence of reference librarianship, and a practically endless array of synchronous and asynchronous communication tools (ICTs) are available to facilitate communication. Design/methodology/approach – This study relied on a phenomenological methodology, which included nine in-depth interviews with academic librarians. The interviews were transcribed and analyzed using RQDA, a qualitative analysis software package that facilitates coding, category building, and project management. Findings – Seven themes about librarianship emerged from this research: attending to communication abundance, librarians of two types, …
Social Justice And An Information Democracy With Free And Open Source Software, C. Sean Burns
Social Justice And An Information Democracy With Free And Open Source Software, C. Sean Burns
C. Sean Burns
This paper includes some thoughts on the implications of proprietary software versus free and open source software with regards to social justice, capital, and notions of an information society versus an information democracy. It outlines what free and open source software is and why it is important for social justice, and it offers three cases that highlight two salient themes. This includes a case about preference ordering & decision-making and two cases about knowing and knowledge.
An Analysis Of Bibliographic References Collected By A Social Computing Group, C. Sean Burns
An Analysis Of Bibliographic References Collected By A Social Computing Group, C. Sean Burns
C. Sean Burns
This research presents an analysis of references collected by an established group of users who share a common interest on a social computing website. The purpose is to demonstrate how social computing functions as an instrument for measuring scholarly communication. The goal is twofold: to reveal how an analysis of the references collected by interested users compares to and complements citation studies.