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The Relationship Between Counterproductive Work Behavior And Emotional Intelligence Among Leaders In Corrections, John Fitzgerald Caraway Jan 2023

The Relationship Between Counterproductive Work Behavior And Emotional Intelligence Among Leaders In Corrections, John Fitzgerald Caraway

Walden Dissertations and Doctoral Studies

The need for soft skills in corrections and law enforcement continues to be polarized in the media, and the courts, costing organizations billions in litigation and, in some cases, costing the lives for which the individuals have sworn to protect. The purpose of this quantitative correlational study aimed to examine the relationship between counterproductive work behavior (CWB) and emotional intelligence (EI). The research questions focused on the relationship between CWB and EI among leaders in corrections with age, gender, education, and veteran status as control variables. The relationship between a leader's CWB and their EI was not known. The theoretical …


Finding The High-Performance Border Enforcement Agent, Douglas Allen A'Hern Jan 2023

Finding The High-Performance Border Enforcement Agent, Douglas Allen A'Hern

Walden Dissertations and Doctoral Studies

There are well defined systemic challenges to managing, recruiting, and retaining the best border enforcement agents available amongst given candidates. The ability to identify and define specific attitudes and attributes within those agents who are considered high performers is something that could be of tremendous value to law enforcement agency managers. The need for information to cultivate the highest level of performance is magnified given the events in the United States that followed the death of George Floyd at the hands of law enforcement in May of 2020. In the effort to identify those attributes within high performance border agents, …


Manufacturing Business Managers' Strategies To Increase Employee Engagement, Jennifer Morgan-Petgrave Jan 2023

Manufacturing Business Managers' Strategies To Increase Employee Engagement, Jennifer Morgan-Petgrave

Walden Dissertations and Doctoral Studies

AbstractEmployee engagement is critical for manufacturing businesses to achieve higher productivity, competitive advantage, and sustainability. Manufacturing business managers who implement effective strategies can potentially enhance employee job satisfaction to increase employee engagement. Grounded in Kahn’s personal engagement theory, the purpose of this qualitative multiple-case study was to explore strategies manufacturing business managers use to increase employee engagement. The participants were four manufacturing business managers from two manufacturing businesses in the southeastern region of Jamaica who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and company documents. Yin’s five-phase process was used to analyze data. Three …


Finding The High-Performance Border Enforcement Agent, Douglas Allen A'Hern Jan 2023

Finding The High-Performance Border Enforcement Agent, Douglas Allen A'Hern

Walden Dissertations and Doctoral Studies

There are well defined systemic challenges to managing, recruiting, and retaining the best border enforcement agents available amongst given candidates. The ability to identify and define specific attitudes and attributes within those agents who are considered high performers is something that could be of tremendous value to law enforcement agency managers. The need for information to cultivate the highest level of performance is magnified given the events in the United States that followed the death of George Floyd at the hands of law enforcement in May of 2020. In the effort to identify those attributes within high performance border agents, …


Manufacturing Business Managers' Strategies To Increase Employee Engagement, Jennifer Morgan-Petgrave Jan 2023

Manufacturing Business Managers' Strategies To Increase Employee Engagement, Jennifer Morgan-Petgrave

Walden Dissertations and Doctoral Studies

AbstractEmployee engagement is critical for manufacturing businesses to achieve higher productivity, competitive advantage, and sustainability. Manufacturing business managers who implement effective strategies can potentially enhance employee job satisfaction to increase employee engagement. Grounded in Kahn’s personal engagement theory, the purpose of this qualitative multiple-case study was to explore strategies manufacturing business managers use to increase employee engagement. The participants were four manufacturing business managers from two manufacturing businesses in the southeastern region of Jamaica who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and company documents. Yin’s five-phase process was used to analyze data. Three …


Entrepreneurial Leadership Strategies For Catalyzing Innovation Performance, Jason D'Souza Jan 2023

Entrepreneurial Leadership Strategies For Catalyzing Innovation Performance, Jason D'Souza

Walden Dissertations and Doctoral Studies

Inadequate innovation performance has the potential for adverse business outcomes. Business leaders are concerned with inadequate innovation performance, as innovation is a significant driver of business growth. Grounded in entrepreneurial leadership, the purpose of this qualitative multi-case study was to explore entrepreneurial leadership strategies that some healthcare business leaders used to catalyze innovation performance. The participants were six business leaders within three healthcare sectors who contributed to strategic healthcare innovation decisions using entrepreneurial leadership strategies within the last 5 years. Data were collected using semistructured interviews and a review of organizational strategy documents and websites. Through thematic analysis, six themes …


Entrepreneurial Leadership Strategies For Catalyzing Innovation Performance, Jason D'Souza Jan 2023

Entrepreneurial Leadership Strategies For Catalyzing Innovation Performance, Jason D'Souza

Walden Dissertations and Doctoral Studies

Inadequate innovation performance has the potential for adverse business outcomes. Business leaders are concerned with inadequate innovation performance, as innovation is a significant driver of business growth. Grounded in entrepreneurial leadership, the purpose of this qualitative multi-case study was to explore entrepreneurial leadership strategies that some healthcare business leaders used to catalyze innovation performance. The participants were six business leaders within three healthcare sectors who contributed to strategic healthcare innovation decisions using entrepreneurial leadership strategies within the last 5 years. Data were collected using semistructured interviews and a review of organizational strategy documents and websites. Through thematic analysis, six themes …


Optimization Of Financial Performance In E-Commerce, Ishmael Fleming Jan 2022

Optimization Of Financial Performance In E-Commerce, Ishmael Fleming

Walden Dissertations and Doctoral Studies

Financial performance is a challenge for business managers in the e-commerce industry that lack the knowledge to meet their operational objectives consistently. Business managers are concerned with poor financial performance due to the adverse impact on business sustainability. Grounded in total quality management theory, the purpose of this quantitative correlational study was to examine the relationship between working capital management (WCM), operating expense ratio (OER), and e-commerce financial performance. Archival data were collected from 107 small- to medium-sized publicly traded e-commerce businesses headquartered in the United States from 2019 to 2021. The results of the multiple linear regression were significant …


Management Motivation Strategies And Their Impact On Motivating Healthcare Employees, Ifechi Emmanuel Umeh Jan 2022

Management Motivation Strategies And Their Impact On Motivating Healthcare Employees, Ifechi Emmanuel Umeh

Walden Dissertations and Doctoral Studies

AbstractHealthcare employee motivation is essential in achieving quality healthcare service delivery and mid-level healthcare managers are key sources of potential motivation for employees to achieve organizational goals. The management problem was that mid-level healthcare managers might not use the best strategies to motivate their employees. The focus of this qualitative hermeneutic phenomenological study was the lived experiences of mid-level healthcare managers and their current use and knowledge of motivational strategies as they relate to the motivation of their employees in Dallas, Texas. Using Maslow’s hierarchy of needs and Herzberg’s theory of motivation, 15 mid-level healthcare managers working in hospital systems …


Strategies For Adoption Of Innovative Information Technology For Business Performance Improvement, James Melvin Smith Jan 2022

Strategies For Adoption Of Innovative Information Technology For Business Performance Improvement, James Melvin Smith

Walden Dissertations and Doctoral Studies

Business leaders do not often consider investing in informational technology (IT) to increase performance. These business leaders lack knowledge of innovative IT adoption strategies to expand their revenue and reduce costs to sustain a competitive advantage. Grounded in the technology-organization-environment (TOE) theory, the purpose of this qualitative multiple case study was to explore IT innovation adoption strategies business leaders use to increase performance. The participants were four successful business leaders selected from finalists for international entrepreneurial awards presented annually in the Mid-Atlantic region of the United States. The data were collected using semistructured telephone interviews, media releases, and online publications. …


Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes Jan 2021

Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes

Walden Dissertations and Doctoral Studies

Some leaders in the manufacturing industry face challenges in engaging employees to increase productivity. Manufacturing leaders who effectively engage employees can build meaningful communication and achieve organizational goals that can motivate employees to increase productivity. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore motivational strategies manufacturing industry leaders use to engage employees to increase productivity. Participants included five managers at one manufacturing company located in northern Kentucky. Data were collected from semistructured interviews and company documents. Data were analyzed using Yin’s five-phase cycle. Three themes emerged: building a culture of meaningful communication, …


Musical Theatre Education’S Influence On High School Students’ Self-Esteem, Michael John Penna Jan 2021

Musical Theatre Education’S Influence On High School Students’ Self-Esteem, Michael John Penna

Walden Dissertations and Doctoral Studies

Studies have shown that middle school students’ involvement in performing arts classes helps to improve self-esteem, but there is a gap in understanding how high school students and teachers perceive the influence of musical theatre education on students’ self-esteem. The purpose of this basic qualitative study was to extend research to include high school musical theatre students by examining how high school students and teachers perceive the influence of rehearsals, performance, and musical theatre education classes on students’ self-esteem and education goals. Bandura’s social cognitive theory and Kolb’s experiential learning theory were used as the conceptual framework. Eight students and …


Relationship Between Working Capital Management, Strategies, And Performance Of Nigerian Manufacturing Firms, Ayebainasuoton Francis Alagoa Jan 2021

Relationship Between Working Capital Management, Strategies, And Performance Of Nigerian Manufacturing Firms, Ayebainasuoton Francis Alagoa

Walden Dissertations and Doctoral Studies

Many Nigerian manufacturing firms have faced working capital management anomalies due to concerns of balancing profitability and liquidity that led to most business failures. To remain competitive corporate managers and business leaders of manufacturing firms need to operate optimally in working capital by understanding the association between working capital management (WCM), working capital strategy (WCS), and performance. Using the cash conversion cycle theory as the linchpin, the purpose of this quantitative correlational study was to examine the relationship between WCM, WCS, and performance. The study utilized secondary financial data spanning 2014 to 2018 from a random sample of 54 publicly …


Emotional Intelligence And Leadership Performance In Manufacturing Organizations In Lagos State, Nigeria, Gabriel Onabote Jan 2021

Emotional Intelligence And Leadership Performance In Manufacturing Organizations In Lagos State, Nigeria, Gabriel Onabote

Walden Dissertations and Doctoral Studies

Poor emotional intelligence creates huge complications in the workplace. The consequences include diminished employee’s productivity and deteriorating leadership performance. Guided by the principles of emotional intelligence theory, this correlational study investigated the relationship between emotional intelligence (EI) and leadership performance at four selected Fast-Moving Consumer Goods (FMCG) companies in Lagos State. The study relied on primary data gathered using the Work Profile EI Questionnaire to measure emotional intelligence, while leadership performance scale questionnaire was used to evaluate leadership performance. Two hundred and thirty-five participants were recruited using the stratified sampling approach. Pearson correlation and linear regression analysis were used to …


The Association Between Teen Pregnancy And Academic Performance Among Schoolgirls In The Ivory Coast, Moussokoura Ouattara Epse Assoumou Jan 2021

The Association Between Teen Pregnancy And Academic Performance Among Schoolgirls In The Ivory Coast, Moussokoura Ouattara Epse Assoumou

Walden Dissertations and Doctoral Studies

AbstractTeen pregnancy (TP) is a social and public health problem around the world. In developed nations, approximately 16 million girls from aged 15 to 19 years become pregnant each year, presenting health problems for the mother and fetus in addition to economic and social consequences for the communities in which they live. The purpose of this quantitative causal-comparative study, based on the theory of planned behavior, was to explore the association of academic performance and self-efficacy with TP. The research questions examined the association between the TP and the academic performance and self-efficacy while controlling for two covariates (socioeconomic status …


Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris Jan 2021

Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris

Walden Dissertations and Doctoral Studies

More than 87% of United States hotel employees are not engaged. Hotel general managers who struggle to engage employees are at risk of damaging organizational effectiveness. Grounded in Maslow’s hierarchy of needs, the purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used for enhancing employees’ performance. The participants consisted of general managers from 3 full-service hotels in Hawaii who have successfully developed and deployed strategies to enhance employees’ performance. Data were collected from semistructured interviews, company websites, advertisements, and observations. Yin’s 5-stage analysis was used to analyze the data, and 3 …


Performance Evaluation Criteria For Project Managers, Nestor Briones Aquino Jan 2020

Performance Evaluation Criteria For Project Managers, Nestor Briones Aquino

Walden Dissertations and Doctoral Studies

Supervisors of business project managers lack strategies to effectively evaluate the work of project managers, increasing the probability of project failure, and costing organizations billions of dollars in losses each year. Effective evaluation of the work of project managers is essential to avoid project failure. Grounded in Kaplan and Norton’s balanced scorecard theory, the purpose of this qualitative single case study was to explore strategies supervisors of business project managers use to evaluate the project managers’ work. The participants comprised 3 supervisors of project managers in the Rocky Mountain area of the United States with successful experience in evaluating the …


Changes In Operating Performance In Rural Hospitals From 2012 To 2019, Oluwaseyi Tami Young-Harry Jan 2020

Changes In Operating Performance In Rural Hospitals From 2012 To 2019, Oluwaseyi Tami Young-Harry

Walden Dissertations and Doctoral Studies

Rural hospitals treat patients while dealing with the challenges of an inadequate workforce, limited financial resources, and an isolated geographic location, leading to difficulties in achieving financial viability. The purpose of this quantitative study was to analyze the operating performance of rural, general, medical and surgical hospitals in the United States and to determine if performance had changed from 2012 to 2019. Guided by x-efficiency theory, this study addressed whether hospital ownership explained variation in performance and if performance had changed from 2012 to 2019. A random sample of 394 rural hospitals was used, with data drawn from the American …


Evaluating The Hospitals General Service Readiness Index In Guinea For Enhancing Their Performances, Mohamed Elmahady Camara Jan 2020

Evaluating The Hospitals General Service Readiness Index In Guinea For Enhancing Their Performances, Mohamed Elmahady Camara

Walden Dissertations and Doctoral Studies

The healthcare system of Guinea has reported low scores on service availability and readiness assessment (SARA); the scores indicated the low availability of quality drugs, vaccines, medical equipment, and other technologies and involves a continuous history of poor quality-performance metrics. Thus the operational health problems in Guinea could be summarized as health problems (high rate of maternal, neonatal, and infant mortality, high prevalence of communicable and non-communicable diseases) and health system problems (lack of appropriate governance). Therefore, amelioration of the quality of health care and patient safety is needed. The objective of this study was to consider Guinea hospital performance …


Leadership And Performance Of The Brewery Industry In Nigeria, Abayomi Abimbola Abidakun Jan 2020

Leadership And Performance Of The Brewery Industry In Nigeria, Abayomi Abimbola Abidakun

Walden Dissertations and Doctoral Studies

One of the most pressing concerns for business organizations remains the need to seek leaders who can manage employee effectively and efficiently to improve business performance. Guided by the principles of transformational leadership theory, this correlational study examined the relationship between leadership and non-financial performance at the brewery industry in Nigeria. I relied on primary data collected using the Multifactor Leadership Questionnaire -MLQ, job satisfaction scale-JSS, three-components commitment scale- JCS and six-item Turnover Intention Scale (TIS-6) to measure leadership, job satisfaction, employee commitment and turnover intention. Four hundred participants who were senior and junior manager at Nigerian Breweries Plc. were …


Differences In Managerial Perception Of Performance Between Veterans And Nonveterans, Sean Joseph Cook Jan 2019

Differences In Managerial Perception Of Performance Between Veterans And Nonveterans, Sean Joseph Cook

Walden Dissertations and Doctoral Studies

The merits of veteran affirmative action placement and review of performance by management were the rationale of this study. The mismatch theory was applied to explain when an individual receives a favor from affirmative action but is unable to keep pace with others performing in the same role. This quantitative quasi-experimental study was used to examine what differences exist between managerial perceptions of job-related performance and employee designations. A series of hypothetical scenarios were administered to respondents using vignettes that describe the actions taken by employees regarding an unfair labor practice. A paired t test was conducted in this quantitative …


Examining The Utility Of The Hexaco-Pi-R For Predicting Positive And Negative Indicators Of Police Officer Performance, Angela Marie Ripley Jan 2019

Examining The Utility Of The Hexaco-Pi-R For Predicting Positive And Negative Indicators Of Police Officer Performance, Angela Marie Ripley

Walden Dissertations and Doctoral Studies

Identifying behaviors that are either counterproductive work behaviors (CWBs) or organizational citizenship behaviors (OCBs) may assist law enforcement agencies in selecting and aligning police officers for the various roles asked of them. The 6 dimensions of personality are not currently being used in law enforcement agencies to predict overall job performance of police officers. The purpose of this quantitative study was to examine the extent to which the 6 personality dimensions as measured by the HEXACO Personality Inventory Revised (HEXACO-PI-R) predicted overall indicators (OCB and CWB) of police officer job performance. A sample of 51 police officers from a variety …


Job Satisfaction Strategies To Improve Performance Of Small Businesses, Akram Abubaha Jan 2019

Job Satisfaction Strategies To Improve Performance Of Small Businesses, Akram Abubaha

Walden Dissertations and Doctoral Studies

Small business leaders continually face challenges due to limited resources and lack of employees' engagement. Only 78% of new small businesses survive 1 year after establishment, and half of those fail within the next 4 years. The purpose of this multiple case study was to explore strategies small business leaders used to increase employees' overall job satisfaction in Alberta, Canada. The conceptual framework for the study was transformational leadership theory. The targeted population was 10 purposefully sampled leaders of small businesses from different industries located in Alberta. Member checking and methodological triangulation were used to validate the data gathered through …


Retail Employee Motivation And Performance, Angela Michelle Addair Jan 2019

Retail Employee Motivation And Performance, Angela Michelle Addair

Walden Dissertations and Doctoral Studies

Retail industry leaders seek effective strategies to improve employee motivation to increase levels of workforce productivity. The purpose of this single case study was to explore the strategies successful retail industry leaders used to motivate their employees to achieve higher levels of workforce productivity. The conceptual framework for the study was Vroom's expectancy theory of motivation. The research participants consisted of 2 retail store managers from the same retail store located in southeastern mid-Atlantic region of the United States who successfully motivated their employees. Data collection consisted of semistructured interviews, direct observation, and review of company documents. Data analysis included …


Exploring How Managers Increase Employee Performance Within Organizational Supply Chains, Angela B. Freeman Jan 2019

Exploring How Managers Increase Employee Performance Within Organizational Supply Chains, Angela B. Freeman

Walden Dissertations and Doctoral Studies

Leaders and the strategies they employ to enhance employee performance are essential to retaining an organization's competitive advantage. The purpose of this multiple case study was to explore the strategies used by supply chain management managers to improve employee performance in the workplace. The conceptual framework for this study combined elements from Vroom's expectancy theory of motivation, Adams's equity theory of motivation and leadership, and transformational leadership theories. Participants were selected via the purposeful sampling of 6 successful supply chain managers in the District of Columbia's metropolitan area. Data were obtained using semistructured face-to-face interviews, interview notes, transcripts, and a …


Leadership Strategies For Increasing Employee Engagement In The Service Industry, Yavonda Malia Ulfig Jan 2019

Leadership Strategies For Increasing Employee Engagement In The Service Industry, Yavonda Malia Ulfig

Walden Dissertations and Doctoral Studies

Companies lose an average of $1,000 in profit each year for every employee who feels disengaged and uncommitted to the firm's success. Employee engagement is critical to an organization's productivity, profitability, and competitive edge. The purpose of this single case study was to explore strategies that business leaders in a service organization use to increase employee engagement and work performance. The conceptual framework for this study was Homans's social exchange theory. A purposeful sample of 6 company leaders participated in the study based on their success in developing strategies that enhanced employee engagement and performance in an advertising services firm …


Teachers' Perceptions Of African American Middle School Males' Reading Performance, Louis David Figueroa Jan 2019

Teachers' Perceptions Of African American Middle School Males' Reading Performance, Louis David Figueroa

Walden Dissertations and Doctoral Studies

School administrators at a middle school in the northeastern United States lacked understanding regarding reading services and teaching strategies to improve African American middle school (AA MS) males' performance on standardized state reading assessments. English language arts (ELA) teachers' perspectives on and experiences of teaching reading to AA MS males at the target site were explored using Kolb's model of experiential learning. A qualitative intrinsic case study with an anonymous survey was used to collect data at the target site. Fifteen individuals who met inclusion criteria of being 6th- or 7th-grade ELA teachers at the target site were recruited using …


Employee Perceptions Of Fairness In Performance Appraisals And Job Satisfaction, Simon-Davies Amenyenu Nutakor Jan 2019

Employee Perceptions Of Fairness In Performance Appraisals And Job Satisfaction, Simon-Davies Amenyenu Nutakor

Walden Dissertations and Doctoral Studies

Business and management researchers have shown that performance appraisals have continued to remain a standard component of the human resource management (HRM) function and play an integral role in contributing to employee performance and job satisfaction levels. Recent researchers indicated that employees have continued to hold negative views about the degree of fairness and accuracy of appraisals, thus rendering the process a mere routine and periodic ritual detrimental to organizational efficiency and growth. The purpose of this study was to add to what is a paucity of data on perceptions of fairness of employees and examine the employee perceptions of …


Motivation Strategies For Improving Consistency In Live-Entertainment Employees' Performances, Anthony G. Ricotta Jan 2018

Motivation Strategies For Improving Consistency In Live-Entertainment Employees' Performances, Anthony G. Ricotta

Walden Dissertations and Doctoral Studies

The lack of discrete motivation strategies to improve the consistency of employees' performances was the problem that instigated this research. The purpose of this single-case study was to explore the motivation strategies live-entertainment artistic directors (ADs) use to improve consistency in the artists' performances. Data were collected within an international live-entertainment company to uncover whether artists self-determined the approach to improving consistency in performance or whether consistency occurred from strategies developed by the ADs. Data were collected from face-to-face interviews with ADs and senior ADs and performance evaluations of employees, and then analyzed using Miles, Huberman, and Saldana's data analysis …


Leadership Communications Strategies For Enhancing Virtual Team Performance, Rachel Oludolapo Agbi Jan 2018

Leadership Communications Strategies For Enhancing Virtual Team Performance, Rachel Oludolapo Agbi

Walden Dissertations and Doctoral Studies

The fast-growing trend of using virtual teams comes with challenges including the lack of knowledge by some virtual team leaders for managing virtual teams. The purpose of this single case study was to explore the communication strategies that leaders use to manage virtual teams in real time to enhance team performance. The sample was composed of 4 successful virtual team leaders of a multinational accounting firm whose headquarters is in the northeastern region of the United States of America. The conceptual framework that guided this study was Tuckman's small group developmental model. Data consisted of semistructured interviews and the review …