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Walden Dissertations and Doctoral Studies

2024

Retention

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Strategies To Reduce Turnover And Increase Retention Among Therapists And Case Managers In Community Mental Health, Genice Mae Harvey Mar 2024

Strategies To Reduce Turnover And Increase Retention Among Therapists And Case Managers In Community Mental Health, Genice Mae Harvey

Walden Dissertations and Doctoral Studies

The issue of employee turnover has been widely recognized. High turnover and poor retention of clinicians, specifically therapists and case managers, in the community mental health arena of behavioral health impact not only an organization, but also the consumers it serves. The subject of this qualitative case study was a state contracted provider of the community mental health authority. Semistructured interviews were held with five behavioral health leaders of this organization in addition to a review of organizational records. The Baldridge Performance Program was the conceptual framework that grounded this study. A thematic qualitative analysis of the interviews in addition …


How Physicians’ Perceptions Of Satisfaction And Morale Affect Retention, Ernest George Britton Feb 2024

How Physicians’ Perceptions Of Satisfaction And Morale Affect Retention, Ernest George Britton

Walden Dissertations and Doctoral Studies

Physician turnover affects care delivery and contributes to costs, emphasizing the need for retention to minimize unnecessary costs of hiring, training, and lost productivity among healthcare organizations. Healthcare leaders tend to be concerned about the negative affects that physician turnover has on patient care, profitability, and organizational viability. The U.S. healthcare system may benefit from reduced expenditures associated with retention. Grounded in Ellenbecker’s job retention model, the purpose of this qualitative multiple-case study was to explore strategies healthcare organizational leaders use to retain employed primary care and internal medicine physicians. The participants comprised six physician leaders from three healthcare organizations …